What is Dan.com?

Dan.com operates as an all-encompassing marketplace for domain names, guaranteeing that the processes involved in buying, selling, and transferring domains are smooth and uncomplicated. Our cutting-edge technology streamlines domain trading, ensuring it is accessible and straightforward for everyone involved. Supported by a network of more than 50,000 organizations worldwide, we effectively help them manage their operations, a success that stems from the confidence they have in our services. With over eight years of experience in overseeing domain ownership transfers, our committed team is adept at resolving and preempting any potential challenges that could emerge. Each transaction is protected by our attentive system, which continuously checks for fraudulent activities and includes a thorough manual review of all transactions. We prioritize a rigorous vetting process for every new team member, focusing on their skills, experience, and trustworthiness. Our sophisticated technology meticulously manages every detail, from processing payments to carrying out payouts on a global scale. In our pursuit of excellence, we continuously enhance our platform to further improve the user experience, ensuring that every interaction is as rewarding as possible. Ultimately, our mission is to provide a secure and efficient environment for all domain trading activities.

Integrations

Offers API?:
Yes, Dan.com provides an API
No integrations listed.
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Screenshots and Video

Dan.com Screenshot 1
Dan.com Screenshot 1 Dan.com Screenshot 2

Company Facts

Company Name:
Dan.com
Date Founded:
2013
Company Location:
Netherlands
Company Website:
dan.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Dan.com Categories and Features

Domain Name Registrars

DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder

Dan.com Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Self
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unfair Negotiation, Price Change After Payment, Refusal to Transfer Domain

    Date: Jun 24 2024
    Summary

    I am writing to bring to your attention to several issues I have encountered with a recent transaction facilitated through Dan.com.

    Unfair Negotiation Tactics: The seller changed the agreed-upon price multiple times after initial acceptance and payment, which I believe is a violation of fair negotiation practices and your Terms of Use, specifically Section 5.3.11, which prohibits "false or deceptive language." After I made the payment, the seller refused to complete the transaction, that the price would be higher.

    I believe the seller's actions and the handling of this transaction may have violated your Terms of Use. Specifically, the seller's actions constitute "false, abusive or fraudulent activity" as outlined in Section 5.3.12 of your Terms of Use.

    Furthermore, the seller's messages to the Dan.com team, which contradict my (Buyer's) understanding and agreements, suggest potential deceptive practices. For instance, the seller's request to cancel the transaction due to a "technical glitch" and their claim of a misunderstanding about the price agreement are inconsistent with our separate correspondence.

    Dan.com customer service was unwilling or unable to support the buyer in this transaction. Though they were willing to refund the initial payment, it was not the remedy that aligned with fair negotiation nor the so-called legally binding agreement.

    Positive

    Easy web transfer after seller provided it to Dan.com. Customer service always answered my messages, though without satisfactory resolutions to the problem.

    Negative

    Escrow is not true since your payment does not initiate the transfer. They take your money, and the seller may still withhold the sale.

    Read More...
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