Datto RMM Integrations

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

Software designed to enhance the experience for Managed Service Providers (MSPs) and IT teams is now available to significantly improve customer satisfaction, operational efficiency, security, and communication. By merging your professional services automation (PSA) or IT service management (ITSM) tools with features such as apps, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can tailor each application to meet the specific needs of individual clients, effectively enhancing customer satisfaction and net promoter scores (NPS). Clients value having their requirements addressed within a single, user-friendly platform. With ITSupportBot™, there is the potential to reduce support tickets by up to 10%, as our integrated 'Self-Service Bot' helps cut down on unnecessary inquiries while the 'Smart Engineer Bot' provides engineers with precise ticket information from the outset. This not only alleviates administrative tasks but also boosts job satisfaction among engineers. Additionally, by offering such customized solutions, you can establish a strong unique selling proposition that allows you to deliver outstanding experiences, surpass your competition, and secure more monthly recurring revenue (MRR) contracts. Ultimately, these tailored offerings not only enhance productivity but also contribute to building enduring client relationships that can lead to long-term success. The focus on customer-centric solutions is essential in today's fast-paced technological landscape.

Backup Radar stands out as a frontrunner in the realms of backup oversight, compliance assurance, and detailed reporting. Their innovative software, which automates end-to-end processes, serves as a groundbreaking solution that minimizes data loss while enhancing overall efficiency. Additionally, it provides increased visibility across various backup systems, making management simpler. With the capability to identify and rectify real-time backup issues, users can integrate this tool seamlessly with their preferred MSP platforms, such as RMM and PSA, as well as other productivity applications. The intelligent automation features help optimize workflows and establish consistent policies. Key features include the ability to detect stalled backup jobs through a no-results view, enabling monitoring via customizable dashboards and perspectives within the Backup Radar portal. The software also facilitates the grouping, automatic appending, and closure of tickets, ensuring that users only receive notifications that require action. Furthermore, it generates compliance reports tailored for clients with regulatory needs and offers both monthly and weekly reporting to help track trends in backup errors effectively. This comprehensive suite of tools empowers businesses to maintain robust backup practices while fostering a proactive approach to data management.

UNIFIED vCIO MANAGEMENT PLATFORM. Streamline your Technology Business Reviews by merging vCIO roles, technology alignment methods, and network documentation into an all-in-one platform. Document. Efficiently record your clients' network details with our extensive documentation system. Review. Perform Technology Audits utilizing pre-designed templates to enhance efficiency. Present. Deliver insights and allow clients to access their tailored QBR dashboard. Features Highlights. Access a comprehensive suite of tools within a single, user-friendly solution. vCIO Dashboard. A cohesive interface provides quick access to essential elements of clients' network and security operations. Aggregate data from multiple sources into a clear and intuitive dashboard. Offer clients limited access to the information that is most relevant to them. Technology & Security Review Frameworks. Implement simple QBR frameworks. Take advantage of pre-prepared QBR templates that comply with industry standards such as NIST CSF, ISO27001, PCI, HIPAA, and others. Moreover, our platform guarantees that both accountability and transparency are upheld throughout the review process, ensuring a smooth experience for both you and your clients. Enhanced communication capabilities further strengthen client relationships and promote ongoing collaboration.

Experience a powerful and efficient security solution that functions without hindering performance, effectively guarding against a wide range of malware threats. It supports Mac, Windows, and Linux platforms, protecting you from diverse dangers like viruses, ransomware, worms, and spyware. Whether you are gaming, working, or browsing, you can fully utilize your computer's power without any interruptions. Our security software is designed with user-friendliness in mind, making the processes of installation, renewal, and upgrades straightforward, while also simplifying routine management tasks. We value your commitment, and renewing your ESET subscription is a quick process that allows you to activate your current license key effortlessly. You also have the flexibility to adjust your subscription preferences and update your eStore account information with ease. ESET provides proven, multilayered protection against ransomware and other malware, with the trust of over 110 million users worldwide. Enjoy your gaming experiences without disruptive pop-ups, and take advantage of the battery-saving mode that helps you stay connected for longer periods. Your online safety and a smooth computing experience remain our utmost priorities, ensuring you can navigate the digital world with confidence. With ESET, you can rest assured that your devices are in good hands.

Achieve complete oversight and management of your IT assets, licenses, usage, and expenditures with Setyl — the all-encompassing IT management solution. Setyl serves as a cloud-based platform for IT asset and license management (ITAM), seamlessly integrating with your current technology ecosystem through numerous ready-to-use integrations. With Setyl, you can oversee every aspect of your hardware assets, software applications, SaaS subscriptions, licenses, vendors, administrators, users, and expenditures all in one centralized location, enabling you to: 1. Optimize and expand your IT operations, including processes for onboarding and offboarding employees. 2. Detect and eradicate unnecessary IT expenses. 3. Protect against compliance and audit challenges, including standards like ISO 27001 and SOC 2, among others. The Setyl platform features an easy-to-navigate interface with a low barrier to entry, ensuring a smooth user experience that promotes teamwork across your organization. Highlighted features include: • Comprehensive asset and license registry • Management of asset lifecycle • Oversight of SaaS subscriptions, software applications, and license allocations • Streamlined workflows for employee onboarding and offboarding • Adherence to ISO 27001 and SOC 2 compliance standards • Detection of shadow IT • Vendor audits and thorough due diligence • Management and analysis of IT expenditures • Proactive and guided support for users By consolidating all these functionalities, Setyl empowers organizations to make informed IT decisions and enhance operational efficiency.

Field Nation links businesses with a vast network of IT professionals for on-site tasks across the country. Each year, this platform facilitates the completion of over 1.4 million work orders, achieving an impressive success rate of 98% throughout all U.S. ZIP codes. Our technicians bring valuable experience from working with prominent chains nationwide, specializing in the installation, troubleshooting, and repair of essential equipment relied upon by your customers. More than just a service, Field Nation represents a collaborative partnership aimed at ensuring that the talent you select delivers outcomes that exceed your expectations. We take pride in our work and strive for your satisfaction as our ultimate goal. However, don’t just take our word for it; you can consult reviews from your peers to assess technicians' previous work history, expertise, and performance relevant to your specific needs. By choosing skilled professionals, you can effectively fill service gaps and assemble teams of top performers with whom you can trust. Additionally, creating a tailored profile will enhance your visibility and showcase your unique skills in the marketplace. Our commitment to connecting businesses with the right talent makes us an essential resource for achieving operational excellence.

Omni Secure provides the essential tools for creating forms, generating leads, and billing members efficiently, allowing you to market your products or services with confidence. You can easily protect content across your WordPress pages, blogs, forums, videos, and numerous other platforms! Many membership software solutions on the market today are often prohibitively expensive when it comes to adding more users. For example, a standard package may restrict you to 1,000 users, and if you want to increase that number, you might have to invest in a more costly plan that caters to 5,000 users, leading to escalating expenses over time. It's uncommon to find a membership software provider that offers free installation during their trial period, particularly when users require assistance. While a lot of individuals prefer to carry out the installation process by themselves, there are certainly those who either lack the necessary technical skills or wish to avoid any potential issues, which is precisely why we provide this valuable service to our clients. Our mission is to streamline the setup experience for everyone, allowing you to concentrate on what really counts: the growth of your business and customer satisfaction. By ensuring that our solutions are both user-friendly and supportive, we can help you achieve your goals more efficiently.

BeachheadSecure is the only web-managed endpoint security solution that excels in implementing encryption and security policies—including the capacity to erase compromised data—across multiple devices like Windows and Mac computers, iPhones, iPads, Android devices, and USB drives, all managed from a single, intuitive cloud-based administration interface. This cutting-edge platform is crafted specifically for cybersecurity and IT teams, providing crucial functionalities such as encryption, remote access control, and sentinel capabilities that are designed to deliver ongoing, comprehensive, and automated protection for sensitive data on all device types. The core of its security approach is encryption, and BeachheadSecure streamlines the deployment and management of robust encryption solutions on client devices with exceptional simplicity. However, encryption alone cannot guarantee safety if access credentials are misused. In light of this, BeachheadSecure tackles this issue by providing instantaneous remote access control, enabling administrators to quickly revoke or restore data access with a single click from the management console, thereby maintaining security even when potential threats arise. Furthermore, by continuously enhancing its features, BeachheadSecure empowers organizations to remain agile in the face of the ever-changing cybersecurity threat landscape, ensuring that their data protection strategies are as resilient as possible. This adaptability is crucial as new vulnerabilities emerge, and businesses seek to safeguard their sensitive information against increasingly sophisticated attacks.

ITQuoter is a comprehensive quoting solution designed to accommodate everything from straightforward one-line quotes to intricate bids and professional proposals. Additionally, it features electronic sign-off and facilitates online payments without any extra fees. This system effectively oversees all elements of the sales process, encompassing quoting, order management, and purchasing, ensuring a seamless experience for users. With ITQuoter, businesses can streamline their operations and enhance their efficiency, making it an invaluable tool in the quoting process.

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Datto's Autotask Professional Services Automation is a comprehensive cloud-based PSA solution designed to offer a unified perspective of the entire organization. This platform empowers Managed Service Providers (MSPs) to consolidate their operational processes and leverage data insights to enhance service quality, boost productivity, and maximize profitability. Autotask PSA enables MSPs to efficiently manage every facet of their business operations. It seamlessly integrates all the critical tools necessary for running a managed service enterprise. By centralizing operations, Autotask PSA delivers immediate insights through customizable dashboards and widgets that facilitate informed business decisions. Additionally, the platform requires no maintenance or testing, ensuring a hassle-free experience. With a proven history of providing exceptional security and an impressive 99.99% uptime, Autotask PSA becomes the essential hub for any MSP, streamlining workflows and significantly increasing overall efficiency. As such, it serves as an invaluable resource for businesses aiming to thrive in a competitive landscape.

Mindmatrix's Bridge is an all-in-one solution for managing PRM and partner marketing, designed to enhance the performance of channel ecosystems. The platform offers a wide range of features, including lead registration, business planning, and incentive management, while supporting multi-vendor collaboration. It empowers businesses to execute comprehensive marketing campaigns through their partner network with automated tools and real-time performance tracking. Bridge also ensures clear visibility of KPIs across all channel activities, delivering actionable insights that improve ROI and partner engagement. With a focus on simplicity, efficiency, and collaboration, Bridge is the ultimate platform for scaling and optimizing partner-driven growth.

RocketCyber provides ongoing Managed SOC (Security Operations Center) services that greatly enhance your ability to detect and respond to threats within managed IT environments. With their specialized knowledge, you can fortify your security protocols while alleviating concerns about potential risks. Their round-the-clock MDR service is crafted to offer extensive threat detection and response solutions customized for your managed IT infrastructures. By utilizing their expert assistance, you can tackle advanced threats more effectively, thereby easing stress and reinforcing your overall security architecture. This partnership not only improves your security posture but also ensures you are better prepared to handle emerging cyber challenges.

Connect, formerly known as Qnnect, serves as the internal social network aimed at providing the security your employees have been seeking. It enhances your corporate culture with a universally accessible tool that caters to all users within the organization. More than just an application, Connect represents an all-encompassing solution tailored to meet varied needs. Our devoted Customer Success Team is consistently involved in helping you achieve your business goals through the strategic use of our technology. Each client benefits from the personalized guidance of a Customer Success Manager throughout the entire process, starting from the initial setup and continuing through the post-launch phase of the app, which guarantees a seamless and successful experience. This dedication to continuous support not only boosts user satisfaction but also amplifies the overall value that Connect contributes to your organization. By fostering collaboration and communication, Connect transforms the workplace into a more connected and efficient environment.

Experience IT monitoring and management in an entirely new way, gaining a thorough understanding while quickly resolving any issues that come up. With features like patch management, remote access, and network discovery all seamlessly combined into a single, intuitive solution, optimizing your IT processes becomes a breeze. Do you have just a minute? That's all it takes to deploy a lightweight and effective agent across all your devices. In mere moments, you'll acquire detailed insights into your IT environment. While IT management can often be complex, we take the hassle out of it for you. Effortlessly identify devices and services on your network, install applications from afar, and run scripts without breaking a sweat. This comprehensive tool encompasses everything you need in one powerful package. Downtime is simply unacceptable; Panorama9 proactively anticipates potential challenges, enabling you to take action before they escalate. If any issues do occur, you'll receive immediate notifications, allowing you to intervene before they impact users. The security of your systems depends on addressing their weakest points, and we will clearly identify these vulnerabilities to keep your infrastructure strong and secure. With our solution, you can approach the intricacies of IT management with confidence, knowing you have the support you need at every step. Embrace a smarter way to manage your IT landscape today and ensure your organization thrives in a tech-driven world.

Streamline, secure, and enhance your IT managed services with Liongard, the sole automation platform that offers comprehensive visibility throughout your entire tech stack. This capability empowers your team to operate at ten times their usual efficiency. The monotonous task of manually logging in to oversee Internet Domains, SQL servers, and other systems can be eliminated. By consolidating systems within Liongard, you can efficiently audit historical data, monitor significant changes, set proactive alerts, and generate reports across your IT infrastructure. With Liongard's integrated automation platform, onboarding new customers and keeping track of system modifications becomes a seamless daily process. Moreover, this platform aids in gathering data for business assessments, identifying new project potentials, and transforming clients into Managed Services. As a result, your managed service provider can achieve greater profitability, improved efficiency, and enhanced security, covering everything from the evaluation of prospective clients to the safeguarding of their systems. Automation provided by Liongard reduces the likelihood of human error, thus streamlining operations significantly. Ultimately, embracing Liongard means not only enhancing your current capabilities but also preparing your organization for future growth and stability.

Reduce client downtime and protect against data loss while cutting costs by implementing Acronis Cyber Protect Cloud, the only platform that integrates cybersecurity, data management, and endpoint protection. This comprehensive solution simplifies operations, enabling service providers to boost customer security without increasing expenses. Featuring state-of-the-art cybersecurity capabilities, it boasts an AI-driven behavioral detection engine aimed at preventing zero-day threats. Furthermore, it provides reliable backup and recovery solutions, such as full-image and file-level backups, disaster recovery options, and metadata collection for security analysis. The platform also offers managed service providers (MSPs) a powerful protection management system that includes URL filtering, vulnerability assessments, and patch management to enhance visibility and control. In contrast to conventional endpoint protection solutions that often require tedious management due to fragmented processes like license upkeep, update installations, compatibility evaluations, and multiple policy configurations, Acronis Cyber Protect Cloud simplifies and improves the entire security management experience. With this innovative approach, service providers can dedicate their efforts to delivering outstanding service, free from the burden of excessive administrative work, thus paving the way for better customer satisfaction and loyalty.

The increasing prevalence of remote work highlights the urgent need to safeguard computers and their stored data. With the alarming rate at which laptops are lost, stolen, or misplaced every day, implementing full disk encryption becomes an essential first line of defense against potential data breaches. Sophos Central Device Encryption leverages the capabilities of Windows BitLocker and macOS FileVault to protect devices and sensitive information effectively. This solution provides centralized management and operations through one of the most dependable and scalable cloud security platforms available. With its open APIs and extensive third-party integrations, along with unified dashboards and alerts, Sophos Central enhances the simplicity and effectiveness of cybersecurity efforts. Moreover, it includes integrated SASE-ready solutions tailored to protect your cloud and hybrid networks both now and in the future. These offerings span a variety of products, from Firewalls and Zero Trust technologies to Switches, Wi-Fi solutions, and more. Furthermore, you can bolster your email security with advanced cloud protection that defends your team and critical information against threats such as malware, phishing, and impersonation. As remote work continues to grow, the significance of implementing robust security measures will only increase, making it imperative to stay ahead of potential risks.

Discover an easy-to-implement single sign-on solution that any organization can adopt without needing existing infrastructure. Its streamlined deployment significantly improves security with advanced two-factor authentication and is compatible with all types of web applications, including custom-built ones. Featuring an impressive 99.999% uptime Service Level Agreement, it ensures that unexpected downtime remains under 30 seconds each month. Users have the flexibility to apply two-factor authentication across various web platforms through options like push notifications, passcodes, text messages, or phone calls, making the login experience more convenient. This service eliminates the frustration of locating login URLs or managing numerous passwords, effectively tackling the issues associated with using multiple web applications. As businesses grow and incorporate more web applications, the challenges of maintaining security, controlling costs, and managing access become more intricate, often leading to lax password practices and increased vulnerabilities. Although single sign-on solutions have been known to alleviate these concerns, smaller businesses have typically found the implementation process overwhelming. However, with AppID, the integration of this single sign-on service is now simple and accessible, empowering organizations of all sizes to seamlessly strengthen their security measures while streamlining user access. Moreover, this solution not only improves security but also enhances user productivity by reducing the time spent on logging in across various platforms.

By leveraging API connections from your existing tools, it is crucial to guarantee that your controls are effectively established and functioning across all cyber assets. Our clientele is varied, encompassing sectors such as legal, finance, non-profits, and retail, with numerous well-known organizations depending on us to protect their essential cyber resources. Establishing a detailed inventory of devices becomes possible by integrating with your current frameworks through API connections. Should any issues arise, the workflow automation system is capable of triggering responses through a webhook, thereby enhancing your operational efficiency. ThreatAware delivers a comprehensive snapshot of the effectiveness of your security controls in an intuitive format, empowering you to maintain visibility over your security stance regardless of the number of controls in place. The data generated from any device field allows for the effective classification of your cyber assets, facilitating both monitoring and configuration. When your monitoring systems accurately represent your real-time operational environment, each alert becomes critical, helping you remain vigilant against potential threats. This increased situational awareness fosters proactive security strategies and reinforces your overall defense mechanisms, ultimately leading to a safer cyber environment for your organization. Furthermore, this holistic approach not only enhances your immediate security posture but also prepares you for future challenges in the evolving landscape of cybersecurity.

Experience a comprehensive solution that automates discovery, documentation, password management, and the creation of network diagrams. Trust us to conduct thorough site assessments. The Network Glue collector adeptly identifies all devices across your clients' networks, no matter the manufacturer. It also reveals setups within Active Directory, providing detailed information about the AD roles assigned to each workstation and server, while effortlessly importing AD users from both on-premises and hybrid systems. Say goodbye to overlooked devices and missing user data, as our system ensures that all network devices, along with user details from Azure AD and Active Directory—whether they are cloud-based, hybrid, or on-premises—are meticulously documented and updated in IT Glue. This documentation also extends to virtual network components in Hyper-V and VMware environments. Understanding that design isn't everyone's forte, Network Glue takes the reins in generating complex network diagrams for you. With unique icons that promote a swift grasp of network configurations, these diagrams are fully integrated with IT Glue, providing instant access to pertinent information upon selecting a device icon. Additionally, our solution not only streamlines operational workflows but also empowers IT teams to redirect their attention to other pressing responsibilities while ensuring that network documentation remains precise and up-to-date. This holistic approach transforms the way organizations manage their IT infrastructure, ultimately driving productivity and reliability.

MyGlue acts as a unified platform for collaboration and intranet communication, creating a seamless route for engaging with end-users effectively. It eliminates the hazards tied to insecure email exchanges, informal conversations, and fragmented discussions. As IT professionals face the challenge of managing an ever-growing array of devices, data, and user accounts, adding a collaboration and intranet solution to your resources allows for the secure and easy distribution of IT documentation while collaborating with end-users. Packed with features reminiscent of IT Glue, MyGlue includes essential tools such as a password vault, checklists, and advanced security options like audit trails, version history, and SOC 2 compliance, ensuring that end-users have everything they need for successful password and document management. The newly introduced MyGlue help center streamlines the sharing of crucial documents, providing useful guides and tutorials at your fingertips. Discover a holistic approach to managing communication, documentation, and password handling across your organization and all teams, guaranteeing that everyone remains connected and well-informed. This integrated solution not only enhances productivity but also fosters a collaborative atmosphere within your workplace, making it an invaluable asset for any organization. With MyGlue, your team can confidently navigate the complexities of modern IT management while staying synchronized and engaged.

Quoter serves as a comprehensive online quoting platform designed to enable sales teams to swiftly and efficiently generate quotes. By optimizing the sales proposal and quotation processes, Quoter not only conserves valuable time but also enhances overall control, ultimately empowering sales teams to secure additional deals while lightening their workload. With features such as reusable templates for proposals and quotes, tracking for both quotes and emails, seamless online approval and payment systems, as well as integrations with CRM and accounting software, Quoter significantly simplifies the quotation process. This innovative platform facilitates the rapid creation of quotes, clears obstacles, and accelerates payment collection, making it ideal for technology service providers. Its user-friendly interface, combined with automated workflows and flexible pricing plans that support unlimited users, allows teams to produce an unprecedented volume of quotations. Within a matter of clicks, you can generate professional and precise quotes while being able to monitor when your proposals are accessed. Additionally, Quoter supports smooth integration with PSA, CRM, and distributor systems, maximizing efficiency and encouraging more individuals to engage in the quoting process. As a result, Quoter not only enhances productivity but also fosters growth in sales opportunities.

We provide expert consulting services and support for integrating climate initiatives within your organization. Our GHG123 software empowers businesses to assess their environmental impact and CO2 emissions in line with the GHG protocol. This cloud-based tool caters to both small and large organizations, ensuring accessibility for a diverse array of users. Our team of environmental consultants is on hand to assist you in structuring your climate accounting strategy, offering help with data collection, reporting, and goal-setting. Furthermore, we can walk you through the steps to achieve environmental certifications. Climate accounts can be known by several terms including CO2 accounts, carbon footprints, greenhouse gas reports, and carbon calculators. These accounts cover both direct emissions, which arise from the operation of vehicles and equipment owned by your organization, and indirect emissions linked to the products and services that you buy or produce. We advocate for initiating with smaller, manageable tasks rather than attempting to address everything at once, as this strategy can yield more sustainable results over time. By adopting a gradual approach, companies can progressively enhance their proficiency and understanding of climate accounting while making substantial strides towards their environmental goals. This method encourages continuous improvement and fosters a culture of sustainability within the organization.

Experience powerful analytics for telephony and contact centers through a user-friendly web interface, which provides an extensive range of insightful reporting options. Our platform includes features such as call and screen recording, in addition to reporting functionalities that comply with PCI DSS regulations. It also offers services like call transcription and sentiment analysis, enabling the large-scale evaluation and categorization of calls to monitor compliance, generate scorecards, and effectively measure customer sentiment. You can easily integrate standard telephone call control with your CRM and business data directly from your desktop. CyCX Connect distinguishes itself as the leading solution for an omnichannel contact center, combining both web and telephony functionalities seamlessly. Moreover, as web chat continues to grow in popularity, it has become an essential channel for providing direct and personalized customer service online. By utilizing these sophisticated tools, organizations can significantly improve their customer engagement strategies and foster stronger relationships with their clientele. The importance of adapting to innovative communication methods cannot be overstated in today’s dynamic market landscape.

You can choose to collect customer email addresses for Bill & Pay as you obtain them, or alternatively, encourage your clients to create their own account logins, which will require them to enter their email addresses during the registration process for your use in Bill & Pay. Another option is to send invoice notifications via text, but be aware that this choice comes with additional costs. Customers can log into Bill & Pay to set up automatic payments that can be arranged monthly, weekly, bi-monthly, or aligned with the invoice due date, based on your established guidelines. These automatic payments will account for varying invoice amounts, and customers enrolled in autopay will receive email receipts once their transactions are processed. You have the capability to print and mail invoices directly from QuickBooks or Bill & Pay, and if you decide to email invoices, clients can still choose to print them and mail a check. Bill & Pay also offers a detailed transaction history for each customer, whether they made payments online or through the mail, making all records readily accessible. This feature significantly improves the experience for both you and your clients, making the payment process efficient and simplifying record-keeping. Additionally, this level of organization fosters better communication and trust between you and your customers.

Introducing the ultimate cloud management solution designed specifically for enhancing revenue for users of vCentre, vCloud Director, and Veeam. Transform the experience for vCloud clients while optimizing the use of Veeam’s offerings. Revolutionize vCentre by incorporating cutting-edge multi-tenant features that guarantee smooth self-service capabilities, effortless provisioning, and precise billing accuracy. With HyAlto, you can efficiently oversee your private cloud operations while still enjoying valuable free time. This platform integrates flawlessly with vCentre, vCloud Director, and Veeam, significantly improving the vCloud customer journey, consolidating Veeam service usage, and enabling automated billing processes for a hassle-free experience. Now is the time to adopt automation in your service deployment to eradicate billing errors and eliminate the frustrations associated with manual tracking. Bid farewell to the frequent miscommunications that arise between sales, technical, and finance teams. Invest your time wisely by avoiding the endless cycle of invoicing, provisioning, and reconciliation. Create standardized workflows that facilitate customer services right from the start. Furthermore, introduce adaptable pricing structures that incorporate volume and duration-based discounts to foster growth. With the innovative XaaS feature, you can upsell in ways you never thought possible. The moment to elevate your cloud management capabilities has arrived, and it promises to redefine how you engage with your clients. This transition will not only streamline operations but also position your business for unparalleled success.

Unit4’s ERP software not only transforms the work environment but also introduces a more efficient way of operating, allowing employees to focus on what matters most: their accomplishments and the overall success of the organization. Our extensive suite of ERP solutions is crafted to elevate your business by providing improved visibility and control across multiple areas, such as finance, project management, procurement, reporting, forecasting, and payroll. You can utilize real-time monitoring and management throughout the record-to-report cycle, which is available at any time and from any location. Streamline your budget planning and analysis while consolidating data from all aspects of the organization into one unified system. The software-as-a-service platform offered by Unit4 ensures that users enjoy an experience that rivals the best in consumer technology, complete with self-service access to information, user-friendly digital assistants, and the capability to work effortlessly from any device. This level of flexibility empowers your team to access vital resources whenever and wherever they are needed, ultimately enhancing productivity and job satisfaction. By adopting these state-of-the-art tools, you can not only improve operational efficiency but also cultivate a thriving culture of achievement within your organization. Additionally, the adaptability of our ERP solutions allows businesses to scale and evolve seamlessly as they grow.

Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.

Identify and manage privileged accounts across various categories, ensuring effective oversight and analysis. Implement automated scanning to detect and classify all assets and applications while simplifying the onboarding process for privileged accounts. Securely store, manage, and rotate passwords for these accounts, eliminating hardcoded credentials and enforcing strong password policies. Maintain continuous logging and monitoring of all activities related to privileged credentials and sessions to comply with regulatory standards and facilitate forensic evaluations. Utilize Password Safe for accurate, automated password management, which includes approval mechanisms for privileges, detailed session monitoring—such as live observation—and all essential audit trails for compliance purposes. Furthermore, enhance the processes for discovering and onboarding accounts, while also managing the storage and rotation of privileged passwords to eradicate hardcoded credentials in scripts. This holistic approach not only provides a secure environment but also ensures meticulous oversight of privileged account activities, thus meeting all regulatory compliance requirements effectively and efficiently. It is vital to continually assess and refine these practices to adapt to evolving security threats.

A real estate brokerage's CRM should encompass essential features that facilitate lead management and contribute to your success in the industry. It's noteworthy that only 10% of REALTORS take advantage of the CRM offered by their firms. Many available CRM options in the real estate sector tend to be either overly simplistic or excessively complex, lacking customization for the unique workflows and requirements of individual companies. At TRIBUS, we prioritize user feedback in the development of our Customer Relationship Management tool, engaging in thorough testing to refine its functionality. Our product team consistently collaborates with executives, staff, and agents to gather valuable insights, ensuring that our offerings are user-friendly and easily adoptable. Additionally, our user experience team regularly interacts with clients to guarantee that our tailored brokerage CRM solutions are intuitive for both staff and agents, fostering a smoother workflow and greater efficiency. Through this ongoing dialogue, we strive to create a CRM experience that truly meets the diverse needs of the real estate market.

An all-encompassing solution specifically designed for your organization. This unified software application aims to streamline all your administrative duties. Our platform allows you to optimize the flow of information and communication within your organization, which in turn boosts overall efficiency and productivity across your business. Built with flexibility at its foundation, our software can be easily tailored to meet the specific needs of your company and industry, thus avoiding the expenses associated with custom solutions! If you are in search of software that can be accessed from any place and on any device, our cloud-based offering guarantees that you can access all your business information whenever you need it, ensuring maximum convenience and flexibility. Furthermore, this capability enables your team to collaborate successfully, no matter where they are located, fostering a more connected and cohesive work environment. With our solution, you not only enhance productivity but also empower your employees to work more efficiently together.

Webroot BrightCloud® Threat Intelligence Services, trusted by leading security providers around the world, enable you to deliver robust defensive strategies against dynamic threats. By seamlessly incorporating accurate and near real-time threat intelligence into your network and endpoint defenses, Webroot BrightCloud® shields your customers from harmful URLs, IP addresses, files, and mobile applications. This innovative platform processes billions of IPs and URLs from countless domains, alongside millions of mobile apps, utilizing machine learning to effectively categorize and evaluate each entity based on the potential threat it represents to your organization. In light of the rapidly evolving cyber threat landscape, where a significant portion of today's malware can disappear by the next day, it is critical for cloud-based solutions that offer instant updates to replace outdated static and list-based antivirus approaches. Consequently, businesses can maintain a proactive stance, significantly bolstering their overall security framework and resilience against emerging cyber risks. This continuous adaptation ensures that organizations remain vigilant and prepared in the face of ever-changing security challenges.

The tourism reservation center leverages online technology to boost the marketing and promotion of various travel destinations and enterprises. Among the available options, iBizi emerges as the most intuitive and sophisticated hotel management software designed specifically for small and medium-sized accommodations. This groundbreaking application streamlines the management of lodging services extensively, leading to significant time savings and a reduction in operational hurdles. Importantly, iBizi operates on a cloud-based system, which removes the necessity for installation on individual machines. This model offers several notable benefits: users can access the platform from virtually anywhere, it is compatible with a range of devices, including tablets, computers, and smartphones, and it allows for multiple users to access the system at the same time. The foundational version of iBizi includes all the crucial features that smaller hospitality businesses, like rural homes, guesthouses, or boutique hotels, require, such as checking room availability and sending reservation confirmations via email to customers. Additionally, the software not only streamlines operations but also empowers businesses to concentrate more on providing outstanding experiences for their guests, enabling them to stand out in a competitive market. As a result, adopting iBizi can significantly improve both operational effectiveness and customer satisfaction for hospitality providers.

Boost your marketing efforts on platforms like Instagram, YouTube, and TikTok using Ninja Influence by NinjaOutreach, an exceptional tool designed to optimize e-commerce influencer marketing for your business needs. By sifting through a wide range of influencer data, you can develop powerful campaigns that truly connect with your target audience. Our built-in email feature makes it easy to reach out to influencers and cultivate those connections, allowing for efficient communication while keeping track of essential notes. You have the ability to create workflows for every campaign, automating numerous tasks to enhance your productivity. Effortlessly discover influencers across Instagram, TikTok, and YouTube by utilizing our intuitive search features and extensive database, or by importing your own contacts for a personalized touch. Furthermore, you can assess the value of your influencer collaborations through real-time monitoring of vital metrics such as revenue, clicks, and impressions, which helps you identify the best times to boost successful campaigns and explore new growth opportunities. This strategic methodology not only improves your marketing effectiveness but also builds valuable relationships with influencers who share your brand's ethos and goals, ultimately leading to long-term success. By leveraging these insights, you can better position your brand in a competitive digital landscape.

Effortlessly migrate your data, applications, and workloads to the cloud without experiencing any downtime by leveraging Arcserve Live Migration, a solution meticulously designed to facilitate a seamless cloud transition. This innovative tool enables the smooth relocation of your essential assets to your chosen cloud environment while ensuring that your business operations continue without interruption. By streamlining the orchestration of the cutover, it minimizes the intricacies involved in the migration process. You can manage the entire migration process from a centralized console, simplifying oversight of the various tasks. Arcserve Live Migration's adaptable architecture supports a wide array of data and workloads, whether they are meant for cloud storage, on-premises solutions, or remote sites like edge environments, and it is compatible with diverse systems, including virtual, cloud, and physical infrastructures. Moreover, it automatically synchronizes files, databases, and applications across Windows and Linux systems, guaranteeing that a secondary physical or virtual environment stays aligned, regardless of whether it is on-site, off-site, or cloud-hosted. This combination of efficiency, flexibility, and user-friendly management makes Arcserve Live Migration an essential asset for organizations aiming to update their infrastructure while preserving operational consistency. In today’s fast-paced digital landscape, having such a reliable migration solution can significantly enhance your business’s agility and resilience.

Improving the efficiency and safety of employees is essential, particularly in today's world where workers confront increased dangers from accidents, environmental threats, security issues, and health crises. Numerous workers operate in areas devoid of traditional and cellular connectivity, which obstructs dependable communication for both voice and data exchanges. These industrial obstacles can negatively impact not just safety and efficiency but also overall business profitability. To combat these challenges, Intel has introduced a robust connected worker ecosystem designed to enhance the safety and productivity of frontline workers. By leveraging Intel® architecture, these solutions provide crucial functionalities, including continuous environmental monitoring with immediate alerts, individualized coaching from remote specialists, quick access to essential information pertinent to their tasks, and on-site augmented-reality training to improve learning and engagement. Such innovations not only aid in reducing risks but also equip employees with the tools necessary to work effectively and securely in their environments. Furthermore, this ecosystem represents a significant investment in the future of work, fostering a safer and more productive industrial landscape.

Archon serves as a robust web filtering solution tailored for managed service providers. By employing an efficient proxy system, it allows you to manage website access, permitting entry to specific sections while blocking others. Its central management capability, deployable with a single click, eliminates the need for costly hardware maintenance. Additionally, Archon is designed to continually enhance its performance by learning from each installation and website it scans, which promotes self-optimization. Unlike conventional UTM systems that only protect devices within their own networks, Archon extends its protective capabilities to accompany devices, ensuring client security regardless of their location. As noted by Gartner, a significant portion of the workforce is expected to maintain remote working patterns post-pandemic, underscoring the increasing necessity for flexible security solutions. Traditional security measures, such as corporate firewalls and VPNs, frequently fail to address the new work models that combine both in-office and remote arrangements. Today’s employees often access vital services, including email and cloud storage, from multiple devices, which may include personal endpoints. Archon's design incorporates geographic diversity, adapting to the shifting demands of work and security. By doing so, it establishes a solid framework that guarantees security across varied working environments while keeping pace with evolving technological trends. This adaptability is essential for organizations striving to balance security with the demands of a modern workforce.

One of the most significant security hazards for managed service provider (MSP) clients is inadequate or improperly managed password security. As a reliable partner, your advisor can assist clients in fortifying their password protection. The Password Boss solution stands out as a top-tier password management tool specifically crafted for MSPs. It offers a holistic approach to managing customer passwords, enhancing security while minimizing the likelihood of data breaches. This solution aligns seamlessly with the service offerings of your MSP business. To further bolster the security of client information, it is advisable to implement two-factor authentication for all team members. Additionally, by designating various roles within the team, you can effectively manage, access, and configure passwords for customers. The platform also features centralized reports and dashboards that provide insights into customer security scores, usage patterns, audit logs, and overall customer data, ensuring comprehensive oversight and management. Utilizing such tools not only enhances security but also builds client trust in your services.

Datto Endpoint Detection and Response (EDR) offers powerful features designed to detect and mitigate advanced threats effectively. This cloud-based EDR solution is user-friendly and specifically crafted for businesses, ensuring accessibility for all users. It is widely recognized as a frontrunner in the fight against malware and other sophisticated threats, and its effectiveness has been independently verified. Miercom, a respected entity in the field of cybersecurity evaluations, reports that this system can successfully detect and eliminate an impressive 99.62% of malware when paired with Datto AV. In light of the ever-evolving threat landscape, you can trust that Datto EDR will capture even the most complex attacks. Notably, users do not need extensive security expertise to leverage its capabilities fully. With intelligent recommendations from Datto EDR, alert fatigue is significantly reduced, and its correlation engine ensures that irrelevant notifications are kept to a minimum. This setup allows organizations to focus on critical security issues instead. Additionally, the integration with Datto RMM enables rapid deployment of EDR with a single click, simplifying alert management, device isolation, and offering comprehensive dashboard access—all vital components for a secure operational environment. Ultimately, by utilizing Datto EDR, you not only strengthen your security posture but also improve overall operational efficiency while navigating the challenges posed by emerging cyber threats. The combination of advanced technology and user-friendly design makes Datto EDR an invaluable asset for any business aiming to safeguard its digital infrastructure.

Datto Secure Edge stands out as a leading cloud-managed solution for secure access, specifically designed to accommodate the increasing demands of remote and hybrid workforces. Our platform optimizes network access while improving security protocols, enforcing policy compliance, and providing a superior alternative to traditional VPNs, which significantly enhances the user networking experience. As the prevalence of remote work escalates, it introduces new cybersecurity challenges that conventional VPNs struggle to address effectively. To tackle these evolving threats, organizations must adopt thorough strategies encompassing remote access security, adept device management, data protection, and network segmentation. By merging networking and security capabilities, the Secure Access Service Edge (SASE) model simplifies the connection process for users and devices to critical applications and data, ensuring a secure digital landscape. Furthermore, with advanced networking solutions like Software-Defined Wide Area Networking (SD-WAN) and SaaS acceleration, paired with comprehensive security features such as Next-Gen Firewall (NGFW) and Secure Web Gateway (SWG), organizations can adeptly manage the complexities presented by contemporary connectivity. This forward-thinking strategy not only protects sensitive information but also significantly boosts overall operational efficiency, enabling businesses to thrive in a fast-evolving digital world. Additionally, by leveraging such integrated solutions, companies can foster a more resilient infrastructure capable of adapting to future challenges.

Discover automation solutions customized for Managed Service Providers (MSPs) through Rewst, a Robotic Process Automation (RPA) platform that integrates effortlessly with your existing tools, eliminating the need for coding or agents. Its intuitive visual canvases empower you to construct flows that connect various tools, boosting efficiency while minimizing the necessity for extra staff. As a structured MSP, you probably have well-defined IT processes and documentation, yet you might feel ensnared in a loop of monotonous manual monitoring. Instead of spending countless hours overseeing these tasks, allow Rewst to manage and automate them on your behalf. The Robotic Operations Center (ROC) is available to assist you in crafting tailored workflows and addressing any obstacles you may encounter throughout your automation process. Whether you need help with platform usage, feature integration, or initiating your workflows, the ROC is dedicated to supporting you in achieving your automation objectives. Each subscription comes with ROC assistance, ensuring that your automation is efficient and seamlessly interconnected, allowing you to concentrate on higher-level strategic initiatives. With Rewst, you can finally reclaim valuable time and enhance your operational effectiveness to unprecedented levels, paving the way for innovative growth and success.

Datto Unified Backup is designed to protect customer data, guaranteeing uninterrupted business operations. It provides comprehensive coverage for servers, files, PCs, and SaaS applications, enabling Managed Service Providers (MSPs) to tailor solutions that meet the unique requirements of their clients. With an array of software and hardware options suitable for MSPs of various scales, Datto ensures that users receive extensive protection. For over a decade, MSPs around the world have depended on Datto for their continuity and disaster recovery solutions, solidifying its standing in the market. This enduring confidence illustrates Datto's dedication to offering dependable and efficient data protection solutions. Moreover, the combination of advanced technology and responsive customer support further enhances the value that Datto brings to its clients.

Manage all stages of your projects, beginning with the initial concept and culminating in final implementation, by leveraging a cloud-based Professional Services Automation (PSA) platform provided by Beyond Software. This cutting-edge solution is designed to help organizations boost both productivity and profitability by merging project management with financial accounting functionalities. Beyond Software offers a wide range of modules that support the expansion of professional services companies, including features for financial management, project accounting, time and expense tracking, invoicing, resource allocation, and comprehensive analytical dashboards and reporting tools. By employing these solutions, businesses can achieve greater visibility into their operations and make strategic decisions that promote growth and efficiency. As organizations navigate their project lifecycles, they can harness the full potential of integrated tools to optimize performance and enhance their competitive edge in the market.

EVO sets itself apart by utilizing four distinct business channels, each equipped with dedicated sales and operations teams that provide specialized payment solutions and services. These teams work alongside ISV and reseller partnerships to enhance technology offerings at the point of sale. Additionally, EVO caters to large merchants by providing payment solutions that seamlessly integrate with ERP systems and automate accounts receivable processes. Their approach also includes building merchant relationships primarily through online platforms to facilitate business transactions. Furthermore, EVO serves small- to medium-sized enterprises that primarily operate in traditional brick-and-mortar environments. Their countertop terminals support a wide range of payment methods, including EMV, chip and pin, magstripe, and NFC/contactless options. This versatility allows POS developers to swiftly incorporate advanced security features and functionalities into their payment solutions. EVO Payments also provides semi-integrated options that enable merchants to accept EMV payments in a straightforward and cost-effective manner. In addition, their secure mobile payment solutions encompass PCI-compliant handheld devices, wireless terminals, and tablet options, ensuring a comprehensive suite of services for all types of merchants. Ultimately, EVO's commitment to innovation and diverse offerings positions it as a leader in the payment solutions industry.

The flexis SCM Transportation Planning & Scheduling solution equips dispatchers and planners with the tools necessary to effectively design and refine transportation scenarios. This advanced software facilitates the unified planning of transportation networks, routes, and schedules, allowing for quick adjustments to evolving transportation needs. By streamlining interconnected planning processes, it enhances the reliability and cost-efficiency of scheduling operations. Additionally, the system incorporates automated features for continuous improvement, significantly boosting efficiency in both supply chain management and transportation logistics. Functioning as a round-the-clock support tool, Transportation Planning & Scheduling can be employed modularly to suit specific business requirements. This essential planning resource not only optimizes route configurations but also provides a holistic view for scheduling staff efficiently. Moreover, it outlines various alternative approaches along with their respective costs, analyzed from both logistics and transportation perspectives. In conclusion, this capability culminates in a rapid return on investment, establishing it as an indispensable resource for organizations looking to improve their transportation efficiency and effectiveness.

No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buying™, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.

Elevate the loyalty of both your customers and employees using our innovative one-click survey tool, which integrates effortlessly with your CRM or email signature for automatic deployment. This tool allows for immediate recognition of employees who provide exceptional service, with their accomplishments highlighted on a public newsfeed. By cultivating an environment where praise is shared among managers and peers alike, this platform is customized to align with your organization's culture and goals. All recognition displayed on the newsfeed encourages a spirit of appreciation throughout the workplace. You can also create goal-oriented competitions to effectively convey and synchronize your company's objectives with your team, ensuring that top performers receive the recognition they deserve. With Crewhu, you not only reduce employee turnover but also enhance customer loyalty, recurring revenue, and overall profitability. Specifically designed for Managed Service Providers, Crewhu simplifies the process of engaging and motivating your workforce, all while prioritizing customer satisfaction and accelerating business growth. Ultimately, nurturing a positive workplace culture leads to increased employee happiness, which translates into satisfied customers and a flourishing organization, reinforcing the synergy between employee engagement and customer success. This interconnected approach ensures that every team member feels valued and empowered, driving the company toward greater achievements.

Xerox® DocuShare® is a comprehensive content management platform designed to improve your organization’s operational efficiency. By consolidating documents, images, layouts, and presentations within Xerox® DocuShare®, team members gain straightforward access to essential resources that support effective collaboration, sound decision-making, and the successful completion of tasks. This centralized approach not only optimizes workflows but also helps maintain organization and clarity. The platform efficiently captures, indexes, and stores both structured and unstructured data, making the shift to a digital office environment smooth and effective. Moreover, DocuShare® enhances communication among teams through advanced document-level collaboration tools, enabling various departments and remote workers to function more effectively. To protect sensitive data and minimize risks, it provides user- and group-specific access controls alongside extensive tracking, reporting, and retention features. Additionally, its robust search capabilities allow users to quickly locate important business information, whether they are at their desks, using mobile devices, or working with a multifunction printer (MFP). Collectively, these functionalities empower organizations to boost productivity and sustain a competitive advantage in their industries, ultimately leading to improved outcomes and stronger performance. This makes Xerox® DocuShare® an invaluable asset for any organization striving for operational excellence.