ELD Mandate Reviews

ELD MANDATE is a POS company with POS service. It is not a reliable company and not good product. I had their service once. They will promise anything to get you sign in. I did not like it at all, customer support was crappy they would not resolve my issue and many problems. Needless to say I have canceled my subscription and happily separated from them. I talked to my friends they have canceled their services as well because they were having the same issue. But they are still calling day and night asking me to get their service. I have talked to manager's manger about it and explain my frustration that I don't want your service at all even if you pay me to have it and they have assured me that they have put in my file
"Do Not Call this customer ". I have blocked all their phone number. they keep generating new numbers on computer and I am still getting calls from their call center. some times multiple times a day. Don't know what to do I have explained in Indian,English both languages. They need to understand NO means NO. In my opinion this is a POS company with POS service.

NOTHING is good in their company and customer serve is crappy. Did not like it all.In my opinion no one should get it.

EVERYTHING is wrong call center will promise you anything.

They are crooks, don't recommend them.

N/A.

I purchased 1 year and I didn't activate the account, I canceled and the never refunded me.

Ted is very nice person. I am fully satisfied with his service to provide me. His communication is very good. I give him 5 stars for his service.

Ted is a very nice person. He help me very quickly. His communication is awesome with customers. 😊😊😊

There are no cons. The application I am using is very simple to use.

Ted at ELD Mandate helped me to resolve all my issues and fixed all my problems.

Ted provided an excellent service

There are no cons, all the services I have got was up to the mark.

See above.

Ted was very helpful and patient providing service and offered a quick solution. Was a great experience.

No cons, they answered the phone quickly and remained on the phone until problem was solved.

No signal.

I purchased ELD Mandate ELD devices. I did not work or not activated. I paid paid for 12 months subscription. They never refunded me and they have been drawing monthly subscription online.

When I contacted them for refund. They cut the line. ELD Mandate is a scam company, needs to be report to FMSCA or US DOT.

Could not connect to internet.

It is satisfactory. The team like Ted are working well.
ELD is good service and there is always room for improvement.

My ELD was not functioning.
He helped me and solved it.
I am satisfied from his job.
GOD bless him.
I pray for his promotion.

There are no cons. ELD needs more advertising on Facebook.

Thank you!

Luis did a very good job with helping me he had a great amount of patience so I can only appreciate him for that he was the one that took the time.

N/A.

Everything is good.
Ted is good person.
Thank you brother.
Ted I liked the way you helped me and I wanna thank you again.

Thank you Ted for helping me with ELD Mandate and I really appreciate your service.

And I would recommend to everybody.

None.

Very professional services.

Customer service is very good. Specially Ted, he took care of my problems i was having due to firmware updates.

I wish i have too much to say but interface needs to be a bit interactive.

My overall experience with them has been very good. So far. I would really recommend it to all my fellow truckers.

Glenn was an amazing customer support guy. He was very quick to understand my problem. and help me accordingly.

Nothing that I can think of right now. They are great.

ELD Mandate is the best!

He is a great help, and made it easier for me to get into the ELD. Mostly he is a problem solver. Just wow.

Nothing really.

Ted did a very good job by fixing my log, it's great to talk to him as he is the one who can do the job. Thank You! 😀😀😀😀

Ted did a very good job by fixing my log he has a great amount of patient, I appreciate him for his job. Thank you TED.

Nothing as of now, I like the service Ted has provided.

I recommend this company 100%.

Service was amazing and Luis patiently waited and walked me through everything.

N/A.

He is knowledgeable on what he's doing. It took only a short time to solve the problem, he understands the product well.

Ted is patient with questions and willing to support, he managed to fix my connection issues and gives time for me explain my concerns.

Efficiency, he was on point and was able to diagnose the problem.

Great service.

Service was amazing and Steve patiently waited and walked me through everything and I recommend this company 100%.

N/A.

I've used this and I really like the service so and not to mention Glenn has been really helpful throughout this entire journey.

HE was very professional and he took care of all my issues . he was very patient with me throughout. He resolved it very quickly.

Nothing that I can think of right now. It's good.

See above.

Ted is a very helpful guy, he fixed my problem, listened to me properly and solved the problem quickly, really appreciate, thanks brother.

He's very intelligent guy, great helper, there are no cons.

Support was quick to understand the issue and was very patient during the help.

Glenn was very helpful for fixing issue promptly.

Nothing I can think of for now, they are good.

I am completely satisfied with this service.

I just called to fix my log problems and spoke to Ted. He was very professional and helped me a lot and solved my issue which I was facing.

So i already mentioned he did great and made me comfortable to start to continue my driving.