ETPlan Reviews

NovusMED's ecosystem encompasses a diverse range of features, including a call center, various administrative applications, driver interfaces, and client or clinic booking software, making it a premier choice for medical transportation services. Additionally, it offers tailored configurations suited for brokerages, healthcare providers, seniors, and community health initiatives, ensuring that patient data is managed with precision. Users can monitor performance metrics in real-time and adapt their service capacity to accommodate fluctuating demands. Real-time management of will calls, confirmation calls, and recurring trips is streamlined, enhancing overall efficiency. The platform boasts advanced mileage and cost calculators, which facilitate the management of various contractors, funding sources, and volunteer driver programs. Furthermore, it provides robust credential management for both drivers and vehicles, allowing for smooth operations. It also enables the effective management of subcontractor outsourcers through mobile provider access, trip bidding, and offers. With NovusMED, users can easily identify the nearest available vehicle, ensuring prompt service and immediate booking capabilities for clients. This comprehensive system not only optimizes transportation logistics but also significantly improves patient care and service responsiveness.

Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.

Comprehensive authorization features provide role-specific access and individual permissions, allowing complete management of master data while enabling real-time modifications for employees, vendors, vehicle drivers, guards, and more. With over 200 configuration options, organizations can tailor policies and oversee transport logistics effectively, with most controls applied at the facility level and some at the individual shift level. Users benefit from roster management and visibility, which includes monitoring capacity limits at the shift level and handling employee requests during shifts. The system incorporates various routing algorithms to accommodate a range of business needs, and users can effortlessly add or edit employee information via the console. Designed for optimal vehicle utilization and enhanced employee satisfaction, the platform also offers in-depth financial analytics. This includes detailed breakdowns by vendor, site, vehicle, route, employee, project, and cost center, ensuring comprehensive financial oversight and management. In addition, the flexibility of the system empowers organizations to quickly adapt to changing circumstances and improve operational efficiency.