What is Emotive?
Consumers have a strong preference for authentic interactions rather than generic marketing communications. Emotive enables eCommerce brands to cultivate personalized relationships with their clientele through conversational texting, positioning itself as the pioneering platform solely focused on human-to-human marketing. Shoppers are increasingly disinterested in automated promotions; rather, they desire real sales associates who can guide them in finding the perfect products. Our committed team communicates with your website leads via text, aiming to enhance both conversion rates and customer trust. People yearn for dialogue with other human beings, avoiding bots and standard marketing tactics. Once you set up your campaigns, our human-verified AI takes care of the remaining tasks with efficiency. The cornerstone of our success is the collaboration between actual human agents and advanced AI technologies. Our distinctive system empowers sales professionals to quickly address inquiries, showcase exclusive offers, and boost conversion rates. Furthermore, you can track sales and gather insights from various eCommerce platforms such as Shopify, Magento, and BigCommerce. Conversations can be easily routed to your customer service systems, including Zendesk, Gorgias, or Slack, facilitating smooth communication. This forward-thinking strategy not only improves the customer experience but also propels business expansion in a fast-changing digital environment. By prioritizing genuine connections, brands can foster loyalty and encourage repeat business.
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Emotive Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
They pay for reviews
Date: Jan 19 2024SummaryThey pay for reviews online with Amazon card incentives. They trap you into a contract and you will not like the service and will still pay fees monthly.
PositiveNothing i didn't like anything. Although the website is easy to use there are a lot of hidden stuff you cant easily find.
NegativeBad customer service they take days to respond to you.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
No regard for customers
Date: Mar 25 2023SummaryWhatever you do, do not give these people your credit card number. They will use it as their personal bank account and charge you thousands of dollars with or without your consent.
PositiveIn the beginning, I really like the team that we were working with, and felt that they truly cared about my brand and bringing something to the table with SMS messaging. They had an ROI guarantee that was a great hook.
NegativeIt was all downhill from there. After about a year on the platform, our attentive team was replaced by one who really could care less. They seemed hyper focused on getting us to send as many text messages as possible without regard for whether it would bring a return on the very high cost of sending so many messages. I also found out that they took our entire previous SMS list of 17,000 people and uploaded it to our Emotive account , including those who had opted out.
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Also, whatever you do, do not give them your credit card. And thousands of dollars with or without your consent.
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