What is Etiya Order Management?

As customer expectations continue to soar, there is a growing intolerance for inadequate service and delays in delivery. Consumers now increasingly wish to track their entire order status through their preferred communication channels, and when this functionality is not available, they are more inclined to cancel or alter their orders at the last minute. The stakes are raised even higher when dealing with complex packages sourced from multiple vendors, often due to chaotic order management. To tackle these issues, Etiya Order Management provides a versatile, catalog-driven solution that encompasses order capturing, decomposition, validation, negotiation, orchestration, and execution, while also adeptly addressing risks, exceptions, and potential fallout. This system skillfully configures and customizes all interactions between businesses and their clientele, efficiently collecting orders from various sales channels and ensuring that each one undergoes thorough validation to maintain business integrity. Additionally, it is capable of managing millions of orders on a daily basis. By leveraging a catalog-driven approach to order fulfillment, businesses can swiftly introduce new products and effortlessly modify their fulfillment processes, significantly boosting overall efficiency and enhancing customer satisfaction. In an ever-changing marketplace, such flexibility and responsiveness are essential for sustaining a competitive advantage, making it crucial for companies to adopt innovative order management strategies.

Integrations

No integrations listed.

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Company Facts

Company Name:
Etiya
Date Founded:
2004
Company Location:
Holland
Company Website:
www.etiya.com/en/products/order-management

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Etiya Order Management Categories and Features

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management