What is Exela Digital Mailroom?

Choose from an extensive array of addresses nationwide and establish your business presence from one coast to the other. You can access your mail online at any time, regardless of your location, customizing the number of recipients and image scans to fit your specific requirements. You have the flexibility to determine if your mail should be scanned, shredded, or forwarded, allowing you to function effortlessly across the United States with our vast selection of addresses. Why depend on traditional mail services when we can deliver your correspondence securely to your mobile device? Secure prestigious addresses at a significantly lower cost compared to traditional office rentals. Our clear pricing structure features comprehensive plans without hidden fees, and we provide access to hundreds of top-tier locations with genuine street addresses. Every service includes chain-of-custody tracking and data encryption, guaranteeing the safety of your information. We are equipped to manage shredding, storage, shipping, or forwarding of your mail as required. Digital Mailroom is trusted by businesses of all sizes and works with organizations to improve their mail management and enhance team organization. Our services are available whenever and wherever you need them, making it easy to stay connected. Built on systems utilized by 60% of the Fortune 100, Digital Mailroom guarantees reliability and efficiency in handling your communications. With our innovative approach, you can streamline your operations and focus on what matters most to your business.

Pricing

Price Starts At:
$7 per month

Integrations

All Exela Digital Mailroom Integrations
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Screenshots and Video

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Company Facts

Company Name:
Exela Technologies
Date Founded:
2017
Company Location:
United States
Company Website:
dmr.exelatech.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Exela Digital Mailroom Categories and Features

Virtual Mailbox Service

Check Deposit
Mail Forwarding
Mail Scanning
Mail Shredding
Physical Address
White-Label Platform

Exela Digital Mailroom Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Founder
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Too good to be true

    Date: Dec 20 2022
    Summary

    My overall experience has been: time-consuming, disappointing, frustrating, and expensive due to the unexpected costs of not actually being able to access checks that were sent in.

    Positive

    Theoretical ability to access and process mail worldwide was an enticing proposal. I was also excited about the promise of being able to direct deposit checks. Unfortunately it seems they do not actually have that capability and no one is willing to solve it.

    Negative

    The most? Because I have a list.
    What I dislike the most is that the company fails to fix issues - the same problem will happen several times with no resolution. The most expensive problems I've been having with them are all related to the inability to access or process checks that my customers have sent to pay invoices. If I provide all of the details - I will run out of room in this review.

    Additional issues: sometimes mail notifications work, sometimes they do not. No one can provide answers regarding this.

    Historical reporting is nonexsitent. Or maybe they have just wiped my reports showing poor mail handling for my account.

    They outsource processing your mail to 3rd parties like credit collections agencies - without telling you.

    Support is quick to respond to any inquiry with “let me check on that” but you will never get an actual resolution.

    Read More...
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