What is FactoryTalk Remote Access?

Imagine having the capability to promptly meet customer demands and efficiently resolve production issues. With the FactoryTalk® Remote Access™ solution, there's no longer a requirement to travel for the management, configuration, or secure connection of customer equipment. This innovation allows you to deliver superior support from virtually anywhere. You can instantly connect to and assist customer machinery as soon as the need arises! Whenever customers reach out, you can rapidly establish a connection, no matter where you are located. By leveraging remote access, you avoid the high expenses and time lost due to travel for assistance. This not only aids your customers but also results in significant cost savings for your business. The ability to service customer equipment on demand enables you to provide faster solutions, reduce downtime, and enhance overall productivity. Prioritizing the safety of your operations is crucial; with features such as multi-factor authentication, encrypted communication protocols, and strict local access controls, you can effectively uphold security measures. Additionally, this method not only simplifies support processes but also cultivates stronger relationships with your clients, which can lead to long-term business growth. As a result, you position yourself as a reliable partner, ensuring customer satisfaction and loyalty.

Integrations

No integrations listed.

Screenshots and Video

FactoryTalk Remote Access Screenshot 1

Company Facts

Company Name:
Rockwell Automation
Date Founded:
1903
Company Location:
United States
Company Website:
www.rockwellautomation.com/en-us/products/software/factorytalk/remote-access.html

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

FactoryTalk Remote Access Categories and Features

Remote Desktop Software

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Manufacturing Software

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management