What is Freshworks Neo?

Transform and optimize your business processes with the Freshworks Neo Platform, where the concepts of efficiency and simplicity are about to be revolutionized.

Created with an emphasis on security and ease of use, the Neo Platform provides endless customization possibilities to elevate your business functionalities. This adaptable platform allows you to craft, integrate, innovate, and customize solutions tailored to meet your specific needs.

Design unique workflows and applications that resonate with your individual business goals. Instantly set up custom objects, automate various tasks, and swiftly create powerful applications that deliver meaningful results.

Boost your growth trajectory by tapping into a vast marketplace that boasts over 1,200 applications. Leverage seamless native integrations for smooth connectivity. Moreover, join a dynamic developer community to exchange innovative concepts and collaborate on projects.

Thanks to the Neo Platform's scalable architecture, a secure and unified user experience is guaranteed as your business progresses. Gather valuable insights across different applications, simplify administrative tasks, and enhance every customer interaction with pertinent information. This holistic strategy ensures that your operations are not only efficient but also consistently centered on customer satisfaction, paving the way for long-term success. Furthermore, the continuous evolution of the platform means you can adapt to changing market needs with ease.

Pricing

Price Starts At:
$29/agent/month
Free Trial Offered?:
Yes

Integrations

All Freshworks Neo Integrations
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Screenshots and Video

Freshworks Neo Screenshot 1
Freshworks Neo Screenshot 1

Company Facts

Company Name:
Freshworks
Date Founded:
2010
Company Location:
India
Company Website:
www.freshworks.com/live-chat-software/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Freshworks Neo Categories and Features

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Low-Code Development Platform

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Freshworks Neo Customer Reviews

Write a Review
  • Reviewer Name: Anis A.
    Position: Ownership Workflow Coordinator
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best mid-range CRM

    Date: Jan 18 2024
    Summary

    For companies searching for a cohesive platform for consumer interaction, Freshworks is a great option. Numerous facets of customer service, sales, and marketing are covered by its extensive suite of products, which includes Freshdesk, Freshsales, and Freshmarketer.

    Positive

    A range of customer interaction solutions, including those for marketing, sales, customer service, and more, are offered by Freshworks. The use of a single strategy simplifies client interactions across several touchpoints.

    Negative

    It might be necessary to have a better grasp of Freshworks in order to achieve sophisticated customisation. Compared to more specialized tools, customisation could seem more complicated to certain users.

    Read More...
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