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What is Fuze?

Fuze is recognized as the foremost global platform for cloud-based communication and collaboration specifically designed for enterprises. It simplifies the complexities of managing traditional communication systems, guaranteeing outstanding voice clarity and dependable service with unlimited calls to over 110 countries through more than 50 carriers, making it particularly advantageous for businesses with a strong international footprint. With a decade of expertise in assisting clients globally, we provide a strategic framework to enhance the advantages of your Fuze implementation. This all-encompassing application works seamlessly across different locations and devices, offering valuable insights into user engagement, usage patterns, and overall organizational productivity. Elevate your communication strategies with the leading cloud platform that combines unified voice, high-definition video conferencing, real-time messaging, content sharing, and contact center solutions in one comprehensive package, transforming the way teams work together and interact. By adopting Fuze, you not only embrace the future of communication but also unlock the full capabilities of your enterprise, paving the way for enhanced collaboration and efficiency.

Pricing

Price Starts At:
$20 per user per month

Integrations

Screenshots and Video

Company Facts

Company Name:
Fuze
Date Founded:
2006
Company Location:
United States
Company Website:
www.fuze.com

Product Details

Deployment
SaaS
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Fuze Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Meeting Software

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

More Fuze Categories

Fuze Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Product application specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple Team Collaboration tool

    Updated: Nov 07 2022
    Summary

    Fuze is an outstanding platform. It provides a centralized platform to collaborate with coworkers. Fuze also has the capability of integration. It supports most CRM and shares useful information on its home screen.

    Positive

    It has a beautiful and appealing interface. Fuze has also mobile support which assures you can get in touch with coworkers anytime. Easy to host video meetings. File sharing works superbly.

    Negative

    It has less number of features when compare with its competitor Slack. They offer more integration and collaboration options.

    Read More...
  • Reviewer Name: Rash D.
    Position: Analyst
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic FUZE

    Date: Jun 22 2021
    Summary

    Best conference calls experience.(Superb Audio and Video quality)
    Cost effective.
    Easy to install/ setup

    Positive

    One of a great and competitive software in the market now. I like this tool for corporate use. Best for instant messaging and video/audio calls. Easy to set up a call or meeting.

    Negative

    I had issues with refreshing resetting status. But got fixed after connecting with support.

    Read More...
  • Reviewer Name: D K.
    Position: User Analyst
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best in the market

    Date: Jun 17 2021
    Summary

    Overall experience is great. Easy to operate, Using it for calls, meeting and video conference's. Thanks to Fuze team for great software.

    Positive

    I have been using it for 4yrs. Amazing tool for calls, meeting and video conference's. Best for office use.

    Negative

    Connectivity is the concern. Initially I had issues with connectivity. But it got fixed after connecting with their customer care.

    Read More...
  • Reviewer Name: Andrea N.
    Position: Executive Assistant
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Leave face-to-face meetings behind and adapt videoconferencing with Fuze

    Date: Mar 30 2021
    Summary

    It is a good alternative for organizations that want to digitize and automate meetings through videoconferencing or group calls for a complete and effective reception of information. Although it provides many tools in that specialty, the application has certain limitations is to manage agendas and keep records of meetings.

    Positive

    The application combines an implementation of different communication tools through conferences with one or more people. It provides several options for contact through video and audio conferences. It also manages a section for managing private and group chats where you can share various files.

    Negative

    As disadvantages we determined the limitations in terms of access to an extension for mobile devices, its tools can only be used for desktop devices. Similarly, we do not have functions to manage a project calendar creation with this application.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager of Organizational Development
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helps to increase workflow

    Date: Oct 16 2020
    Summary

    Overall, Fuze is an absolutely incredible tool to make the workforce strong and effective. It allows us to communicate with the business team from anyplace. Fuze also allows us to make a video meeting on the same platform.

    Positive

    It's a good tool to make meetings and group communication with business project teams. The paid plans are cost-effective. We had a good experience with its meeting service. The user Interface is easy to navigate.

    Negative

    Call quality issues when connected to an open network.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Productive and powerful communication tool

    Date: Aug 29 2020
    Summary

    Fuze is the ultimate solution for team communication for the best collaboration. It offers powerful cloud meetings, calls and texts to connect with the team. It works very smooth with great integration. I highly recommend this tool.

    Positive

    Fuze offers an excellent tool to make communicate with teams easily. Cross-platform app availability. Instant collaboration using intuitive chat and calls. Easy to use and great user interface.

    Negative

    It worked great for me. Nothing to share about cons.

    Read More...
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Packed with all communication solutions

    Date: Jun 26 2020
    Summary

    Fuze is a very handy communication software. My whole organization sifted to Fuze service. It's the best solution for online VoIP calling and getting rid of physically unreliable wired connections. It offers high standard Voice and Video conferencing.

    Positive

    #1- Fuze is the best alternate of physically wired calling.
    #2- It offers us very high standard VoIP calling.
    #3- It can also be used as business purposes as well as client solutions.

    Negative

    #1- Fuze mobile version is unreliable and functionally usage should be improved, because most of the client contact us from mobile version.

    Read More...
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