Dovetail
Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.
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Jobma
Jobma is an intelligent AI video interviewing platform trusted by companies globally. It offers a range of hiring automation tools, including asynchronous one-way video interviewing, live video interviewing, interview scheduling, assessment solutions, and more.
The platform is built with ethical AI at its core, with features like AI scoring and proctoring designed to prevent unconscious bias in hiring and save hundreds of hours in hiring time. Customer support stays human and is available via live chat, email, and phone, for both employers and candidates.
Jobma is SOC 2 Type II and ISO/IEC 27001 certified, and fully compliant with GDPR and CCPA, ensuring your data is secure, private, and protected at every step. Used by 3,000+ customers in over 50 countries and available in 16+ languages.
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Cascade Insights
Cascade Insights is dedicated to providing market research and marketing services tailored specifically for the B2B sector, helping companies seize opportunities within the technology landscape. In the current business environment, the sales journey has largely shifted to a self-directed model, with a notable 68% of buyers preferring to perform their own research before finalizing their choices. Should your website fail to align with the needs and interests of prospective customers, or if your content is not readily discoverable during their search process, you may lose out on a wealth of potential leads. For organizations launching new solutions aimed at different audiences than their current offerings, conducting thorough buyer persona research is vital to developing an impactful initial marketing and sales approach. Cascade Insights is committed to serving the B2B tech industry, catering to a broad range of clients from well-established enterprise technology firms to innovative startups, and crafting customized strategies that address their specific challenges. By maintaining our exclusive focus on the B2B technology sector, we are able to deepen our expertise and enhance the effectiveness of the services we provide to our clients. This strategic approach not only boosts our clients' success but also reinforces our reputation as a leader in B2B market research and marketing services.
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WON
Our Win-Loss interviews provide valuable insights that benefit sales, marketing, and client success teams. Sales can identify areas for process improvement, while marketing gains clarity on delivering the most effective messages. The product team discovers which features are prioritized by customers, and client success understands the key factors that influence customer retention and satisfaction. The effectiveness of Win-Loss interviews is clear. Partnering with us means collaborating with a team dedicated to delivering insights that drive your success. We will engage in discussions about your Win-Loss objectives and address any inquiries you may have. Once you're prepared to move forward, we will thoroughly analyze your offerings and customize your reporting to suit your needs. We are equipped to initiate interviews and promptly share the findings. Our insights and summaries will make us invaluable allies in your product marketing efforts. We are eager to explore the potential of implementing a Win-Loss strategy tailored for your organization. Together, we can unlock opportunities for growth and improvement.
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