What is Google Business Messages?

Engage with your customers in the environments they favor most. Harness the extensive capabilities of Google Search and Maps to simplify the process for customers seeking your services. By employing the interactive elements of Business Messages, you can significantly improve customer interactions and attain remarkable outcomes. Offer vital details like expected wait times, answers to frequently asked questions, and options for connecting with live support. Use targeted messaging based on customer satisfaction data and feedback to increase overall satisfaction. To initiate messaging services and improve the effectiveness of your program, connect with one of our partners. This strategy not only improves communication channels but also nurtures stronger connections with your customers, ultimately leading to a more loyal clientele. By prioritizing customer needs and preferences, you can create a more responsive and engaging business environment.

Screenshots and Video

Google Business Messages Screenshot 1

Company Facts

Company Name:
Google
Date Founded:
1998
Company Location:
United States
Company Website:
businessmessages.google/

Product Details

Deployment
SaaS
Android
Training Options
Documentation Hub

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Google Business Messages Categories and Features

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content