What is Grasshopper?

Grasshopper is a virtual phone system purpose-built for entrepreneurs and small business owners who need a simple, professional way to manage customer communications. By using a dedicated business number, Grasshopper helps you draw a clear line to separate personal and professional communication—boosting your brand’s credibility and keeping customer interactions organized. Choose a local, toll-free, or vanity number (or port your own) and access features like call forwarding, call recording, custom greetings, VoIP calling, and unlimited support and extensions. The best part? You can handle customer calls and texts from anywhere through intuitive mobile and desktop apps—no second phone or complex setup required. Everything syncs seamlessly across devices, so you and your team stay connected and responsive.

Whether you're just starting out with a side gig or scaling a small team, Grasshopper allows you to project a polished presence, stay on the go, and deliver exceptional customer communications. With simplified setup and 24/7 support, it’s the business communications app that fits to your needs and empowers you to focus on what matters most.

Pricing

Price Starts At:
$14 per month
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
GoTo
Date Founded:
2003
Company Location:
United States
Company Website:
www.grasshopper.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
Target Organization Types
Small Business
Freelance
Startup
Supported Languages
English

Grasshopper Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Grasshopper Customer Reviews

Write a Review
  • Reviewer Name: Steven K.
    Position: Serve Pastor
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Grasshopper Work Great

    Date: Mar 31 2021
    Summary

    Overall, my experience with grasshopper has been very positive. I like how easy it is to use! Would definitely recommend.

    Positive

    This phone system works well for our business. It is a great way to direct company calls to our remote employees!

    Negative

    No cons for this product – really enjoyed using it!

    Read More...
  • Reviewer Name: Ryan E.
    Position: Network Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Small Business Phone Solution

    Date: Dec 16 2021
    Summary

    Overall we have been using Grasshopper for over 5 years and the cost savings over an ISP and internal phone system has been great for the company. Web view to setup users and extensions make setup and changes a breeze that anyone can do it.

    Positive

    As a small business employee with mostly working remote the ability to use our cell phone for work and keep the calls separated has been great. The voice announce feature when a call comes through so you know it is a business call verse personal is awesome.

    Negative

    None that I can think of at this time. That must be good.

    Read More...
  • Reviewer Name: Carrie S.
    Position: Administrator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Keeps it professional

    Date: Nov 25 2020
    Summary

    It took our professionalism to another level. I like that our clients don't have our personal phone number. It creates a healthy boundary that is necessary.

    Positive

    - User friendly
    - Simple to change settings at any time
    - Sets a great professional business-like tone!

    Negative

    I share this service with another administrator. If I want to delete messages, it only deletes it on my device, but not completely. It still shows up on my co-worker's.

    Read More...
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