What is Hapana?

Customize your membership offerings and improve your business functions with powerful features aimed at maximizing time efficiency. Boost lead conversion rates and build customer loyalty with sophisticated fitness marketing software that seamlessly integrates across various platforms. Simplify and automate your marketing tasks for phone calls, emails, organic searches, and social media interactions to save valuable time. Say goodbye to the complexity of juggling multiple screens by overseeing and analyzing leads from a unified dashboard. Create smart pipelines that trigger communications at the most effective times, ensuring timely interactions with potential clients. Utilize the flexibility of diverse personalized campaigns to automate follow-ups for prospects, celebrate member milestones, and develop club challenges. The conversation panel enables you to track contacts through all channels, simplifying task management and automating responses to unread messages. Moreover, craft a fluid experience for prospects from their first touchpoint to final conversion using a customized toolkit for creating landing pages and funnels. This all-encompassing strategy guarantees that every potential client is nurtured while enhancing the overall effectiveness of your marketing initiatives, ultimately leading to a thriving business environment.

Integrations

All Hapana Integrations
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Screenshots and Video

Hapana Screenshot 1
Hapana Screenshot 1 Hapana Screenshot 2

Company Facts

Company Name:
Hapana
Date Founded:
2012
Company Location:
Australia
Company Website:
hapana.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Hapana Categories and Features

Yoga Studio Software

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Pilates Studio Software

Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management

Membership Management Software

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Club Management Software

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Hapana Customer Reviews

Write a Review
  • Reviewer Name: Michael L.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Avoid if you want your business to run smoothly

    Date: Feb 19 2025
    Summary

    Go elsewhere. Anywhere. Hell an EFTPOS machine and a spreadsheet would be better.

    If we didn't have to use it for our franchise I would have ditched it 10 seconds into the contract

    Positive

    Nothing. Every system within Hapana takes 5 steps when it should take 2.

    There is no intuitiveness to anything.

    Negative

    Right from the migration there was nothing but issues.

    We are nearly 3 months post go live and our system is still essentially useless.

    Support from the company is condescending and dismissive.

    They couldn't even get their own contracts done correctly that's how much of a failure Hapana is.

    Read More...
  • Reviewer Name: J T.
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Waste of time and money

    Date: Jun 12 2023
    Summary

    Rip off, I would be less inclined to write this but the support I received in optimising the app has been close to nil and always bouncing around the issue.

    Positive

    Absolutely nothing on the Hapana app is seamless. I can't say there is anything that blows me away, but it does get the bare minimum done.

    Negative

    Not user friendly, lags, setting schedule sometimes bugs and clients unable to book, sometime payments switch to cash without notification, horrible support, reporting inaccurate, payment gateway extortionate.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic all-encompassing solution

    Date: Apr 11 2023
    Summary

    Highly recommended for anyone who wants a leading solution to grow their business. You will find the all-encompassing nature of your product to be very helpful as you add locations to your franchise.

    Positive

    I like how it's all integrated into one solution. This really helps make it easy for my team to use all the components.

    Negative

    Not too much honestly. I can't put my finger on a feature I don't like. They've been very helpful with letting me know where they're going.

    Read More...
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