What is Hello Customer?

Hello Customer serves as a comprehensive platform for managing customer feedback from start to finish. This tool enables you to gather, analyze, and react to customer insights promptly. You have the capability to design surveys measuring customer satisfaction through various methods such as NPS, CSAT, and CES. Powered by our AI engine named ISAAC, you can quickly identify strengths and areas for enhancement within your product. This streamlined process ultimately helps businesses refine their offerings based on direct customer input.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Insider Metrics
Date Founded:
2015
Company Location:
Belgium
Company Website:
www.hellocustomer.com/en/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Enterprise
Nonprofit
Government
Supported Languages
English

Hello Customer Categories and Features

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

More Hello Customer Categories