What is Hosthub?
Hosthub serves as a comprehensive platform for vacation rental property management, enabling property owners and managers to efficiently oversee their listings across various channels such as Airbnb, Vrbo, and Booking.com. By utilizing Hosthub, users can effortlessly enhance their revenue, streamline their operations, and conserve both time and resources.
This all-encompassing solution offers a variety of features, including:
- Synchronization of availability and rates
- Management of expenses
- Automated communication tools
- A centralized inbox enhanced with AI assistance
- Detailed reporting and analytics
- Team collaboration tools
- Integration capabilities with over 30 platforms
With Hosthub, property managers can ensure a smoother and more effective management experience.
Pricing
Price Starts At:
$28.00/month
Price Overview:
Per rental
Free Trial Offered?:
Yes
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Screenshots and Video
Company Facts
Company Name:
Hosthub
Date Founded:
2017
Company Location:
Greece
Company Website:
www.hosthub.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
Target Organization Types
Mid Size Business
Small Business
Enterprise
Startup
Supported Languages
English
French
German
Greek
Italian
Russian
Hosthub Categories and Features
Vacation Rental Software
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Channel Management Software
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
More Hosthub Categories
Hosthub Customer Reviews
Write a Review-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
If you want a company that doesn't stand behind their services, choose them
Date: Nov 14 2022SummaryTerrible customer service and a morally unfit company. I should have taken the time to look into other companies at that time.
PositiveI did not choose HostHub, they were forced upon me I signed up with SyncBNB and it became HostHub. I should have taken the time to look into other companies at that time.
NegativeThis company gave me 100% absolutely wrong actions, in writing, and caused me a $4,500 loss in a matter of weeks. I was told, in writing, from a senior account manager, Harry, to "Just enter the nightly rate and we'll take care of the rest." Wow!! They caused me to lose the cleaning fee on numerous bookings (45 of them) within a matter of weeks. They have given me the runaround for months to compensate for their error. They will not stand behind their wrong doing. They know I am unable to sue them as they are in Greece and I am in the USA and it would be incredibly expensive to take legal action against them. I will continue to put the time in to leave these reviews for them everywhere and anywhere possible. Horrible company to do business with. Do not use them as they are not a morally fit company.
Read More...Official Hosthub ResponseDate: Nov 17 2022
Hi Maria! First of all, we're really sorry for what has happened and the losses incurred. We really are. As we have already mentioned in our support conversations, all this was caused because you never filled in the cleaning fee in our system. Had you filled in the cleaning fee which is clearly visible in your rates management we would have synced it to Airbnb. Every booking you received had a cleaning fee of zero which you could also see in our system. Sometimes this happens to other customers too. They might forget to add a cleaning fee in their rates settings and get a couple of bookings without a cleaning fee. They usually realize after 1 or 2 bookings and add it then. The problem was that it took you more than 8 weeks and 45 bookings before you realized that your bookings did not have a cleaning fee, which led to the disproportionate increase in the total losses. Even so, we offered to cover the cost of many of those bookings, including 2 years of free subscriptions for our service, which you didn't accept. We handled the case as professionally and as empathetically as possible, but at some point, we felt that you should also assume part of the responsibility - after all, we do not have unlimited resources either. Even so, we still offered a very healthy compensation, which we really hoped you would accept. Even at this hour, we are still hoping we can find a viable solution and are available at any time that suits you to discuss this again to find a solution. Yours truly, Alexander Caravitis Co-founder & CEO Hosthub
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