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What is HubSpot Operations Hub?

As organizations expand, they often encounter system failures. Individual teams develop their own procedures, leading to fragmented data and decreased efficiency. To foster sustainable growth, it is essential for operations teams to take a central role. Operations Hub offers a comprehensive toolkit that integrates applications, streamlines customer records, and automates business workflows through a singular CRM platform. The outcome? A business that operates efficiently, remains aligned, and is flexible, resulting in a seamless customer journey. This solution is user-friendly and intuitive. It ensures the synchronization of your applications and data, featuring bidirectional sync, tailored field mappings, and filters so that all teams can remain coordinated. You can also eliminate tedious data cleanup tasks. With automated processes, you can effortlessly correct formatting issues in names and date properties. HubSpot empowers you to manage and personalize your data as you see fit, enhancing both functionality and usability. Ultimately, this leads to more effective collaboration across departments and a stronger overall business model.

Pricing

Price Starts At:
$50 per month
Free Version:
Free Version available.

Screenshots and Video

HubSpot Operations Hub Screenshot 1

Company Facts

Company Name:
HubSpot
Date Founded:
2006
Company Location:
United States
Company Website:
www.hubspot.com/products/operations
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

HubSpot Operations Hub Categories and Features

iPaaS Software

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Revenue Operations Software

AI Insights
Account Health Dashboard
Automatic CRM Updates
Contact / Activity Tracking
RevOps Automation
Revenue Dashboard
Revenue Intelligence / Reporting
Sales Analytics
Sales Forecasting
Third-Party Data Aggregation

Integration Software

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
  • Reviewer Name: Jesus O.
    Position: Marketing Automation Engineer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great tool for outbound

    Date: Mar 09 2020
    Summary

    I sync all my client's data using this tool, way easier to use than other tools and it saves the trouble of creating a custom tool based on the API, the liberty I have to update any field is great.

    Positive

    It is more flexible than any other tool, I can connect any custom field I want.

    Negative

    Updating based on lists would be a great addition.

    Read More...
  • Reviewer Name: Nikita D.
    Position: Developer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect tool

    Date: Jan 05 2020
    Summary

    Cool tool and can help you with running your business smoothly

    Positive

    Easy set up, instant results, filters. We found a bunch of missed leads

    Negative

    We haven't found any. We haven't found any. We haven't found any. We haven't found any.

    Read More...
  • Reviewer Name: Dan W.
    Position: Sales & Marketing Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It "just works".

    Date: Mar 05 2020
    Summary

    Top marks for filling this gap and, to be honest, enabling the different specialised CRMs to be worth considering: if we couldn't sync our top sales CRM choice with our top client support CRM choice, would we have chosen them after all? Quite possibly not. Nimble and Capsule can, in fact, thank PieSync for clinching the deal.

    Positive

    It "just works". No single CRM seems to be effective for the different ends of the business that need one, and the cost of platforms that have multiple kinds of front end so they can claim to do it all is prohibitive. So synchronising the underlying contacts between multiple specialised platforms is an important requirement. Manually implementing and maintaining APIs between multiple platforms ourselves is a complete no-no, so this is perfect to keep our multiple CRMs (plus Google Contacts, so I know who's calling by caller ID alone) properly synchronised.

    Negative

    I accidentally added a feature from outside my plan during the trial period - custom field synchronising - which halted the sync when the trial ended. But customer services fixed it same day!

    Read More...
  • Reviewer Name: Stephen D.
    Position: Technical Specialist
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    What a great tool

    Date: Jan 20 2020
    Summary

    I've been able to go through and set up customized syncs on the go and get this working for different workloads within the two systems. this is now used for automated workflows that have helped to speed up processes. we were using a bespoke tool for this which was a lot more money and less functionality and easy to make changes, this software fitted what we needed and worked.

    Positive

    How easy it is to customise and tailor syncs that are currently in place. the pricing is hugely competitive as standardly this is done by bespoke programming.

    Negative

    the amount of entities you are able to sync, having multiple entities from one system which syncs to our other tools would be perfect. example sync invoices to our account team currently this only syncs contacts and accounts.

    Read More...
  • Reviewer Name: Rui M.
    Position: Real Estate Agent
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excelent Tool

    Date: Apr 12 2020
    Summary

    In general my experience turns out to be very good, were it not for the high price to have all its features, and I think it would be even better. TOP

    Positive

    Fantastic tool that allows me to keep all my data up to date on the different platforms I use easily.

    Negative

    The price to pay to have all your potential available is very high. You should review those values.

    Read More...
  • Reviewer Name: Paul C.
    Position: Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome app that just delivers

    Updated: Jun 08 2020
    Summary

    Really enjoyed the fact it's easy to use and just works. It's straightforward and delivers what is needed.

    Positive

    Simple and easy to use, setup in next to no time. The layout makes it easy to use and follow what is happening.

    Negative

    There was not anything I found annoying, but I can see some getting into issues when trying to set up sync rules, an interactive section here would solve this.

    Read More...
  • Reviewer Name: Mandy V.
    Position: Director of Marketing
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User friendly and simple to configure!

    Date: Jan 15 2020
    Summary

    I was nervous about integrating our CRM system with HubSpot. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I highly recommend this solution and am so happy we chose it!

    Positive

    I was nervous about integrating our CRM system with HubSpot. PieSync made it incredibly easy to set up all the sync integrations, even for me being a non-technical person. I like being able to see the statistics of everything. I love that everything syncs to our CRM system super quickly.

    Negative

    My only issue, and it's not huge, is that there are some fields that don't sync because of the type of field they are. I found a work around but it would be great if for example, a drop down in CRM could map to a drop down field in HubSpot. There is also a little button that sometimes pops on automatically when setting up an integration that will sync the other way around. That has gotten me in to some trouble a couple times but I have to just remember to turn it off. Would be nice if it didn't automatically turn on.

    Read More...
  • Reviewer Name: Phillip S.
    Position: Marketing
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Ultimate in 2-Way Syncing

    Date: Mar 23 2020
    Summary

    Overall, my experience has been positive. I've run into some issues recently with one of the platforms we keeping synced, but that's not the fault of PieSync. Great product for keeping data synced up. Just a few things they could fix to make the product even more streamlined (the team function, the login mechanism, quick support responses). Other than those things, it's a great product.

    Positive

    PieSync keeps data between platforms synced seamlessly. Setup is pretty easy as well as navigating throughout the platform.

    Negative

    Being added to a team by another user doesn't give you access to look at or work on their syncs, making the team function seem pretty pointless. The login using the verification code sent via email every time is annoying, should switch to a typical email/username and password login. Support can take quite a while sometimes. Have had same day responses which is nice, but have also waited 4-5 days for a response.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director, Business Development
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to implement, fairly easy to master

    Date: Feb 07 2020
    Summary

    Selection, implementation, and ongoing maintenance are wonderfully easy. Support is prompt to respond and thorough in addressing questions. Highly recommend as a sync between Hubspot and Outreach.

    Positive

    Setup was very simple and fast and the 2-week free trial made it a painless choice. The sync performance dashboard makes it very easy to spot any issues or holes in the sync, and the rules are easy to create and validate.

    Negative

    It would be nice to have more versatility around syncing different data fields, like drop-downs and check boxes, but the limitations are understandable.

    Read More...
  • Reviewer Name: Michael F.
    Position: Sales
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    PieSync and D365

    Date: Jul 05 2019
    Summary

    I am using Dynamics 365 and I wanted a 2-way sync between Outlook and D365. PieSync works perfectly - easy setup and it just plain works. I did not have any issues but along the way I did have some general questions about the service and features. The company responded within minutes (that's minutes, not hours not days)

    Positive

    Easy to configure - incredible support - the products works perfectly.

    Negative

    I have no cons to report about PieSync and the integration with Dynamics 365

    Read More...
  • Reviewer Name: Dan B.
    Position: General Manager
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    PieSync for all your syncing needs

    Date: Sep 10 2019
    Summary

    Great. So easy and quick to use. Seemless syncing between Vend and Mailchimp.

    Positive

    Ease of use. Easy setup and minimal maintenance required.

    Negative

    A little pricey for my needs but it provides an invaluable service so happy to pay.

    Read More...
  • Reviewer Name: Josh C.
    Position: Director of Operations
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Syncing Done Right

    Date: Aug 29 2019
    Summary

    We were able to customize the sync to our liking, cutting out several extra steps that we had to complete in our previous system. This saved our team about 30 minutes per person per day. It's amazing!

    Positive

    First and foremost, it's SUPER simple to set up syncs. Whereas our previous syncing solution took a couple of hours to get up and running, PieSync took about 5 minutes.

    Negative

    My only gripe is that I get logged out of the system relatively regularly. For someone who LOVES watching the real time report of syncs, this can get a little annoying (but just a little).

    Read More...
  • Reviewer Name: Joel D.
    Position: Realtor
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Piesync does what it says

    Date: Sep 18 2019
    Summary

    it helps us get new lead information into our CRM and our dialer automatically.

    Positive

    Does a great job of keeping contacts synchronized between our different systems such as Facebook Lead Forms, Mojo Dialer, and our CRM.

    Negative

    support is only available via email, but is very responsive.

    Read More...
  • Reviewer Name: James B.
    Position: Marketing
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great product

    Date: Jul 10 2019
    Summary

    Great experience. I would recommend this product to anyone looking to automate better.

    Positive

    Very easy to use and support was great and help me through the process.

    Negative

    Nothing it has been a great experience so far. Give it a try.

    Read More...
  • Reviewer Name: Alessandro C.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Sync it all

    Date: Oct 24 2019
    Summary

    Was easy to implement and use. Has been running smoothly since I implemented in our organization.

    Positive

    Very easy to use a couple of clicks and your syncing,

    Negative

    Couldn’t find anything that I didn’t like pretty much well done.

    Read More...
  • Reviewer Name: Kevin C.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    As Expected

    Date: Apr 27 2019
    Summary

    Delivers on value propositions. Pricing fits with service.

    Positive

    Easy peasy. - Set and forget - a few minutes to set up your rules and then it's done. Great support.

    Negative

    Would be nice to sync i real time vs waiting every 5 minutes.

    Read More...
  • Reviewer Name: Paul B.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great and Easy Service

    Date: Oct 23 2019
    Summary

    Great and easy experience with rarely any difficulties.

    Positive

    PieSync has been a great asset to our business by providing a simple and easy way to sync contacts to our most used platforms.

    Negative

    Our one difficulty with this service was figuring out which plan to go with and PieSync was helpful in the process.

    Read More...
  • Reviewer Name: Scott B.
    Position: President/Attorney
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    How Did I Ever Live Without This?

    Date: Jul 19 2019
    Summary

    I would recommend this product for anyone syncing contacts between different services.

    Positive

    Finally a reliable sync solution between my CRM and Google Contacts. Gone are the days of worrying about whether I have the most up-to-date contacts.

    Negative

    None that I have discovered so far. I've been using the product 60+ days and it works as advertised.

    Read More...
  • Reviewer Name: Marco D.
    Position: CEO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    helpful tool to sync contacts across multiple cloud services

    Date: Jul 02 2019
    Summary

    Overall it is a perfect solution if you have a database on a service and want to replicate it, synchronizing it in a unique or one-to-one manner on another service.

    Positive

    Piesync is great for synchronizing two cloud services. You can also customize the parameters based on which to synchronize the database and perform simple automations.

    Negative

    it's a bit expensive for large databases.Having lots of contacts does not always mean having a lot of money.

    Read More...
  • Reviewer Name: Jacob L.
    Position: CEO / Founder
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Bad - A integration bro

    Date: May 27 2019
    Summary

    Great! Highly recommended. There is not a single product out there that can compete with what piesync does for us.

    Positive

    Real automation and integration with all of our apps to push data the way we need to, and manage it's tagging and categorization/segmentation. Phenomenal customer support.

    Negative

    Overall price can be a little hard to swallow at first, but it's honestly worth it.

    Read More...
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