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What is HubSpot Sales Hub?

HubSpot's sales platform alerts you when a prospect engages with your emails, enabling you to monitor every interaction and consolidate all your activities in a single dashboard. You can begin with a free trial and scale up as your needs evolve. The sales tools provided by HubSpot streamline your workflow throughout the sales funnel, allowing you to set up personalized reminders and automated follow-up emails that are sent at optimal times. Additionally, you can create email templates for repetitive messages, analyze their effectiveness, and share the best-performing templates with your team to enhance collaboration. Notifications will inform you as soon as leads open an email, click on links, or access attachments, empowering you to promptly engage with the most promising prospects. You also have the option to interact with potential clients through live chat on your website, which helps avoid unnecessary email exchanges and missed phone calls. By sharing a link, leads can select a mutually convenient time for meetings. Furthermore, the platform automates the tedious task of manual entry by logging each lead's contact details, their email interactions, and more, allowing for efficient lead management and automated processes like lead rotation. This comprehensive approach ensures that you stay organized and responsive, ultimately leading to enhanced productivity and sales success.

Pricing

Price Starts At:
$50 per user per month
Free Version:
Free Version available.

Screenshots and Video

Company Facts

Company Name:
HubSpot
Date Founded:
2006
Company Location:
United States
Company Website:
www.hubspot.com/products/sales
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

HubSpot Sales Hub Categories and Features

Sales Tracking Software

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Sales Performance Management Software

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Intelligence Software

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Sales Force Automation Software

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Engagement Software

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Analytics Software

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Email Tracking Software

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Conversation Intelligence Software

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

More HubSpot Sales Hub Categories

HubSpot Sales Hub Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Robust platform for lead management

    Date: Mar 02 2025
    Summary

    Since we started using HubSpot Sales Hub our sales have significantly increased and my team has become more productive due to its solid reporting on the overall sales funnel. Overall, highly recommend HubSpot Sales Hub.

    Positive

    -HubSpot Sales Hub is a robust platform that helps us to track and approach leads systematically.
    -Easy to use, with a little training team can onboard.
    -Allows to automate the sales processes.
    -Also, you can build a pipeline from scratch.
    -The user interface is visually appealing.

    Negative

    The plan pricing is on the higher side. No other cons.

    Read More...
  • Reviewer Name: Jeanette M.
    Position: Director of Operations
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It is a complete CRM for everything related to sales.

    Date: Jan 03 2023
    Summary

    This platform has been of great help since I have achieved good account management, achieving greater sales of my company's services. It is very practical because it has multiple tools that mean that I do not have to go from one platform or another to be able to manage all my sales, only in certain cases such as WhatsApp that I would like to have a good integration to maintain better communication with my clients.

    I have been able to spot the numerous sales opportunities and also obtain leads that help me scale my company to the next level. It has been a great experience in sales using HubSpot since I found it very complete for everything that has to do with sales development and direct contact with customers, being able to keep track of everything without something going wrong.

    HubSpot has allowed me to have potential clients since I have been able to provide personalized attention to each one of them, I have been able to take note as more clients arrive to be able to know what they are always looking for and thus focus more on the interests of clients to generate more sales within my company. In addition, it has been useful for me to be able to use the tones that I have within this platform and use them within a call, this has been useful to me on many occasions when I propose ideas to clients and they are very satisfied with the results and proposals obtained, making them my company reaches more people by having good recommendations through my clients.

    Positive

    It has better control over the sales of this platform since it automates the records of income without having to make manual entries, it is enough to integrate the different means of payment to keep track without having to manually record who has paid and how much you get entering my company in every certain period of time. With this I was able to mark a point of before and after within my company since good results have been seen when it comes to managing income automatically.

    Virtually anyone can start this platform without any problem, it is very customizable and easy to use. In addition to the fact that it does not stop there, if people want to deepen its use, it is possible since more features can be added depending on the plan that is chosen to be able to use this sales management platform. So I can say that it is very scalable when it comes to adding new features that allow you to improve the sales flow of your company.

    You can easily organize contacts and add any important data, as well as follow up on that contact to generate a more personalized sale when you need some help. It does not matter if the client is a person or a company, all possible details can be added, they can even be tagged to be able to schedule it in groups in the case of similar clients, this with the aim of having a better workflow.

    It is possible to integrate the marketing team with sales, it is very excellent to be able to do this since I can unify different departments within a platform which can share information such as contacts and reports. So it is very useful to have the management of sales and marketing data in one space making everything easier and leading to better sales. In addition, thanks to the fact that I can share the reports, I have been able to observe the impact of my marketing in relation to the sales that have achieved that impact that it has caused.

    Negative

    It is difficult to configure customer payments when they are going to pay in different deposits, for me it would not be a problem if customers have different payment methods, so this platform should allow you to add different payment records into one. This would save me time in being able to automate everything within this platform without having to do everything manually and having the billing details elsewhere where the different payment methods that a client has used are clearly visible.

    The email integration does not do it well at all, even with Gmail when you want to keep track of customer conversations, this is annoying because sometimes the conversations do not synchronize well, it is as if the client sent me different emails , however, in Gmail it comes out as if it were a thread of a conversation. You can get around this problem by adding a plugin for HubSpot, but it's a bit risky because it's not safe for an extension to read email messages when it comes to maintaining customer privacy.

    The function of being able to add the call record when a customer returns the call is missing, this would be recorded in order to have better control in terms of customer service, since if any of my sales team calls a customer and the conversation continues on a call that the customer made this will not be recorded and it will be seen as the staff never continued the call with the customer as the call made by the customer cannot be recorded anywhere.

    I hope that in the near future WhatsApp can be integrated without any problem, just as it happens in Gmail, this would make it easier to have better control in conversations with customers and also to know who served a certain customer by having a system in which Record each chat sent by the different agents that are registered within the company account, thus improving response time performance and also seeing how each company staff responds when it comes to sales.

    Read More...
  • Reviewer Name: Chet N.
    Position: CEO
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works but is too simple

    Date: Apr 25 2020
    Summary

    Overall it's a good option for someone not needing many advanced features as they do have some limitations.

    Positive

    Super simple CRM and is affordable for most small companies that want an all in one option to connect with other software.

    Negative

    It's almost too simple where it misses out on advanced features.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer relations and Marketing Specialist
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    For Boosting Sales, Hubspot Sales Hub is the best

    Updated: Nov 06 2020
    Summary

    We loved its ability to manage our sales CRM. The pipeline can also be managed. I liked its lead manager. Everyone in my sales team extensively using this platform. Best in category Sales CRM.

    Positive

    I would say, Hubspot SalesHub is made for boosting up the sales and gathering leads. It helps you to intelligently approach leads. As we checked in reports our sales and leads are increased from the first most of adding this in our business. Its real-time tracks every leads from email and other marketing.

    Negative

    Never any serious problem ever encountered. Good CRM.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: IT Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Powerful and effective sales CRM

    Date: Oct 22 2020
    Summary

    HubSpot sales Hub helped us to automate the sales processes. It is an easy-to-use platform. One thing I liked most about this platform is that it integrates with robust Hubspot CRM to improve customer relations and close deals faster.

    Positive

    It integrates with Hubspot CRM, which makes it more robust for sales processes. It has the best reporting capability. It gets connected with emails to track activity and capture leads for better conversions. You can also automate the sales processes, which saves lots of time.

    Negative

    Its "account-based marketing" is not really effective.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business Development & Marketing Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    BEST SALES CRM

    Date: Oct 25 2020
    Summary

    Overall, Hubspot Sales Hub creates a dynamic marketing funnel to drive sales. It controls our sales and marketing. By far we got a very positive response and a great experience using this solution.

    Positive

    This software helps to turn lead into your customers. Hubspot is a highly scalable sales CRM that controls all of the sales and marketing structure. Setting up this solution is not very complex. The user reports and behavior helped us to reach the right user at right time.

    Negative

    Customer contact information and direct call need improvement.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Analyst
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Tool to boost your sale

    Date: Aug 19 2020
    Summary

    The tools offered under Sales Hub creates a very big positive difference in the quality of service as well achieving higher conversion. The predictive lead scoring is a feature which score every lead based on the parameters set, higher the score the greater is a chance of conversion based on this score, teams can easily select the lead and start working on that. The email tracking part is very helpful as it notifies in the real time when any email is opened or any link is clicked. It provides us couple of extra chances to convert the lead. Overall it's a great tool which basically works on powerful analytics, sequencing the efforts.

    Positive

    Sales Hub is a sale oriented platform which offers multiple tools to boost the sale and get a higher conversion with greater control. Sales Hub offers email sequencing, email tracking and scheduling, predictive lead scoring. The Sales Hub can be easily integrated with Google mails and Outlook mails.

    Negative

    It is a great tool to have better control over the sales and ultimately achieving higher conversion. No cons.

    Read More...
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