What is Hyro?

Hyro stands out as the pioneering global adaptive communications platform that empowers businesses to leverage their most important channels, services, and platforms through seamless conversational AI and natural-language automation. This innovative solution enhances communication and optimizes processes across a variety of channels, including contact centers, chat interfaces, and SMS messaging, allowing enterprises to move past the limitations of traditional chatbots and voice assistants, which often struggle with intent-based interactions. With Hyro, companies can expect a transformative shift in their conversational technology, characterized by rapid deployment, low maintenance requirements, and scalability. As a result, Hyro not only streamlines operations but also conserves essential resources, ultimately leading to increased conversions and valuable insights that drive revenue growth. Embracing Hyro means stepping into a future where communication is fluid, adaptive, and far more effective.

Integrations

Offers API?:
Yes, Hyro provides an API

Screenshots and Video

Company Facts

Company Name:
Hyro
Company Location:
United States
Company Website:
www.hyro.ai/
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support

Product Details

Target Company Sizes
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Enterprise
Government
Supported Languages
English

Hyro Categories and Features

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Hyro Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Dr
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Conversational AI solution for enterprises

    Date: Jun 20 2021
    Summary

    Great platform to serve enterprises in verticals like Healthcare, and Real estate. It seems like it was built for enterprises as you get ready use cases and rarely need to create your own (which is pretty easy as well).
    What we liked most about the platform is the fact that when your website or app is being updated with new content you don't need to do anything, it just updates automatically.

    Positive

    * Best customer service + customer success
    * Uses a knowledge graph instead of the usual 'tree' structure so maintenance is almost zero
    * It seems like they always improve the product and listening to any customer concern very carefully.

    Negative

    * Still in its early stages so there's a lot of work to be done.

    Read More...
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