What is ICTBroadcast?

ICTBroadcast serves as a comprehensive unified communications platform designed specifically for call centers, telemarketers, contact centers, and ITSPs, enabling them to deliver hosted services with multi-tenant and white-label capabilities. This software encompasses an autodialer, predictive dialer, and power dialer, featuring tools such as inbound IVR, IVR Studio, press 1 campaigns, and a full call center suite, while also including capabilities for AMD, HLR, DNC, surveys, appointments, and WEBRTC. Additionally, it supports various communication channels, including Voice, SMS, Email, and Fax broadcasting, making it an ideal choice for small business owners, entrepreneurs, and service providers alike. By allowing service providers to offer a diverse array of telemarketing and contact center services, ICTBroadcast can efficiently scale to manage thousands of simultaneous calls, fitting seamlessly into most voice broadcasting and call center operations with optimal communication management. Moreover, ICT Innovations stands out as an open-source solution provider dedicated to delivering inventive business solutions for Internet Telephony Service Providers, helping them discover novel revenue generation methods through innovative service offerings. This focus on creativity ensures that ICT Innovations remains at the forefront of technological advancements in the telecommunications industry.

Pricing

Price Starts At:
$0.00/one-time
Price Overview:
ICTBroadcast Enterprise Edition 50 channels / calls are being offered absolutely free . Great offer!
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, ICTBroadcast provides an API
All ICTBroadcast Integrations
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Screenshots and Video

Play Video IVR Studio autodialer software unified communications software live campaign monitoring Autodialer software design of predictive dialer software graphical reporting dialer software

Company Facts

Company Name:
ICT Innovations
Date Founded:
2006
Company Location:
Pakistan
Company Website:
www.ictbroadcast.com
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Product Details

Deployment
SaaS
Linux
On-Prem
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ICTBroadcast Categories and Features

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

More ICTBroadcast Categories

ICTBroadcast Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Developer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good Software ICTBroadcast

    Date: Feb 29 2024
    Summary

    As a long-time user of ICTBroadcast, I can confidently say that it has transformed the way we handle communication at our organization. The IVR studio in ICTBroadcast is a game-changer for us. We've been able to create highly customized interactive voice response systems that enhance the caller experience and streamline call routing. The flexibility of the IVR studio allows us to adapt quickly to changing needs and preferences.

    Positive

    As a long-time user of ICTBroadcast, I can confidently say that it has transformed the way we handle communication at our organization. The IVR studio in ICTBroadcast is a game-changer for us. We've been able to create highly customized interactive voice response systems that enhance the caller experience and streamline call routing. The flexibility of the IVR studio allows us to adapt quickly to changing needs and preferences.

    Negative

    There are no significant problems with ICTBroadcast. As a user of ICTBroadcast, I find this software to be exceptionally reliable and efficient. It consistently delivers excellent performance and effectively addresses all my business-related concerns.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing Experience

    Date: Sep 12 2022
    Summary

    It helped me to design a custom IVR with ease. ICTBroadcast is a professional, mature, and feature-rich product for telemarketing and contact center operations.

    Positive

    I purchased 500 channels ICTBroadcast license a few years ago, and I found it feature-rich and user-friendly, especially since its IVR Designer has unique features not available anywhere.

    Negative

    There is no cons of this product, I'm in love with this product.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User Friendly and Easy to Use

    Date: Oct 18 2022
    Summary

    A few years back, I bought an ICTBroadcast subscription for 500 channels. I found it to be feature-rich and user-friendly, especially considering that its IVR Designer includes exclusive capabilities that aren't found anywhere else. It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations.

    Positive

    It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations.

    Negative

    I don't face any kind of disadvantage with ICTBroadcast.

    Read More...
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