What is ICTCRM?

ICTCRM is a modern, comprehensive communications and integrated Customer Relationship Management (CRM) system tailored to assist a variety of businesses. This adaptable software is multitenant and readily available for immediate use, offering a white label customization option that is especially advantageous for internet service providers, carriers, and telecommunications companies. Its multifaceted design enables organizations to handle customer engagements effectively while optimizing processes across multiple industries. Furthermore, ICTCRM's user-friendly interface and robust features ensure that businesses can enhance their customer service and operational efficiency simultaneously.

Pricing

Price Starts At:
$199
Free Trial Offered?:
Yes

Integrations

All ICTCRM Integrations
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Screenshots and Video

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Company Facts

Company Name:
ICTVision
Date Founded:
2006
Company Location:
Australia
Company Website:
www.ictcrm.com

Product Details

Deployment
SaaS
Linux
On-Prem
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ICTCRM Categories and Features

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ICTCRM Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: IT Software test and Develope
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ICTCRM Efficient Software, Easily Managed

    Date: Mar 09 2024
    Summary

    This modern platform seamlessly integrates communication tools such as voice calls and text messaging, allowing us to conduct real-time surveys, send crucial notifications, and innovate in customer engagement.

    Positive

    With ICTCRM, our business operations have undergone a remarkable transformation.

    Negative

    No major issues with ICTCRM; it's streamlined my business operations effectively.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: IT Software Developer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ICTCRM Review

    Updated: Mar 14 2024
    Summary

    Utilizing ICTCRM has revolutionized our business operations. It's an advanced, cohesive communications-integrated CRM platform that has completely reshaped how we interact with our customers and streamline our workflows. Through its smooth incorporation of communication technologies such as voice calls and text messaging, we can carry out instantaneous surveys, dispatch crucial notifications, and interact with our customers in unprecedented ways.

    Positive

    Utilizing ICTCRM has revolutionized our business operations. It's an advanced, cohesive communications-integrated CRM platform that has completely reshaped how we interact with our customers and streamline our workflows. Through its smooth incorporation of communication technologies such as voice calls and text messaging, we can carry out instantaneous surveys, dispatch crucial notifications, and interact with our customers in unprecedented ways.

    Negative

    I haven't faced any significant challenges with ICTCRM!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Developer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unleash the potential of ICTCRM for enhanced management.

    Date: Mar 11 2024
    Summary

    Utilizing the ICTCRM software has sparked a significant transformation in our business operations. This state-of-the-art platform seamlessly integrates communication tools like voice calls and text messaging, empowering us to conduct real-time surveys, send vital notifications, and engage with customers creatively. Consequently, I consider this software, ICTCRM, incredibly advantageous for my swiftly evolving business due to its strong routing system and numerous other features that enhance workflow efficiency.

    Positive

    Employing the ICTCRM software has led to a remarkable metamorphosis in our business operations. This cutting-edge platform seamlessly amalgamates communication tools such as voice calls and text messaging, empowering us to carry out real-time surveys, dispatch crucial notifications, and interact with customers in inventive manners. Hence, I find this software, ICTCRM, exceptionally beneficial for my rapidly evolving business due to its robust routing system and myriad other features that facilitate smooth workflow.

    Negative

    The incorporation of ICTCRM has greatly improved our business operations, facilitating smooth communication and inventive customer engagement via real-time surveys and notifications. Consequently, there are no major concerns, and I feel confident in our security measures.

    Read More...
  • Reviewer Name: Amir A.
    Position: Developer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ICTCRM Streamlining management effortlessly.

    Date: Mar 15 2024
    Summary

    With ICTCRM, our business has transformed significantly. It seamlessly integrates communication tools, enabling real-time surveys, notifications, and customer engagement.

    Positive

    With ICTCRM, our business has transformed significantly. It seamlessly integrates communication tools, enabling real-time surveys, notifications, and customer engagement.

    Negative

    No major issues with ICTCRM; work is easy and satisfying.

    Read More...
  • Reviewer Name: Shzad S.
    Position: Development
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Software ICTCRM

    Updated: Apr 08 2024
    Summary

    Leveraging the ICTCRM system has sparked a profound evolution in our business operations. This cutting-edge platform seamlessly merges communication channels such as voice calls and text messaging, empowering us to conduct live surveys, dispatch critical notifications, and interact with customers through inventive approaches.

    Positive

    Leveraging the ICTCRM system has sparked a profound evolution in our business operations. This cutting-edge platform seamlessly merges communication channels such as voice calls and text messaging, empowering us to conduct live surveys, dispatch critical notifications, and interact with customers through inventive approaches.

    Negative

    There are few issues to note with ICTCRM. My team consistently exceeds expectations, ensuring seamless and efficient operation of all features.

    Read More...
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