ISILOG GROUP Reviews

Discover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes. - Handle multiple communication channels through a single interface. - Access to tickets is controlled based on roles. - Automatic ticket creation and acknowledgment via email integration. - Comprehensive reporting tools paired with interactive dashboards. - A customer portal tailored to specific roles. - Easy-to-implement business rules and workflows to facilitate automation. - APIs available for seamless integration with external software. We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.

Elevate your service management experience with BlueFolder, the comprehensive solution crafted specifically for field service providers, maintenance teams, and support organizations. Improve your workflows, enhance customer satisfaction, and increase operational efficiency with our extensive range of features designed for seamless integration. Easily oversee work orders through our user-friendly interface, ensuring that no detail goes unnoticed. Utilize our intelligent dispatch and scheduling tools to effectively allocate resources, reducing downtime while boosting productivity. Strengthen customer relationships with our CRM capabilities, which allow you to monitor interactions and service history for a tailored customer experience. Stay connected and productive with our mobile app, which facilitates real-time collaboration, work order updates, and direct client communication from any location. Manage your assets, equipment, and contracts with ease, while simplifying financial operations through our billing and invoicing features that help you create precise invoices and streamline payment processes to enhance your cash flow. Acquire meaningful insights into your business operations through customizable reports and analytics, empowering you to make data-driven decisions and pinpoint areas that require improvement. Additionally, BlueFolder integrates smoothly with other essential tools, ensuring that your service management ecosystem is cohesive and efficient. With BlueFolder, you can transform your service management approach and unlock new levels of operational success.

Innovative technological solutions designed to enhance facility management efficiency, reduce costs, and foster energy conservation are paving the way for the development of intelligent buildings and modern workplaces. These solutions feature a cohesive digital platform that combines IoT, Integrated Workplace Management Systems (IWMS), and advanced analytical tools. They include workplace experience analytics and management software, systems for reserving workspaces, and software dedicated to building maintenance. Additionally, AI-driven energy management ensures optimal energy use, while IWMS streamlines facility management processes according to established industry standards. Users can access real-time dashboards filled with valuable information, and the setup process is quick and user-friendly. Regular software updates are implemented every two months to enhance functionality, and all sensor devices are verified for reliability. Furthermore, accessible REST APIs facilitate smooth integration with third-party software applications, ensuring a comprehensive solution for modern facility management challenges. As a result, organizations can expect improved operational efficiency and a better overall workplace environment.