What is Identifix?

Identifix, developed by industry professionals, offers an extensive database of over 3.5 million actual automotive repairs, aiding technicians in swiftly identifying the appropriate solutions for various vehicles, while also linking each repair to OEM Service Manuals, wiring diagrams, and labor guides. This powerful tool supports users by streamlining access to repair information, minimizing the time spent diagnosing mechanical issues, particularly for handicap-modified vehicles, and enhancing overall profitability by lowering labor expenses and improving cash flow from day one. Similarly, Direct-Hit, also crafted by technicians, provides a vast resource of real-world repair solutions, enabling users to efficiently search through more than 3 million automotive repairs, and includes shortcut testing procedures validated by numerous shops and technicians, ensuring reliable and effective outcomes. Both platforms are designed to empower automotive professionals by delivering comprehensive support and resources essential for successful vehicle repairs.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Solera, Inc
Date Founded:
2005
Company Location:
United States
Company Website:
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Product Details

Training Options
Documentation Hub
Webinars
On-Site Training

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Identifix Categories and Features

Auto Repair Software

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Auto Dealer Software

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Identifix Customer Reviews

Write a Review
  • Reviewer Name: Tony B.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not very good!

    Date: Feb 08 2022
    Summary

    You can find better, fast, more accurate, info by simply doing a search online. After over two years, I just couldn't take their promises of getting better, and there was zero improvement.

    Positive

    The quote layout looks nice. There isn't a hundred characters worth of good things to say about this company.

    Negative

    Almost never has the vehicle you are looking for.
    Have to wait days for the information that is requested.
    Very poor details.
    No invoicing.
    Does not work with any dealerships or other Automotive supply shops with their parts pricing. Never could find one it did work with. Way over priced. Very slow, login errors. And so many more issues.

    Read More...
  • Reviewer Name: Rod V.
    Position: Diagnostic tech/consultant/educator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent

    Date: Feb 11 2022
    Summary

    Great experience, it gives you what to test first which cuts down diagnostic time. and it gives great wiring diagrams and factory info.

    Some people try to use the information as a magic bullet to solve a diagnostic problem because they lack knowledge and real-world experience.

    Identifix is not meant to be a crystal ball, just another tool to get the job done.

    Positive

    I like almost everything about Identifix. In my observation the people that do not like it never took the time to learn how to use it.

    Negative

    The only thing I wish is that it would cost 50% less per month.

    Read More...
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