What is ImaginePay?

Our efficient system facilitates quick medical payments as long as there is internet connectivity. Designed specifically for transactions made at the time of service, ImaginePay™ streamlines the payment process, offering ease and convenience for both healthcare providers and patients. Patients can clear their medical bills in five simple steps: first, they input basic information to retrieve their provider balance; next, they choose how much they want to pay; then, they select a payment method; after that, they enter their billing address; and finally, they verify the payment details before confirming. It really is that simple! ImaginePay™ adheres to HIPAA and PCI regulations, guaranteeing that the sensitive personal and financial information of patients remains protected. With ImaginePay, you can conveniently make payments to your healthcare providers from any location you prefer. Paying your medical bills has never been this straightforward! To complete any transaction, just have your provider ID from the statement, along with your personal details and preferred payment method. Furthermore, the platform's intuitive design significantly enhances the user experience, ensuring it is accessible and easy to use for everyone, regardless of their tech-savviness. This innovative approach not only saves time but also reduces the stress often associated with managing medical payments.

Integrations

All ImaginePay Integrations
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Screenshots and Video

ImaginePay Screenshot 1
ImaginePay Screenshot 1

Company Facts

Company Name:
ImaginePay
Date Founded:
2000
Company Location:
United States
Company Website:
imaginepay.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ImaginePay Categories and Features

Patient Portal Software

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

ImaginePay Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Tech
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Credit Card fraud

    Date: Apr 23 2024
    Summary

    Difficult. Foreign (out of US) so insecure. Call sounded like it was in a home with others. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.

    Positive

    Nothing. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.

    Negative

    Set up auto pay with them and immediately after having given them CC information, we had fraudulent charges next day. No other verbal use of CC was given in past.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Customer
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    ANSWER PHONE WHEN SOMEONE CALLS IN TO PAY THEIR BILL

    Date: Mar 14 2023
    Summary

    ImaginePay has decided Customer Service is NO LONGER part of the "service". MEDICAL BILLING NEEDS TO ANSWER THE PHONE!

    Positive

    Nothing. Frustrating. No Customer Service

    Negative

    1) Get a voice message when you call in to just "PAY" your bill -
    MY TIME IS AS VALUABLE AS THEIRS OR MORE SO. Just answer the phone and take the payment.
    2) Wants you to leave detailed messages rather than answering the phone to TALK to the customer and service them quickly!
    3) CHARGE 3% if you use a credit card to pay your provider bill

    Read More...
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