What is InSync Healthcare Solutions?
InSync Healthcare Solutions offers an EHR/PM platform that empowers healthcare providers to deliver high-quality care while adhering to necessary regulations. This certified ambulatory EHR/PM solution, recognized by ONC-ATCB and CCHIT, caters to both single practitioners and extensive multi-specialty clinics. Users can opt for either a one-time licensing fee or a subscription-based, web-accessible model.
The integration of EHR and PM within InSync creates a cohesive medical office system that eradicates duplicate records and enhances workflow efficiency across the practice.
Additionally, InSync's adaptable system features include customizable scheduling calendars and e-prescribing, ensuring that it can be tailored to fit the unique needs of any practice. With a user-friendly interface, the platform allows for the creation of personalized fields and layouts, further enhancing usability and functionality for healthcare professionals. This flexibility in customization aids practices in optimizing their operations and improving patient care delivery.
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Product Details
InSync Healthcare Solutions Categories and Features
e-Prescribing Software
Telemedicine Software
Mental Health Software
Medical Transcription Software
Medical Practice Management Software
Electronic Medical Records (EMR) Software
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InSync Healthcare Solutions Customer Reviews
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Buyer Beware! Many other better options from which to choose!
Date: Dec 18 2019SummaryFrequent glitches, sessions frequently timeout, documentation by clinicians repeatedly lost, cost. Too many icons, most of which I was informed could be modified or removed. Repairs/fixes requested by my team often result in "enhancement requests" that can be as far as 6-9 months out. Other requests that ARE addressed appear to "undo" repairs that have actually been performed. Too many clicks to navigate; the simplest tasks take far too long, impacting clinician productivity.
PositiveThis product appears to be designed primarily for larger primary care practices. We are a pediatric rehabilitation practice, providing OT, PT and SLP. It has many bells and whistles which you cannot "turn off". Software is very rigid and not intuitive; has a mind of it's own and does not allow for customizations of any kind suitable for our practice. Customer service is mostly prompt but majority of support comes from India; representatives often do not have mastery of the English language. There has been a clear lack of understanding of the needs of our practice since day one, heightening our frustration and lengthening the overall support process. It has been a cycle of poor communication with inSync; appears that the left hand does not know what the right is doing and vice versa. Owner has gotten directly involved via weekly phone calls but progress continues to move along at a snail's pace. This product has cost our company revenue and significantly damaged our morale. Do not waste your time or money.
NegativeCloud-based so you can apparently document from anywhere. When not being booted off the system, it was a plus.
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