What is Issabel?

This platform provides a streamlined solution for managing diverse business communication channels by unifying VoIP telephone services with email, CRM systems, faxing, videoconferencing, and features for recording and reporting, among others. Support services are readily accessible to resolve issues or configure systems remotely, facilitating assistance from anywhere in the world for both routine setups and project deployment evaluations. The program is designed to equip users with the necessary skills to proficiently utilize Issabel through a structured learning process. Typically, participants include professionals experienced in Linux systems and the integration of VoIP solutions. The technology employed incorporates high-quality equipment and hardware to significantly enhance customer interactions. By utilizing highly available and certified hardware, organizations can attain superior operational reliability. This initiative encompasses a series of well-structured evaluations and procedures intended to test and verify that the approved hardware is compatible and integrates smoothly with the overall system. Additionally, this comprehensive approach ensures that users can fully leverage their communication tools to optimize their business operations. Ultimately, this level of support and training empowers users to elevate their productivity and efficiency in the digital communication landscape.

Integrations

No integrations listed.

Screenshots and Video

Issabel Screenshot 1

Company Facts

Company Name:
Issabel
Date Founded:
2016
Company Location:
Mexico
Company Website:
www.issabel.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Issabel Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics