Ivanti Neurons Integrations

VIRIMA is a cloud-based software platform that offers automated solutions for IT Asset Management, IT Service Management (ITSM), and IT Operations Management (ITOM). Its user-friendly interface and cost-effective deployment make it accessible for various organizations. By utilizing advanced infrastructure discovery and visualization features, VIRIMA connects business processes with the technology and services that support them. The unique automation features of the VIRIMA CMDB empower IT companies, regardless of their size, by enhancing their insight, control, and overall value. As a result, these organizations can effectively navigate the complexities and challenges posed by today’s ever-evolving and distributed IT environments. This comprehensive approach not only streamlines operations but also strengthens security measures across the IT landscape.

NorthStar empowers organizations to seamlessly integrate threat intelligence and business insights, facilitating a risk-oriented strategy for their vulnerability management initiatives. The platform streamlines the gathering, standardization, unification, and analysis of data related to threats, assets, software, and vulnerabilities. By utilizing a clear scoring system, NorthStar eliminates the cumbersome and manual task of determining the priority for addressing vulnerabilities, thus enhancing overall efficiency. This innovative approach not only saves time but also ensures that resources are allocated effectively to mitigate risks.

Quickwork serves as a versatile platform for businesses to design both straightforward and intricate workflows with ease. It enables organizations to develop and publish secure APIs while facilitating seamless conversational exchanges among employees, customers, and partners, thereby enhancing the overall user experience. As a comprehensive solution, Quickwork equips users with the necessary tools and services to construct robust and scalable integrations. The platform includes features like serverless APIs and interactive conversational experiences. Users can simply drag and drop applications to forge impactful integrations, eliminating the need for any coding expertise. With access to thousands of applications spanning business, consumer needs, analytics, messaging, and IoT, Quickwork empowers extensive customization. Its API Management feature allows for the effortless conversion of any workflow into a REST API with just one click. Furthermore, the serverless infrastructure ensures that your APIs can be scaled both elastically and securely. Additionally, Quickwork facilitates the creation and management of real-time messaging and conversational workflows that engage multiple channels, integrating human agents, IoT devices, and chatbots to provide comprehensive solutions. This holistic approach not only simplifies operations but also fosters enhanced connectivity and efficiency across various business functions.

The Uni5 platform revolutionizes traditional vulnerability management by evolving it into a holistic threat exposure management strategy that identifies potential cyber risks to your organization, fortifies the most susceptible controls, and prioritizes addressing critical vulnerabilities to reduce overall risk levels. To effectively combat cyber threats and remain one step ahead of malicious actors, organizations need a deep comprehension of their operational landscape along with insights into the mindset of attackers. The HiveUni5 platform provides extensive asset visibility, actionable intelligence regarding threats and vulnerabilities, assessments of security controls, patch management solutions, and promotes collaboration across various functions within the organization. This platform enables businesses to complete the risk management cycle through the automatic generation of strategic, operational, and tactical reports. Furthermore, HivePro Uni5 effortlessly connects with over 27 reputable tools in asset management, IT service management, vulnerability scanning, and patch management, allowing organizations to optimize their existing investments while bolstering their security defenses. By harnessing these advanced features, enterprises can develop a robust defense mechanism that adapts to the continuously changing landscape of cyber threats and fosters a culture of proactive security awareness. Ultimately, this approach not only protects critical assets but also fortifies overall business resilience in the face of potential cyber challenges.

Bright Pattern stands out as the most straightforward yet powerful AI-driven omnichannel call center software, designed specifically for innovative midsize and large enterprise companies. Uniquely, it is the only genuine omnichannel cloud platform that integrates AI technology. This software can be implemented swiftly by business users, eliminating the need for expensive professional services. It empowers organizations to provide a cohesive and personalized customer experience across various communication channels, such as voice, text, chat, and email. Furthermore, Bright Pattern equips companies with the ability to monitor and manage every interaction across these channels through its integrated AI omnichannel management system. Founded by seasoned professionals who were pioneers in contact center innovations, Bright Pattern continues to deliver an exceptional customer experience. By utilizing advanced cloud-first technologies, they are architecting solutions for the future. This commitment to innovation positions them as leaders in the evolving landscape of customer service.

AccuSpeechMobile provides a cutting-edge speech recognition system designed for mobile devices, compatible with over 40 languages. Specifically designed for diverse industry needs, it features sophisticated noise reduction technology that guarantees outstanding recognition accuracy, even in noisy environments. Thanks to its speaker-independent voice engine, any user can readily access the system without needing personal voice training or the management of unique voice profiles. The solution functions entirely on the device, negating the requirement for a voice server or middleware, and it integrates smoothly with existing backend systems like WMS, ERP, EAM, or CMMS without any alterations. Users can fully exploit its features without relying on a cloud or network connection for thorough data collection. Moreover, AccuSpeechMobile includes multi-modal capabilities, allowing users to hear spoken information while issuing commands through smart scanners concurrently. The option to view additional information on the device screen is always available, further enhancing the user experience with built-in speech-to-text and text-to-speech features. This seamless and intuitive interaction not only boosts efficiency but also significantly enhances productivity across various professional settings, making it an invaluable tool for modern workplaces.

Swiftly detect any unfamiliar or new devices that join your network using Ivanti Neurons for Discovery, which delivers accurate and actionable asset information in a matter of minutes. You can monitor which users and devices are connecting, the timing of these connections, and the software present on those endpoints. Experience real-time visibility through both active and passive scanning techniques, supplemented by integration with third-party connectors. Acquire valuable insights with a standardized inventory of both hardware and software, while data on software usage is effortlessly integrated into configuration and asset management systems, along with detailed service maps. As a certified inventory management partner of Google, Ivanti Neurons for Discovery enables the import and synchronization of Google OS devices from Google Workspace via the Google Chrome Enterprise connector, guaranteeing that customers maintain a holistic view of their assets, regardless of their unified endpoint management solutions. This feature not only boosts asset visibility but also simplifies the management process across diverse platforms, ultimately enhancing operational efficiency. By utilizing these advanced capabilities, businesses can make informed decisions and improve their overall IT strategies.

Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk productivity by seamlessly interfacing with various platforms such as ServiceNow, CXone, AWS Connect, and Genesys. It features capabilities like New Ticket Enrichment, which utilizes AI to predict ticket information and retrieve relevant knowledge, alongside Barista Live Translation that facilitates effective multilingual communication among agents. Agents can easily engage with BaristaGPT during their ticket or chat interactions, giving them swift assistance and automation options. Additionally, the solution includes Automatic Knowledge Generation, which creates new knowledge articles from resolved tickets, thereby improving future problem-solving capabilities. By lowering the mean time to resolution (MTTR), increasing first call resolution rates, and minimizing escalations, Barista Agent Co-Pilot greatly enhances agent efficiency while also simplifying the onboarding process for new employees. This innovative tool not only optimizes operational effectiveness but also equips agents with the resources they need to provide exceptional service experiences, ensuring a higher level of customer satisfaction. With its comprehensive features, Barista Agent Co-Pilot is set to redefine service desk operations for the better.

We address a wide array of threats by implementing automated security measures and risk management strategies for all types of Healthcare IoT devices, ranging from medical and IoMT devices to Enterprise IoT and OT systems. This comprehensive approach guarantees the protection of patient safety, the confidentiality of data, and the uninterrupted operation of healthcare facilities. Cynerio advocates for a proactive and preventive stance on cybersecurity, utilizing automated tools that facilitate risk reduction, threat mitigation, and attack prevention. Additionally, we provide detailed remediation strategies grounded in a zero trust framework, which integrates clinical context to swiftly enhance hospital security. The vulnerability of hospital networks to Healthcare IoT devices cannot be overstated, as insecure devices significantly broaden the cyber attack surface and threaten both patient safety and the seamless functioning of healthcare operations. By addressing these concerns, we help healthcare organizations maintain a robust security posture.