Pylon
Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises.
We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions.
Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns.
If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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ONLYOFFICE
ONLYOFFICE Docs serves as a robust and secure online office suite tailored for teams and companies of all dimensions. Users can create and modify documents, spreadsheets, presentations, fillable forms, and PDFs seamlessly. The platform allows for real-time collaboration among team members through two co-editing modes, along with features like version history and various other tools. By enabling your preferred AI assistant—such as ChatGPT, DeepSeek, Mistral, or Groq AI—you can generate new content, summarize information, translate text, and leverage additional functionalities while working on your office files.
Furthermore, ONLYOFFICE Docs can be integrated into your existing business platforms, including but not limited to Odoo, Alfresco, Confluence, Pipedrive, Nextcloud, Redmine, and SuiteCRM, through a wide array of integration applications (with over 40 options available).
Additionally, you can utilize Docs within the ONLYOFFICE DocSpace, a collaborative platform designed around document teamwork, which comes equipped with the entire online office suite. This allows users to create specific spaces for various projects, invite team members, set access permissions, and collaborate in a manner that suits their needs. With DocSpace, you can not only store, share, and co-edit office files but also engage with external parties, expanding the possibilities of collaboration beyond your immediate team.
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Hubs
Hubs is an innovative online collaboration platform that functions directly within your web browser. With a simple click, users can create tailored 3D environments to suit their needs. After establishing your space, inviting others is a breeze; just share a link, which means no installations or apps are necessary. Friends can gather in a virtual room to enjoy videos, interact with 3D objects, or simply relax together. This platform is perfect for engaging with friends, colleagues, and community members in immersive virtual settings. When you create a room on Hubs, you instantly access a secure meeting space that doesn’t require downloads or VR gear, providing a smooth user experience. You can choose an avatar to represent yourself, put on your headphones, and jump into the action right away. Hubs also enables seamless communication via voice and text chat among participants in your private area. It’s easy to share a variety of content, like photos, videos, PDFs, links, and 3D models, simply by dragging and dropping them into your virtual environment. Designed for anyone eager to connect remotely, Hubs serves as a remarkable tool for bringing communities together in a shared digital space. With its intuitive design and captivating features, Hubs not only transforms how we interact online but also fosters deeper connections among users. Thus, it stands out as a go-to solution for collaborative experiences in the digital age.
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StellarX
Create collaborative spaces and captivating simulations while exploring your environment in innovative ways, all without needing any coding skills. The essence of collaboration should always prioritize simplicity, transparency, and productivity. StellarX provides professionals across diverse industries with the chance to elevate their abilities through immersive, AI-driven experiences. With a straightforward design, you can quickly drag-and-drop, choose features, or set up functionalities with ease. Regardless of whether you are a beginner or a seasoned pro, the powerful drag-and-drop tools simplify the process of building immersive environments and unique experiences. You can opt to keep your projects confidential, invite selected collaborators, or make them accessible to the public. From the Base Camp portal, adjusting the settings for each project is a seamless task. Initiate your journey with pre-designed templates or construct your environments from scratch. Enrich your projects with our vast library of assets, or personalize your designs by uploading your own. Create interactive worlds, illustrate complex ideas, design engaging educational experiences, or build intricate multiplayer settings using our user-friendly visual scripting features. The range of possibilities is limitless, allowing you to effortlessly transform your visions into reality while fostering collaboration and creativity. With StellarX, your imagination knows no bounds.
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