InboxAlly
We collaborate closely with you to ensure that your email providers refrain from delivering spam to your inbox. Within just a few weeks, our clients have reported their open rates skyrocketing to more than double! Recipients who are highly engaged tend to open emails and actively scroll through the content as they read. This engagement should occur for nearly all opened emails, provided that the information is concise enough to fit within a single page. When a recipient retrieves an email from the spam folder, it indicates to the inbox provider that they believe an error has occurred. Furthermore, if someone shifts an email from the promotions tab to the primary inbox, it signals to the provider that their sorting method may not align with user preferences. Such actions suggest that those emails, along with others like them, should be directed straight to the main inbox. This behavior demonstrates genuine interest in the content of the email, leading inbox providers to interpret it as "This message is of utmost importance; please ensure it is not categorized as spam." As a result, building a positive relationship with your email recipients can significantly enhance your overall engagement rates.
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QEval
QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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RSI STAR
RSI STAR is a cutting-edge platform designed for remote simultaneous interpretation, accommodating online, on-site, or hybrid events by allowing interpreters to join from diverse locations. Attendees can easily download the app on their smartphones to receive interpreted audio in their desired language, complemented by AI-generated subtitles that are accurately recognized and translated. This feature enables interpreters to offer their services without the necessity of being physically present at the event, granting audiences the convenience of accessing audio interpretation from any corner of the globe. Our dedication to providing exceptional interpretation services is reinforced by a team of experienced professionals with diverse industry knowledge. The app includes several notable features, such as remote interpretation functionalities, AI-generated subtitles that align with venue audio, real-time translations supported by Microsoft technologies, and a live chat option that fosters engagement among participants. By utilizing these state-of-the-art tools, we significantly enrich the experience for both interpreters and attendees, ensuring that everyone involved can fully engage with the content being presented. In this way, RSI STAR sets a new standard in the interpretation industry, combining technology with expert knowledge for optimal communication.
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RSI VoiceApp
Our application offers effortless access to a variety of interpreting channels through the RSI VoiceApp™, which stands for Remote Simultaneous Interpreting (RSI). This cutting-edge solution is designed for international events where interpreters might be dispersed across different locations, guaranteeing superior live audio quality via our state-of-the-art virtual interpreting console. By utilizing a skilled interpreter, the app effectively addresses language barriers, facilitating communication. Users can easily connect to multiple interpreting channels using their iOS or Android devices, enhancing accessibility. Furthermore, the app is adaptable to fulfill specific client requirements and event specifications, ensuring attendees have direct access to the services they need. The KERN app is free to download, and once installed, users can simply enter an event code along with a secure PIN to begin. Its intuitive interface allows participants to join multilingual events with ease, fostering inclusive communication across diverse audiences. This versatility makes the app an indispensable resource for organizers aiming to create a seamless experience for all attendees.
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