What is JustCall?

Remote teams can effectively utilize cloud phone systems, and JustCall offers a versatile solution that functions seamlessly on any device, enabling sales and support teams to communicate from anywhere at any time. Users can swiftly acquire phone numbers across 70 different countries and initiate or receive calls within moments. In just a few minutes, you can establish your own cloud phone framework, making JustCall the quickest and most straightforward option for managing your telecommunication needs. Discover how companies leverage JustCall to streamline their phone communications, enhancing agents' abilities to boost sales and conversion rates. Eliminate the complications of manual dialing and data entry, potentially increasing your sales call volume and productivity by as much as 300%. Moreover, with features like IVR and Smart Call Routing, as well as Live Call Monitoring, you can ensure a smooth customer experience. The addition of SMS Bots allows you to provide clients with responsive support around the clock, while automated integrations can connect with various business tools and applications. Utilizing CRM systems, Helpdesk solutions, and other software automation tools, you can create efficient workflows that benefit both support and sales teams, ultimately leading to greater operational success. By implementing these advanced features, organizations can not only improve their internal processes but also enhance customer satisfaction significantly.

Pricing

Price Starts At:
$30 per user per month
Price Overview:
Or $24per user per month if billed annually

Screenshots and Video

JustCall Screenshot 1

Company Facts

Company Name:
JustCall.io
Date Founded:
2016
Company Location:
United States
Company Website:
justcall.io
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

JustCall Categories and Features

Workforce Optimization (WFO) Software

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SMS Survey Software

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

More JustCall Categories

JustCall Customer Reviews

Write a Review
  • Reviewer Name: Donald W.
    Position: Director
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Auto Dialer

    Date: May 11 2022
    Summary

    Overall the experience with the product has been great so far. Pricing is perfect and product is suitable for our needs. I would highly recommend.

    Positive

    Love this Auto Dialer product. Features are extremely easy to use and are a must for any small to medium enterprise that needs to gain better traction making phone calls. Easy to upload contacts and build simple campaigns. Easy to add teams and manage team member. Pricing is great.

    Negative

    Support isn't fantastic. Calls come at crazy times of the day and night. Support doesn't respond very quickly and required nearly one week to get the trial going.

    Read More...
    Official JustCall Response
    Updated: May 20 2022
    Thank you so much for taking the time to share your experience. We are extremely sorry that you had a delayed response from our customer support team which never happens usually. We will make sure that you will never have to wait to get your queries resolved, in the meantime, you can also write to us at help@justcall.io. Team JustCall
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