What is Kaleyra?

Send timely and secure transactional messages, one-time passwords, and promotional content straight to your customers' mobile devices. Our robust platform includes features like IVR, Click-to-Call, call forwarding, call recording, and call masking, making it adaptable for any application, website, or platform. Connect with your customers on popular instant messaging applications while easily sharing media files. Improve your customer interactions by automating engagement processes with AI-powered chatbots built for scalability. Utilize our intuitive drag-and-drop visual editor to create communication workflows across various channels, or choose from our selection of pre-designed templates. Although our support team is always ready to assist, most users will find they can manage everything independently. We emphasize enterprise-level security, particularly for clients operating in heavily regulated sectors. Our technology is designed to enhance any communication channel without limitations, ensuring you can effectively and efficiently reach your audience. Furthermore, our cutting-edge features enable you to optimize customer engagement in unprecedented ways, fostering stronger relationships with your clientele.

Pricing

Price Starts At:
$ 0.004 per SMS

Integrations

Offers API?:
Yes, Kaleyra provides an API
All Kaleyra Integrations
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Screenshots and Video

Play Video Kaleyra Screenshot 1 Kaleyra Screenshot 2

Company Facts

Company Name:
Kaleyra
Date Founded:
1999
Company Location:
Italy
Company Website:
www.kaleyra.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Kaleyra Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Gateways

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Call Forwarding Service

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

More Kaleyra Categories

Kaleyra Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Company, Global Scale, Top Price

    Updated: May 31 2022
    Summary

    The price per message is simply the most competitive in the industry for a global scale company. I could not find a single option on the market with this reliability and at the current price. Also really effective for Europe. And now they’ve added US and other countries. So if you need to send something globally, you can. And quite easily. I would recommend.

    Positive

    - Cost effective.
    - Global scale.
    - Best rates and connections I could find for a global messaging service.
    - Excellent reach across Europe.
    - Ease of use and simplicity.
    - Highly recommended for all companies working in Europe and/or aiming to reach European customers as well

    Negative

    - I hope they can expand to even more product offerings.
    - I wish the email product was just a little better with a drag and drop template creator. But it still worked fine.

    Read More...
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