What is Key Survey?

An All-Inclusive Platform for Collecting, Organizing, and Assessing Feedback. Key Survey’s innovative survey software enables businesses to streamline data and feedback collection across their entire operations. Participants enjoy a unified and structured environment that ensures accuracy, integration, and usability of the collected data. This online survey solution functions throughout the whole organization, equipped with automated closed-loop workflows and smooth integration with current systems. By shifting your customer satisfaction efforts to Key Survey, you gain access to a premier survey tool, backed by extensive experience in providing effective customer satisfaction strategies. With upgraded survey functionalities, you can design the perfect survey experience for your customers, which fosters increased participation rates and yields a treasure trove of valuable insights for managers to analyze and act upon. This, in turn, results in enhanced decision-making capabilities and a more profound comprehension of customer requirements, ultimately driving better business outcomes. Furthermore, leveraging such comprehensive tools can position your organization ahead of competitors in understanding and responding to market demands.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Key Survey
Date Founded:
2002
Company Location:
United States
Company Website:
www.keysurvey.com

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Key Survey Categories and Features

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Market Research Software

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Key Survey Customer Reviews

Write a Review
  • Reviewer Name: Stephen K.
    Position: Digital Marketer
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Survey Software

    Date: Apr 19 2021
    Summary

    When it comes to collecting and analyzing feedback, Key Survey offers the best features and I have had a great experience with this survey software. It sis o easy to use yet it comes with many features making surveying a breeze.

    Positive

    There are many things I like about Key Survey. First, this survey tool is cost effective.
    There are many features at my disposal when it comes to collecting and analyzing feedback data.
    The tool comes with templates which makes creating surveys easy and fast.

    Negative

    With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.

    Read More...
  • Reviewer Name: Mbaire S.
    Position: Chief Accountant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My Experience With This Survey Software

    Date: Apr 20 2021
    Summary

    We implemented Key Survey at a time that we need a powerful survey tool and the tool has been up to the task. It is effortless to use and the presence of templates makes the whole process of surveying seamless.

    Positive

    I like that this software offers great features yet the price is very competitive.
    Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey.
    Did I mention it has the best User Interface?

    Negative

    While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.

    Read More...
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