Khoros Community Integrations

Salesforce enables sales teams to maximize their productivity and achieve their goals more effectively. As the premier CRM solution worldwide, Salesforce transcends basic capabilities. It provides teams with vital resources aimed at broadening their client bases, uncovering new opportunities, and closing deals rapidly from virtually anywhere. The platform features an impressive selection of tools, including contact management, opportunity tracking, lead oversight, email integration, report generation, sales forecasting, and file synchronization and sharing, to name just a few. This allows you to invest less time navigating through spreadsheets and more time concentrating on your core business activities. Without the need for any extra hardware or software, our intuitive setup guide empowers you to streamline sales workflows and resolve customer inquiries in just a few minutes. By connecting data across sales, service, and marketing, you can deliver seamless and tailored experiences to your customers. This holistic view of each client encompasses their accounts, interaction history, and connections. Additionally, incorporating social data can significantly enhance your understanding of customer behaviors and preferences, providing you with a competitive edge in the market. Ultimately, Salesforce not only boosts sales efficiency but also fosters stronger customer relationships through insightful data analytics.

Leverage Tableau to gather, generate, and assess business data, extracting significant insights through its extensive business intelligence (BI) and analytical features. This robust platform allows users to compile data from multiple sources, which include spreadsheets, SQL databases, Salesforce, and various cloud applications. With Tableau's real-time visual analytics and dynamic dashboards, users can thoroughly investigate and interpret datasets, leading to critical insights and the discovery of new business prospects. Moreover, Tableau provides a range of customization options tailored to different industry sectors, such as finance, telecommunications, and more, ensuring it addresses the specific needs of each field. Consequently, organizations can utilize Tableau not only to make informed decisions but also to foster sustainable growth and innovation in a competitive landscape. By integrating Tableau into their operations, businesses can further optimize their strategies for long-term success.

Connect with individual clients by employing a variety of tools that enable you to create personalized and pertinent content, ranging from basic email marketing to sophisticated cross-channel campaign management. By integrating data from different sources and devices, you can cultivate a thorough understanding of your clientele. Gather and leverage first-, second-, and third-party data to derive insights into your audience, facilitating growth by appealing to new market segments. Make effective use of data in conjunction with AI technologies, such as Einstein, to handle each interaction seamlessly. Be attuned to customer intent, decode their requirements, and deliver tailored communications that build trust and rapport. Foster two-way, immediate engagement that spans from the first touchpoint to customer advocacy. Additionally, present the next optimal action for each individual at scale, ensuring that all interactions remain relevant and timely. In addition, continuously evaluate the overall impact of your marketing efforts across various digital channels and devices, utilizing AI and a distinctive partnership with Google Analytics 360 to refine your strategies for ongoing success. Ultimately, this comprehensive approach will empower you to meet the evolving needs of your customers while driving your business forward.

BL.INK is an advanced link management solution that enables businesses to meticulously capture, monitor, and manage customer interactions across a multitude of channels. By facilitating the creation and deployment of customized shortened URLs and QR codes, BL.INK enhances digital marketing attribution through comprehensive data collection that results in well-organized and consistent information, which is essential for optimizing marketing ROI and attribution reports. The use of trusted branded short links and QR codes also significantly increases click-through rates across various media, such as SMS, direct mail, emails, social media, product packaging, signage, and television ads. Moreover, the platform supports GS1 Digital Link and GS1 2D barcodes, offering critical insights for both consumers and supply-chain vendors during their engagement journey. BL.INK prioritizes data safety and regulatory compliance by providing global data residency solutions, meeting HIPAA standards, and holding SOC 2 certification. Since its establishment in 2008, the company has successfully catered to a wide range of industries, including healthcare, retail, consumer goods, aviation, enterprise software, and financial services. Furthermore, BL.INK seamlessly integrates with popular analytics tools like Adobe Analytics, ObservePoint, Khoros, and Google Analytics, ensuring that businesses can leverage their data effectively. Overall, the platform stands out as a vital resource for organizations aiming to enhance their marketing strategies through effective link management.

Khoros facilitates effortless engagement with your customers from the moment of the first offer right through to the final sale and even after. You can connect with your audience on their preferred platforms, such as messaging, chat, social media, email, SMS, and within both external and your own branded communities, ensuring that you stay linked at all times. Our AI-enhanced platform acts as a trusted partner during both your high-achieving moments and tough challenges. With Khoros, you gain access to enterprise-grade workflows that are tailored to handle complex deployments, support high traffic demands, and meet the security and brand protection needs of leading global brands, all backed by an award-winning service team committed to your achievements. We strive to be more than merely a technology provider; Khoros delivers outstanding services, expert coaching, and a wealth of industry insights, establishing us as the perfect collaborator for your ongoing growth and success. By working together, we can cultivate lasting relationships and encourage significant engagement with your customers, ultimately leading to a more robust and loyal customer base. Our commitment to innovation ensures that we continuously adapt to meet the ever-evolving needs of your business.

SAP solutions go well beyond what traditional CRM systems offer. By integrating cutting-edge in-memory technology with Big Data analytics, these solutions empower businesses to engage with customers in real-time, providing contextual and personalized interactions across multiple channels and industries. You can gain deep insights into customer preferences and social dynamics, allowing you to make a meaningful impact on every transaction, irrespective of the setting. It is essential to ensure that every customer feels special by offering customized experiences on all platforms. Additionally, our solutions improve the digital shopping journey, enabling smooth interactions through mobile, social media, and e-commerce avenues. Service representatives are provided with crucial visibility into customer requirements along with immediate tools for problem resolution, fostering loyalty while optimizing operational costs. This holistic strategy not only fortifies customer connections but also catalyzes substantial business growth, paving the way for future innovations. By embracing these advanced solutions, organizations can remain competitive in an ever-evolving marketplace.