What is Konverso?

Konverso's groundbreaking platform transforms the support operations of IT, HR, and customer service teams by seamlessly blending conversational AI with automation. By leveraging generative AI, Konverso not only enhances various support functions but also significantly boosts user engagement and operational efficiency. Its array of products is specifically designed to heighten user experience while optimizing workflows across departments. The platform showcases a virtual agent that provides proactive, personalized interactions and integrates effortlessly with existing organizational data and systems, ensuring exceptional outcomes and user satisfaction. Additionally, it aids contact center teams by streamlining the onboarding process, offering quick recommendations, and automating routine tasks, which empowers agents to focus on more meaningful customer interactions. With the introduction of generative AI, Konverso also elevates search functionalities, delivering precise and pertinent information in real time and ultimately enhancing productivity in the workplace. This cutting-edge technology in AI and automation is poised to transform your organization’s support functions, rendering them more efficient and adaptive to change. As the business landscape continues to shift, embracing such innovative solutions will be crucial for sustaining a competitive advantage and driving growth. This forward-thinking approach will not only enhance operational capabilities but also foster a culture of continuous improvement within organizations.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Konverso Screenshot 1

Company Facts

Company Name:
Konverso
Company Location:
United States
Company Website:
www.konverso.ai/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Konverso Categories and Features

RFP Software

Bid Management
Collaboration
Content Management
Data Import / Export
Due Date Tracking
Knowledge Library
Progress Tracking
RFP Creation
RFP Responding
Requirements Management
Task Management
Templates
Vendor Management

More Konverso Categories