Leader badge

What is MSB Docs?

More than 1 million users across 188 countries rely on MSB Docs, which allows organizations to effortlessly generate documents, dispatch them to signers for electronic signatures, and store them securely. Additionally, for five consecutive years, MSB Docs has earned recognition on Gartner's eSignature vendor list, Hype-Cycle, and Market Guide. This consistent acknowledgment underscores the platform's reliability and effectiveness in the digital documentation space.

Pricing

Price Starts At:
$25.00/month/user
Price Overview:
$20 - $40 per user per month. Bulk/Enterprise pricing also available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, MSB Docs provides an API

Screenshots and Video

Company Facts

Company Name:
MSB Docs
Date Founded:
2005
Company Location:
United States
Company Website:
www.msbdocs.com
Edit This Page

Product Details

Deployment
SaaS
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

MSB Docs Categories and Features

Document Management Software

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Digital Signature Software

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking
  • Reviewer Name: Shivam G.
    Position: SDE
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing Product

    Date: Jan 25 2022
    Summary

    Overall it is a good signing solution and has integrations with all leading apps.

    Positive

    Integrations with all leading apps like Office, GSuite, Salesforce, Freshservice. Also integration with Aadhaar and Transsped signing services.

    Negative

    The design can be upgraded to give a new look and feel

    Read More...
  • Reviewer Name: Arran K.
    Position: Executive
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I'm happy to choose and use MSB Docs

    Date: Jan 18 2022
    Summary

    I started to use MSB Docs in 2020 during the lockdown period as there was no way to move and meet people to get documents signed using wet signatures. I used MSB Docs until I could come back to the office. On looking at the smooth signing even during the lockdown, my entire organization, including me, started using MSB Docs as a primary way to get documents signed internally and externally. We use MSB Docs to sign invoices, contracts, and legal documents. I'm happy to choose and use it.

    Positive

    Quick send and sign documents.
    Truly Remote experience.
    Legally binding.
    Simple to use and implement.

    Negative

    Initially, our few team members were facing trouble switching from manual to digital, but MSB Docs made it more accessible. No cons to mention.

    Read More...
  • Reviewer Name: Puneet S.
    Position: Co-founder
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Super affordable eSign and document workflow solution

    Date: Jan 07 2022
    Summary

    Instantly accessible to sign documents on the go, which is pretty neat. It has helped me streamline the loan processing documents, validate the identity of the customers and get signatures by remaining contactless. It truly offers me a remote experience at completely affordable rates.

    Positive

    Saves me time & effort.
    It gets my job done faster.
    User interface is quite easy.
    The pricing model is convenient.

    Negative

    Nothing, we have been using this software for the past two years and haven't faced any problems yet.

    Read More...
  • Reviewer Name: Mohit S.
    Position: Web Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple and very intuitive

    Date: Jan 07 2022
    Summary

    My ability to work quickly and accurately at this point is just because MSB Docs is in place. Taking approvals and input from clients with duly signed documents has become much easier and error-free. Invoice sharing and signing quickly help in easy payment collection.

    Positive

    Multiple signers can sign the same document.

    Delegation option is very useful.

    Bulk compose makes processes fast.

    Negative

    Automatic payment collection is not an option here.

    Read More...
  • Reviewer Name: Shivani A.
    Position: Executive
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Trusted, Legal & Easy to Use

    Date: Mar 09 2022
    Summary

    MSB Docs eSignature and document workflow solution is perfect for all our document transaction needs. It provides a smooth and fast solution to expedite the contract life cycle with e-signatures. I love this solution because it is so ubiquitous. I can send any number of digital documents in a single click to all my customers for eSignature. The dashboard is super easy to use. Cost-wise as well this platform is very affordable. So, without any doubt, I have a fabulous experience using MSB Docs.

    Positive

    MSB Docs smart document solutions are Fast & Reliable, Easy to Use, Legally Binding and Trusted Platform.

    Negative

    I do not think anything is missing or needs to be improved. All works fine for me.

    Read More...
  • Reviewer Name: Ram V.
    Position: It Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use, customize and setup

    Date: Jan 27 2022
    Summary

    Our entire organization is using MSB Docs and we are saving a lot of time and effort in manual work. We primarily use MSB Docs for internal business operations and the efficiency gains are outstanding.

    Positive

    Cloud-based storage makes things smooth.
    Amazing integrations options.
    27/7 instant call support is commendable.

    Negative

    In overall experience with MSB Docs, there have been small changes that I needed. However, the team fixed it for me within a day.

    Read More...
  • Reviewer Name: Neeraj B.
    Position: Sr Softwate engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Nice features with low cost Pricing

    Updated: Jan 31 2022
    Summary

    Excellent support from MSB Docs.
    Services deployed on Amazon Cloud.
    Zero downtime seen in last 1 year.

    Positive

    Compared to other digital signature softer in the market it has low pricing.
    there are lot of features provided in MSB Docs.
    Team Room-> where you can create a room and share the documents in it.

    Negative

    B2B not supported currently in MSB Docs.
    Regions supporting are USA, Gulf, India. Broader scope for other continents as well.

    Read More...
  • Reviewer Name: Luqmaan A.
    Position: Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Intuitive and secure platform to go paperless

    Date: Feb 17 2022
    Summary

    Because of MSB Docs, we now have a completely paperless organization. Getting signature approvals has become painless without printing and tracking the physical paperwork. At first, I doubted transforming paper-based processes into digital, but the platform seems so secure and intuitive that I can't resist. I am happy with the decision to go paperless with MSB Docs.

    Positive

    Reliable smart document solutions.

    Secure platform for document transactions.

    Fast and improved processes.

    Negative

    I wish I could retrieve the deleted epaks. Rest of the experience is great.

    Read More...
  • Reviewer Name: Rubeena S.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Powerful tool for online signatures

    Updated: Dec 30 2021
    Summary

    Extremely useful product and will surely recommend to others for easy online signatures and document processing.

    Positive

    MSB Docs facilitates the contract closing process by facilitating e-signatures and speeding up the contract signing procedures. With a library of ready-to-go content, it's easy to upload new documents and agreements.

    Negative

    I have not seen any noticeable bugs in the product so far.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Consultancy
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Must buy

    Date: Dec 30 2021
    Summary

    Good experience working on it. Recommend to everyone who do not want to change the previous software can integrate with this.

    Positive

    It compiles nicely with the existing management system and is very cost effective. It's a must buy, been using it for quite some time now.

    Negative

    Nothing specific there to not be liked. Flexible options.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Executive
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    User Friendly

    Date: Dec 30 2021
    Summary

    Overall a very useful product and makes life easy and helps with all the documents and the signing part is the best.

    Positive

    The usage is very easy and the interface is the best part, everything is presented in the perfect way.

    Negative

    Sometimes can be a bit confusing when starting out.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awesome

    Date: Dec 30 2021
    Summary

    I also like that I can attach multiple documents and sign all the docs at once. makes it fast and easy and convenient.

    Positive

    Its very handy & useful. It makes my work so easy & managed. I enjoy the fact i can create templates for every day use and to sign.

    Negative

    No - I enjoy the fact i can create templates for every day use and to sign.

    Read More...
  • Reviewer Name: Divyanshi S.
    Position: Marketer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    MSB Docs - saves time & effort

    Updated: Dec 29 2021
    Summary

    Easy signing options enable electronic signatures convenient to use, especially with sensitive documents.

    Positive

    Fast signatures.
    27/7 instant call support.
    Easy Tracking.
    Seamless sharing and updating.
    The custom workflow feature is nice.

    Negative

    No negative experience. Overall experience is good.

    Read More...
  • Reviewer Name: Avnish M.
    Position: Web Designer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy alternative to physical signatures

    Date: Dec 29 2021
    Summary

    Our overall experience with MSB Docs has been great. It is by far the best eSigning and document workflow solution we've used.

    Positive

    It helps with sending document[s] to people.

    User-friendly platform.

    27/7 Instant Support.

    Cost effective.

    Negative

    In overall usage, there have been small glitches. However, the instant support and fixes from customer support and product team is awesome.

    Read More...
  • Reviewer Name: Manan J.
    Position: IOS developer
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great way to sign your documents digitally

    Date: Dec 30 2021
    Summary

    Due to the ongoing pandemic, it has been impossible to get my documents signed physically until i came across MSB docs. Although there are many similar products out there but none of them provide similar ease of use and such useful templates. Overall an amazing experience.

    Positive

    Impressive User Interface.
    Lots of useful pre-existing templates to choose from.
    Great customer support.

    Negative

    There is no such thing that i don't like about this product although adding more templates could always come in handy.

    Read More...