What is Mentor?
Mentor is an innovative platform tailored for individualized customer feedback, enabling effortless creation of outstanding customer experiences. The foundation of thriving businesses lies in the happiness of their customers, which is derived from personalized interactions. With Mentor, you can capture, track, and analyze customer feedback in real-time, ensuring that you can swiftly resolve any emerging concerns. This platform provides a comprehensive understanding of your customers' circumstances and allows you to categorize their feedback according to specific events. By harnessing cutting-edge AI technology, Mentor assesses customer sentiments and organizes feedback into positive, negative, or neutral classifications. Customers are provided with multiple avenues to share their feedback, such as open text fields, surveys, images, or videos. Unlike conventional customer satisfaction surveys, Mentor delivers data that is both factual and customer-centric, enabling you to identify particular experiences and implement tailored solutions effectively. By utilizing these valuable insights, businesses can not only enhance their services but also cultivate stronger relationships with their customers, ultimately leading to sustained growth and loyalty. This commitment to understanding customer needs is what sets successful businesses apart in today's competitive landscape.
Pricing
Free Version:
Free Version available.
Free Trial Offered?:
Yes
Integrations
No integrations listed.
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Screenshots and Video
Company Facts
Company Name:
Custom Solutions Group
Company Location:
United States
Company Website:
www.csgglobal.com
Product Details
Deployment
SaaS
iPhone
iPad
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Mentor Categories and Features
Training Software
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce