Mews Integrations

Resengo stands out as an advanced communication and booking platform designed specifically for the restaurant industry. By leveraging Resengo, you can enhance the seating capacity across your establishments, minimize the likelihood of no-shows, and ensure personalized interactions with your patrons. With a user base exceeding 4,000 restaurants, ranging from cozy bistros to bustling three-star venues, Resengo caters to a diverse clientele. Additionally, your restaurant will be showcased on the consumer-facing Resengo platform, enabling users to discover dining options based on live availability and a fair, restaurant-focused review system that relies solely on feedback from actual guests. This innovative approach not only benefits restaurant owners but also improves the overall dining experience for customers.

Increase your revenue and improve productivity by leveraging our generative AI, which streamlines operations and reduces expenses through popular messaging platforms such as WhatsApp, SMS, and email. Allow guests to complete early check-ins via a web link, where they can upload necessary documents and share preferences prior to their arrival. Offer them the chance to upgrade their stay, choose food and beverage options, and explore various amenities both before they check in and during their visit. Provide guests with a customized hotel web app that holds all essential information conveniently. Keep them informed about checkout procedures, send invoices, and facilitate direct payment and checkout from their rooms. Create highly personalized and segmented promotional campaigns to boost rebookings and enhance marketing revenue. Efficiently monitor guest requests to guarantee timely service delivery while ensuring that all departmental staff stay updated on ongoing activities. This effective communication not only promotes a harmonious work environment but also significantly elevates the guest experience, leading to greater satisfaction and loyalty. In addition, by utilizing data analytics, hotels can better understand guest preferences and tailor their offerings accordingly.

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

We are excited to unveil a holistic guest experience platform that covers every aspect of the guest journey, starting from the planning phase and continuing through to the end of their visit, all conveniently available via a single web application. This adaptable platform effectively combines a variety of services, such as dining options, transportation services, food delivery, local attractions, bike rentals, and additional booking solutions, ensuring everything is consolidated in one easily navigable space. Consequently, guests will have instant access to all the necessary tools for their trip right at their fingertips. They can check in prior to arrival and acquire vital information about their stay well before entering the premises, which heightens their anticipation for the upcoming experience. To facilitate restaurant bookings and a range of leisure activities, various software tools can be seamlessly integrated into the DigitalGuest platform simply by inserting the relevant software links behind the designated buttons. Additionally, to broaden the scope of services and enhance the functionality of DigitalGuest across different sectors, we have incorporated an open API. At any stage of their journey, guests are empowered to effortlessly retrieve all essential information related to their stay, guaranteeing a seamless and pleasurable experience from beginning to end. This forward-thinking strategy not only improves guest satisfaction but also optimizes the management processes for hospitality providers, resulting in a win-win situation for all involved. Ultimately, this platform represents a significant step forward in redefining how guests interact with their accommodations and the surrounding area.

Juyo Analytics is a cloud-based platform specifically designed for business intelligence and data visualization within the hospitality industry, effectively merging various internal systems such as property management systems, accounting, and food and beverage operations with external data sources like market intelligence and competitive pricing to create a unified analytics environment. The platform includes a variety of modules, such as Canvas for personalized dashboards, Constellations which offers pre-designed templates, Pulse for tracking vital performance metrics, Exploration that enables extensive filtering, and Launchpad focused on budgeting and forecasting, empowering hotel operators and chains to evaluate their performance across diverse dimensions including room type, customer demographics, distribution methods, lead times, booking dates, and geographic regions. Key features include net-revenue analytics that account for acquisition and distribution costs, a comprehensive approach to total revenue management that integrates food and beverage and additional revenue streams, detailed segmentation and portfolio-level analysis, as well as integrated learning and collaboration tools that transform data into actionable insights rather than just displaying raw numbers. This holistic strategy guarantees that users are well-prepared to make decisions that enhance their business results, fostering a culture of informed decision-making throughout the organization. Ultimately, Juyo Analytics stands out as a vital resource in the hospitality sector, bridging the gap between data and effective management practices.

We represent a fresh perspective on the Point of Sale (POS) landscape, combining cutting-edge technology trends with user-friendly interfaces. Our mission is to empower your business and foster growth, emphasizing both speed and precision. An efficient POS system not only boosts revenue but also reduces operational costs, ensuring customers enjoy a delightful experience that enhances your brand's reputation. Rapid service allows for the potential to upsell, increasing the likelihood that customers add more items to their purchases. With minimal wait times, patrons appreciate the swift service you provide, while a modern POS system guarantees that orders are dispatched promptly. This innovative yet simple approach to POS minimizes the chances of errors during order placement, ensuring that customers receive exactly what they want. Satisfied customers are likely to return, ultimately contributing to a business model that prioritizes profitability over losses, fostering a cycle of success and brand loyalty. As we move forward, we are committed to continually refining our technology to meet the evolving needs of our clients.

Infraspeak, a cutting-edge Intelligent Maintenance Management Platform (IMMP), offers remarkable connectivity, adaptability, and smart solutions for your operational needs. With Infraspeak, you can design a maintenance management system tailored specifically to your distinct challenges, equipping you with the insights necessary to propel your operations forward. Engage with our experts to explore a realm enriched with data, intelligence, and automation that can revolutionize your business processes.

Transform your omnichannel marketing strategy with the groundbreaking CanopyDeploy platform. Designed with user-friendliness and efficiency in mind, CanopyDeploy serves both multinational campaigns and smaller businesses effectively. Its intuitive drag-and-drop interface allows for quick segmentation and seamless integration with any secure data source, enabling the creation of cohesive customer experiences across a variety of channels within a single CRM system. Gain access to essential insights and real-time analytics to boost the effectiveness of your marketing initiatives. Experience the revolutionary capabilities of this marketing automation solution. Effortlessly manage customer journeys that touch every point of interaction, including email, SMS, landing pages, social media, WhatsApp, and beyond, all made simple by CanopyDeploy's user-centric features. The platform also allows for the development of targeted segments, facilitating personalized interactions with your clientele. Regardless of whether you represent a small business or a large international corporation, CanopyDeploy is versatile enough to adapt to your changing requirements. Its scalability empowers you to evolve your marketing tactics as your business expands, ensuring you stay ahead in a competitive landscape. With CanopyDeploy, you can truly harness the potential of a connected marketing ecosystem.

LodgIQ RM is reshaping hotel revenue management on a global scale, impacting over 100 markets and changing how hoteliers optimize their earnings. By harnessing state-of-the-art data science and machine learning methods, our platform offers real-time pricing recommendations that improve decision-making processes. This results in enhanced forecasting precision, more strategic room rates, and a notable increase in return on investment. Furthermore, RM Droid serves as an automated revenue management aide that works unobtrusively in the background, utilizing advanced machine learning algorithms to make continuous, data-informed decisions. The combination of these innovative technologies not only simplifies operations but also equips hoteliers with the tools they need to remain competitive in an ever-evolving industry landscape. Consequently, this transformation enables hoteliers to focus more on guest experiences while ensuring financial success.

Encourage Your Guests to Place Bids for Room Enhancements ENHANCING GUEST EXPERIENCE 1. Advance Email Notification In the days prior to their arrival, guests receive a pre-stay automated email that invites them to enhance their hotel experience through various upgrade options. 2. Bidding for Upgraded Accommodations Guests can easily submit their bids for different room types using a straightforward slider interface. The hotel then reviews these bids, deciding whether to accept or reject them. Accepted bids allow guests to enjoy upgraded accommodations for an additional charge, while rejected bids ensure their original reservations remain unchanged. 3. ...And Choose Additional Services Guests are also given the chance to select from a customized menu of extra services aimed at enriching their stay. This added benefit not only enhances their overall experience but also leaves a lasting impression, encouraging them to return in the future. By offering these opportunities, hotels can create a more personalized and enjoyable visit for every guest.

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Offers a concise summary of essential hotel metrics related to the current booking trends, including today's fluctuations and projections for the upcoming three years. With a single click, vital hotel KPIs like occupancy rates, Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and complementary graphs are instantly accessible, providing a more efficient and cost-effective solution compared to complicated spreadsheet methods. This streamlined approach allows for the rapid identification of discrepancies between budgeted figures and forecasts while aligning current strategies with the historical pickup rates. PickupTracking seamlessly connects with a wide range of interfaces from various Property Management Systems (PMS) and RateShoppers, and we are committed to continually expanding our integration options to enhance user experience. This ensures stakeholders can make informed decisions based on accurate and timely data.

Flexkeeping is a holistic platform that facilitates communication and housekeeping specifically tailored for the hospitality industry. It streamlines chaotic daily tasks into a system of efficient, clear, and automated collaboration, enabling you to manage every facet of hotel operations while cutting costs and improving guest feedback. This software unifies various departments, making it easier to oversee hotel-related activities. With its ability to organize and track all housekeeping operations, it enhances communication, boosts productivity, and grants quick access to critical information. Furthermore, the maintenance feature of Flexkeeping empowers maintenance staff to execute their responsibilities with greater efficiency and efficacy. By automating and digitizing housekeeper tasks, the platform allows for a focus on delivering high-quality service. It supports the automation, scheduling, and oversight of both preventive and corrective maintenance duties. Additionally, insightful data analytics help pinpoint significant issues, allowing you to eliminate obstacles and maintain a smooth workflow. Flexkeeping also plays a crucial role in maximizing minibar revenues, ensuring prompt room service, and consistently surpassing guest expectations, ultimately creating an exceptional hospitality experience. This comprehensive approach not only streamlines operations but also fosters a culture of excellence within your hotel.

FairPlanner is a comprehensive software solution for Hospitality Financial Planning and Analysis, offering a complete view of revenue and profitability planning tailored for various hotel departments using specific P&L charts of accounts. This tool serves as an essential resource for hotels looking to streamline their budgeting and forecasting processes. It seamlessly integrates with major data systems such as PMS and ERP, providing an easy-to-use planning and control platform. Additionally, FairPlanner features a dashboard that presents key performance indicators, delivering 360° insights instantly for informed decision-making. With its user-friendly interface, it helps hotel operators to efficiently manage their financial strategies and enhance overall performance.

Ireckonu enhances the connections you make with your guests, guaranteeing that every engagement is seamless and memorable, from the initial moments before check-in to the time after they have checked out. This is why our intricately designed interconnected ecosystem is set up to manage your operations and systems while empowering your staff, allowing you to customize experiences that align with the unique preferences of each guest in every room. With tools that include guest profiling, analytics, and immediate support for hotel personnel, our ecosystem centers around the CORE, providing truly distinctive experiences tailored for your guests. The CORE middleware achieves a smooth integration of your systems as you embrace new technologies, fostering an environment that collaborates efficiently to not only meet but surpass your guests' expectations. By gaining profound insights into what motivates your guests, you can ensure they choose to return for future stays. Furthermore, our strong integration with Auth0 has enabled us to separate identity management from a guest’s profile, which allows hoteliers to incorporate single sign-on (SSO) and multi-factor authentication, thereby enhancing security while simplifying access for guests. Consequently, this leads to significant improvements in both the guest experience and operational productivity, making the overall hospitality process much more effective and enjoyable for everyone involved. Ultimately, we strive to create an environment where both guests and staff can thrive, ensuring that every stay is memorable.

GuestTraction is recognized as the leading expert in guest engagement, providing an extensive range of online tools that enable your establishment to forge meaningful connections with its guests. Our offerings are designed to accommodate a wide array of properties, from large hotel chains to small motels, ensuring that every client can find a solution that fits their unique needs. Each of our products is designed with user-friendliness and reliability in mind, tailored to integrate effortlessly with your operational requirements. Explore the reasons why visitors worldwide value the advantages that GuestTraction delivers and discover how we can elevate the worth of your business. We understand that technology solutions cannot be universally applied; therefore, we thoughtfully assess your needs to recommend the most suitable products, ensuring that your investments contribute significantly to your operations. In an ever-changing landscape, the reassurance of having access to real human support when necessary is priceless. We are committed to offering outstanding customer service, treating you like a valued friend rather than just another entry in our database. This commitment to personalized service is what differentiates us from others in the marketplace, and we believe it is crucial for fostering lasting relationships with our clients. We invite you to join our community and experience the difference for yourself.

Increase your income and improve profitability while enhancing guest satisfaction, all while saving time and resources through the automation of your entire registration process. Our state-of-the-art online check-in solution is designed to deliver a quick, smooth, and enjoyable experience for guests right from the start. By leveraging cutting-edge biometric verification technology, we ensure that the identity of each guest is accurately confirmed, matching their documentation with the individual entering your establishment. The rental agreement can be customized to incorporate any specific clauses you wish, enabling guests to read and electronically sign it during their online check-in process. Enhance the guest experience further by providing tailored options such as early check-in and late check-out, along with additional services, transportation, and recreational activities, leading to higher revenue per booking and increased direct reservations. You and your guests can experience added reassurance; during the online check-in, you can opt for guests to pay for insurance or provide a deposit, which will be held until their stay is completed. This all-encompassing method not only optimizes operational efficiency but also creates a more gratifying experience for everyone involved, paving the way for repeat business and positive reviews. By integrating these features, you position your property as a leader in guest satisfaction and operational excellence.

Implementing a self-check-in kiosk will offer continuous automated reception, facilitated by its advanced digital access control system. Guests can complete the entire check-in process in under a minute without needing assistance, and the user-friendly interface supports multiple languages for convenience. With Roommatik's automated access control, waiting at the front desk becomes a thing of the past, effectively enabling the adherence to social distancing protocols. By digitizing access control through Roommatik's self-check-in options, your business can enhance its profitability by reducing operational costs. This innovative system allows for a 24/7 reception service while minimizing staffing expenses. Furthermore, Roommatik kiosks come with remote capabilities, enabling key issuance from afar. They integrate effortlessly with electronic locks and property management systems (PMS), which streamlines operational efficiency. Our extensive experience has led us to build strong partnerships with key industry players, ensuring that Roommatik self-service kiosks are compatible with top PMS solutions. This seamless integration not only simplifies the check-in experience but also significantly boosts guest satisfaction. Furthermore, embracing Roommatik’s solutions will strategically position your establishment for enhanced success in an increasingly competitive hospitality landscape. As such, investing in this technology is not just a choice; it’s a step towards future-proofing your operations.

Revenue Control Data integrates details from your hotel, competitors, and the surrounding market into a single, cohesive dashboard, facilitating real-time strategic decisions without the hassle of toggling between different screens. By leveraging our automated data gathering, you can save more than 60 hours each month that would typically go towards manual data entry, thereby allowing you to concentrate on refining your decision-making capabilities. Furthermore, our system provides exclusive insights that are unattainable through PowerBI, presenting a thorough perspective that spans from broad overviews to intricate specifics. With just a click, you can retrieve targeted information at any moment within the data matrix, and even the smallest details are available in downloadable automated reports. Our platform is inherently dynamic, featuring continuous updates and customization options that adapt to evolving market conditions and client requirements. In addition, our proprietary technology ensures that the platform can be tailored to fit your unique preferences, enhancing not only usability but also the overall effectiveness of your revenue management initiatives. This adaptability ultimately empowers you to respond swiftly to market changes, improving your competitive edge.

HotelPartner employs a unique revenue synergy strategy that integrates specialized expertise, innovative technology, and highly skilled professionals, allowing you to increase your hotel’s revenue regardless of market fluctuations while guaranteeing long-term stability for your property. As competition in the hospitality industry escalates, it is crucial for hoteliers to implement creative approaches to effectively oversee their revenue streams and optimize room pricing. To achieve optimal occupancy and secure attractive rates, a combination of advanced technology, proficient staff, and substantial industry insight is essential. By developing a customized and progressive revenue strategy that addresses the specific needs of your hotel, you can maintain a thorough understanding of your revenue management initiatives. This comprehensive methodology will not only elevate your performance but also enable you to succeed amidst even the most daunting market conditions, ensuring that your establishment remains both competitive and profitable as time progresses. By continually adapting to evolving market dynamics, you will solidify your position in the industry and foster sustainable growth for years to come.

Wave integrates advanced AI technology with a personalized approach, allowing contemporary revenue managers to break free from the limitations of conventional 'black box' revenue management systems. This groundbreaking platform provides an unparalleled degree of simplicity and oversight that is often lacking in traditional RMS solutions. Featuring a unique strategy builder tool, Wave enables revenue managers to create customized AI models that align with their hotel's individual strategies, thus increasing transparency in pricing recommendations and allowing hotel operators to concentrate on running their businesses effectively. Moreover, Wave appeals to hotels that do not currently employ an RMS yet seek a comprehensive revenue management framework. It is specifically crafted for properties of all sizes that face challenges in analyzing and leveraging their data due to limited capacity and resources. In addition to these features, the platform automates demand forecasting using non-linear calculations, enhancing price elasticity evaluations and facilitating more informed decision-making in revenue strategies. Ultimately, Wave not only streamlines revenue management processes but also transforms how hotels approach their financial optimization, ensuring they remain competitive in a rapidly evolving marketplace. As a result, users can expect to see significant improvements in their revenue management outcomes, setting a new standard in the industry.

Unveil the ultimate answer for exceptional revenue management that requires flawless accuracy in revenue assessment, significantly shaping the future of your business. By utilizing intelligent automation and customized visual aids, you can seamlessly analyze and compare data from three consecutive years. Eliminate the inefficiency of manual revenue tasks that are ripe for automation, and you will value our groundbreaking price assistant. Instantly implement strategies across all platforms, boasting integration with over 50 Property Management Systems (PMS) and Channel Managers (CM) on both national and international levels. Regularly assess performance indicators and financial plans to reveal fresh revenue opportunities, all achieved with just a few clicks. Experience unmatched precision, eradicating common errors found in Excel calculations, data collection, or faulty integrations. Formulate and evaluate every potential scenario to swiftly seize emerging market opportunities. Our forecasting tool provides you with critical information necessary for steering your business and making astute, strategic decisions. Moreover, the Price Helper adeptly oversees revenue management through the MyForecast algorithm, which daily tracks your designated dates and periods, adjusting revenue autonomously or seeking your consent as needed, ensuring you maintain complete control. This comprehensive approach not only enhances revenue accuracy but also allows for more strategic planning and execution in a dynamic marketplace.

Elevate your reception experience to a virtual level, ensuring a more pleasant stay for your guests through a seamless contactless check-in and entry system utilizing a virtual key. With Vikey4 domotics, you can effectively cut down on waste and lower energy costs by adopting automated settings that turn off heating and cooling systems once guests leave the property. This sophisticated automation not only enhances security for hotels, B&Bs, or apartments but also provides you and your guests with immediate notifications for issues like smoke, flooding, or excessive noise that could disturb the vicinity. Each booking automatically generates a unique, time-sensitive access code via Vikey, removing the necessity for physical keys and simplifying the access procedure. Furthermore, you can monitor noise levels closely, receiving alerts if they exceed your specified limits, thereby preserving a serene atmosphere for all parties. This forward-thinking strategy not only improves guest comfort but also encourages a more conscientious rapport with the local community, ultimately contributing to a more enjoyable environment for everyone.

Hudini has launched a groundbreaking contactless check-in and mobile key system for hotels globally. This state-of-the-art service allows guests to effortlessly upload required documents, provide payment details, and obtain a digital key through a mobile app. By eliminating the need to visit the front desk, guests can experience a seamless and expedited check-in without the hassle of waiting in line, thereby reducing unnecessary personal interactions. Our dedication to improving guest experiences is clear as we utilize intelligent automation and innovative interactions. Additionally, we proactively manage guest reservations by predicting their preferences even prior to their arrival at the hotel. Hudini creates customized profiles for each returning guest, examining past behaviors to tailor services such as hotel transfers and room choices, ensuring a stay that caters to their specific desires. As we persist in enhancing our strategies, our goal is to raise the bar for hospitality standards throughout the industry. Ultimately, we strive to redefine the guest experience by integrating technology and personalization into every facet of their stay.

Superbutler is a cutting-edge AI-powered digital concierge solution specifically designed for the hospitality industry, incorporating essential ecommerce features such as room service, dining alternatives, spa bookings, minibar oversight, laundry management, limousine reservations, and travel package offerings. Utilizing sophisticated AI technology, Superbutler.ai significantly improves the overall quality and service offerings of hotels. The system provides tailored guest interactions, including individualized meal choices and streamlined laundry services, all while reducing human error, lowering labor expenses, and enhancing operational efficiency. This ultimately leads to greater hotel revenues and improved customer satisfaction scores, establishing it as a crucial asset for hospitality operators. By adopting Superbutler's core functionalities, establishments can raise their service standards and create a new paradigm of excellence. The voice-activated AI interface not only simplifies guest communications but also optimizes hotel management processes, while QR scanning technology grants guests convenient access to various digital amenities. With its powerful analytics and reporting capabilities, the platform equips users with deeper insights for informed decision-making. Furthermore, Superbutler simplifies the ordering process for guests and enables hotel managers to monitor live orders and modify pricing as necessary. In summary, this all-encompassing strategy revolutionizes the guest experience while fostering hotel growth in an increasingly competitive landscape, positioning establishments for sustained success.

We offer personalized messages crafted specifically for each user, significantly increasing the likelihood of securing direct bookings via the hotel's website. Clients have reported revenue increases of 30% or more due to our strategic interventions. By utilizing our services, hotels can enhance their financial performance and optimize room occupancy directly through their digital platforms. Achieving remarkable results can often be more straightforward than anticipated. Our committed team oversees the entire setup process, enabling you to watch as your hotel's direct bookings surge. Our advanced notification system is designed to boost online revenue by converting a larger percentage of visitors into actual guests. Utilizing cutting-edge AI technology, it matches a user's booking intentions with your hotel's specific inventory priorities. This groundbreaking tool seamlessly synchronizes the booking desires of your website visitors with your hotel's inventory requirements, ensuring a bespoke experience that maximizes occupancy rates. Additionally, our intelligent system thoroughly understands the distinct booking intentions of each visitor to your site, allowing for customized engagement strategies that effectively enhance conversion rates. Ultimately, our services provide a comprehensive solution that not only drives bookings but also fosters a deeper connection between hotels and their potential guests.

Runnr.ai introduces a cutting-edge conversational AI platform tailored for the hospitality industry, designed to enhance and automate guest communication from booking through to checkout. By integrating effortlessly with various property management systems and hospitality software, Runnr.ai enables proactive messaging via channels like WhatsApp and SMS, achieving an impressive 98% open rate and a 65% engagement rate among guests. Additionally, the platform supports real-time translation in over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in their own, thereby eliminating language barriers and enhancing guest satisfaction significantly. Runnr.ai also provides a unified inbox that consolidates all guest interactions from diverse platforms—such as WhatsApp, SMS, Booking.com, and webchat—into a single, intuitive interface, which simplifies communication and reduces the need for lengthy phone calls and emails. This comprehensive strategy not only streamlines the experience for guests but also optimizes operational efficiency for hotel personnel, fostering a more harmonious environment. Ultimately, Runnr.ai represents a significant advancement in how hospitality businesses can connect with and serve their clientele effectively.

TakeUp is an innovative revenue management platform driven by artificial intelligence, tailored specifically for independent hotels, boutique lodgings, bed & breakfasts, glamping locations, and the revenue managers who handle these establishments. By leveraging reinforcement learning, it continually adjusts based on guest responses to different pricing tactics, carefully assessing the impact of each price alteration to achieve the perfect balance between occupancy rates and pricing strategies. Incorporating real-time data on market demand, competitor pricing, and booking patterns, TakeUp refines room rates autonomously, eliminating the need for laborious manual calculations or guesswork. The platform seamlessly integrates with leading property management systems, allowing users to establish rate constraints and strategic guidelines, all while featuring an AI engine supported by a revenue strategist for professional oversight. Additional tools like Boost enable users to compare revenue growth against past pricing models, while user-friendly visual dashboards offer valuable insights into performance metrics in relation to the broader market landscape. Ultimately, TakeUp equips hotels with the tools necessary to enhance their revenue strategies with both efficiency and effectiveness, fostering a data-driven approach to pricing and occupancy management that can adapt to shifting market dynamics.

BI Book serves as a robust business intelligence and reporting solution built on the Microsoft Power BI platform, allowing organizations to consolidate data from multiple sources into a unified environment for streamlined reporting, analysis, planning, budgeting, forecasting, and visualization through intuitive dashboards and timely updates. Featuring a suite of pre-built integrations and templates, it facilitates seamless connections to a variety of data sources, empowering users to effortlessly create, modify, share, and automate Power BI reports within minutes, all while eliminating the necessity for complex data warehouses or advanced technical skills. This software not only centralizes and structures business data for dependable analytics but also promotes automated workflows that greatly reduce the need for manual interventions, equipping users with vital tools for comprehensive analysis and scenario modeling. Additionally, users can securely share reports with role-based access, which enhances teamwork across departments and effectively dismantles data silos, all while adhering to stringent enterprise-grade security and compliance standards. The intuitive interface of BI Book ensures that individuals of all skill levels can harness its powerful capabilities to support data-driven decision-making, ultimately fostering a culture of informed choices within the organization. As organizations continue to navigate an ever-evolving business landscape, the adaptability and efficiency of BI Book will prove invaluable in optimizing their reporting and analytical processes.

INTELITY has emerged as a premier provider of an all-encompassing platform tailored for guest engagement and staff management, specifically designed for the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions strengthen the relationship between a mobile-focused guest experience and operational staff functions, all seamlessly integrated into a single platform. To learn how to implement a touchless guest experience, we invite you to arrange a demo with us today. Given the growing emphasis on cleanliness and the need to reduce physical contact, INTELITY offers a completely contactless check-in and mobile key service that allows guests to bypass the front desk entirely. By utilizing Mobile Check-In, guests can go straight to their rooms and use their Mobile Key for entry, significantly lessening the need for direct interactions. As a leader in hospitality engagement technology, INTELITY is dedicated to providing exceptional, innovative, and integrated Guest Services Platforms available on a variety of mobile and in-room devices, ensuring a smooth experience for both guests and staff. With a strong focus on enhancing the overall hospitality experience, we aspire to redefine industry standards and elevate service delivery. Our commitment to innovation and guest satisfaction drives us to continuously improve and adapt to the evolving needs of the hospitality sector.

Maximize your revenue potential with Guestrev, a comprehensive solution designed to enhance profits across all areas of your business through rules-based automation that provides the level of oversight revenue managers desire. Gain a complete and strategic understanding of your property’s revenue and profit streams, tailored specifically to your hotel with up to nine distinct categories of ancillary revenue. Guestrev facilitates dynamic pricing recommendations based on room type and market segment, allowing you to set prices for each room type independently of overall demand by considering various influencing factors. With Guestrev, you can accurately assess the true revenue potential of your guests at the segment level, gaining insights into their purchasing willingness, distribution costs, and overall profitability during their stay. Make informed forecasts, implement pricing strategies with confidence, and respond swiftly to market changes. By synchronizing your Property Management System (PMS) data with Guestrev in real time, you ensure access to the most precise and comprehensive view of your financial data. Additionally, this integration allows for more informed decision-making, ultimately driving sustained growth in your revenue streams.

Revintel provides 55 ready-made reports along with its BI solution, Compose, which empowers users to design personalized, brand-aligned interactive visualizations in various formats through an intuitive drag and drop interface. This capability allows you to focus more on strategic planning and analysis rather than just gathering data. You can monitor booking trends and pinpoint performance issues proactively, giving you the opportunity to act swiftly. Additionally, you can identify patterns and opportunities across different levels, whether it be for a single property, a market, a brand, or your entire portfolio. By having a cohesive view of your portfolio readily available, you can make quicker, more informed decisions that enhance revenue. Customizable dashboards facilitate a detailed exploration of critical business aspects, ensuring you have a holistic understanding of your operations. Moreover, to effectively steer your marketing strategies, you can analyze year-over-year economic and market conditions, resulting in deeper, more actionable insights that support agile revenue decision-making. Ultimately, Revintel's tools enhance your ability to respond to market dynamics effectively.

Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks. • Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings. • Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers. • Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments. • Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications. • Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.

Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.

Canary Digital Tipping boosts employee income while maintaining a hotel's financial health. This adaptable and user-friendly system functions without a dedicated app, enabling guests to easily provide cashless tips while ensuring immediate compensation for staff members. By customizing the digital tipping processes to suit your hotel's specific requirements, you can establish optimal strategies for patron gratuities. The platform allows for quick development of effective digital tipping methods, making the integration into your establishment straightforward. Encouraging guests to engage in digital tipping can be achieved through various channels, such as text alerts, email communications, and well-placed QR codes throughout the hotel, leading to increased tip frequency. Guests have the flexibility to tip by department or directly to individuals, and multiple staff members can receive tips through a single mobile device simultaneously. The automated distribution system streamlines the process for employees. Moreover, Canary manages all administrative tasks associated with cashless tipping, including payroll integration and the automation of tax documentation, ensuring a hassle-free experience for both hotel management and guests. This innovative approach not only motivates staff but also significantly enriches the overall guest experience, creating a win-win situation for everyone involved. Ultimately, by adopting such a system, hotels can foster a more rewarding environment for both employees and customers alike.

Cendyn's content management system is tailored for the hospitality sector, effectively handling content while adapting to your expansion. By leveraging powerful personalization tools, easy-to-use administrative features, and the promotion of real-time rates, you can enhance website interaction and create a sense of urgency that transforms casual visitors into confirmed bookings. This makes it an invaluable asset for any business aiming to thrive in a competitive market.