What is MiCollab?

Mitel MiCollab is a robust platform designed for enterprise collaboration, significantly improving secure and efficient communication regardless of user location. By integrating a variety of tools into a single application, it removes the need to juggle multiple software, allowing team members to manage voice calls, video conferencing, messaging, presence updates, audio meetings, mobile access, and collaborative efforts with ease. This integrated system not only streamlines project management but also strengthens connections among team members and encourages the sharing of insights across departments. Furthermore, it broadens collaboration options beyond the organization's limits, facilitating smooth interactions with clients and business partners alike. Users benefit from a uniform communication experience across all devices, enabling them to easily switch between gadgets without losing momentum in conversations. This level of convenience boosts productivity and ensures that teams remain connected regardless of their physical locations. In essence, Mitel MiCollab equips organizations to collaborate more effectively in a rapidly evolving digital landscape, paving the way for enhanced teamwork and innovation. With its user-friendly interface, the platform not only simplifies communication but also fosters a culture of collaboration that can lead to greater success.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

MiCollab Screenshot 1

Company Facts

Company Name:
Mitel Networks
Date Founded:
1973
Company Location:
Canada
Company Website:
www.mitel.com

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

MiCollab Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

MiCollab Customer Reviews

Write a Review
  • Reviewer Name: Glen S.
    Position: IT Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Saved our life with WFH!

    Date: Aug 27 2021
    Summary

    We put a Mitel system in about 6 months before the pandemic hit in March 2020 (great timing!). Honestly, it was a life saver when people started to work from home and take their computers with them.

    Once setup on Mitel, you send the user a deployment email and its a case of enterting the code on their PC, or scanning a QR code on their mobile and its all done!

    Granted they can take their deskphone home, but having a softphone saved a lot of money and made the transition to WFH really easy.

    The MiCollab phone app works exactly the same way and people are completely mobile - anywhere in the world! I even used my MiCollab (and deskphone) in China! Nobody would believe me until i showed them the view outside the window!

    The main thing to worry about is ensuring that the user has the correct status otherwise things get a litte confusing, but people love the fact they can just sit at their PC and make/receive calls. Having MiCollab has really made a difference to the way we work.

    Positive

    Easy to deploy.
    Can be used on PC or mobile.
    Integrates with the Mitel handset.
    Lots of features to keep people online.

    Negative

    Users find it a little confusing when working from home and then the office.
    Software can be little tricky if not configured properly.

    Read More...
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