What is MiCollab?
Mitel MiCollab is a robust platform designed for enterprise collaboration, significantly improving secure and efficient communication regardless of user location. By integrating a variety of tools into a single application, it removes the need to juggle multiple software, allowing team members to manage voice calls, video conferencing, messaging, presence updates, audio meetings, mobile access, and collaborative efforts with ease. This integrated system not only streamlines project management but also strengthens connections among team members and encourages the sharing of insights across departments. Furthermore, it broadens collaboration options beyond the organization's limits, facilitating smooth interactions with clients and business partners alike. Users benefit from a uniform communication experience across all devices, enabling them to easily switch between gadgets without losing momentum in conversations. This level of convenience boosts productivity and ensures that teams remain connected regardless of their physical locations. In essence, Mitel MiCollab equips organizations to collaborate more effectively in a rapidly evolving digital landscape, paving the way for enhanced teamwork and innovation. With its user-friendly interface, the platform not only simplifies communication but also fosters a culture of collaboration that can lead to greater success.
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MiCollab Customer Reviews
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Saved our life with WFH!
Date: Aug 27 2021SummaryWe put a Mitel system in about 6 months before the pandemic hit in March 2020 (great timing!). Honestly, it was a life saver when people started to work from home and take their computers with them.
Once setup on Mitel, you send the user a deployment email and its a case of enterting the code on their PC, or scanning a QR code on their mobile and its all done!
Granted they can take their deskphone home, but having a softphone saved a lot of money and made the transition to WFH really easy.
The MiCollab phone app works exactly the same way and people are completely mobile - anywhere in the world! I even used my MiCollab (and deskphone) in China! Nobody would believe me until i showed them the view outside the window!
The main thing to worry about is ensuring that the user has the correct status otherwise things get a litte confusing, but people love the fact they can just sit at their PC and make/receive calls. Having MiCollab has really made a difference to the way we work.PositiveEasy to deploy.
Can be used on PC or mobile.
Integrates with the Mitel handset.
Lots of features to keep people online.NegativeUsers find it a little confusing when working from home and then the office.
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Software can be little tricky if not configured properly.
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