Microsoft System Center Integrations

Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.

ActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.

Comprehensive software revolutionizes the manner in which Managed Service Providers deliver IT services to their clients. HaloPSA enables you to oversee your complete service desk with ready-to-use features that adhere to ITIL standards. This integration enhances efficiency and streamlines operations for better customer satisfaction.

The solution is user-friendly, quick, adaptable, and designed for comprehensive asset management throughout its lifecycle. Available in both cloud-based and on-premise formats, it includes features such as Asset Register, Asset Accounting, Depreciation, MACRS, Barcoding, Procurement, Disposal, Planned Maintenance, Contracts, Service Management, and Spares. Additionally, it offers robust reporting capabilities and can be accessed on any device or mobile platform without requiring installation. Notably, it has received USAF approval for security on SIPRNET/NIPRNET, ensuring its reliability for sensitive operations. This versatility makes it an ideal choice for organizations seeking efficient asset management solutions.

MPA Tools streamlines and enhances IT administrative tasks, significantly decreasing the time needed to address issues for Helpdesk teams, IT Professionals, and System Administrators alike. This contemporary application empowers IT experts to oversee their infrastructure more effectively and with improved precision. The capabilities of MPA Tools enable system administrators to execute a variety of functions and manage systems across environments such as SCCM, SCOM, Intune, Active Directory, and Azure AD. Its smart background processes assist administrators in ensuring devices are maintained securely and operate in optimal health. Users can conveniently download and install MPA Tools at their discretion, without any requirement for sign-up or additional installations. Among the primary advantages offered by MPA Tools are features such as Remote Workstation Management, Remote Server Management, SCCM Client Management and Support, and Intune Devices Management. Additionally, it facilitates the management of devices within Active Directory, making it a versatile solution for multi-computer environments. Overall, MPA Tools serves as a comprehensive toolset for IT professionals seeking efficiency and effectiveness in their administrative tasks.

HCL BigFix AEX is an innovative solution powered by GenAI, aimed at transforming the landscape of enterprise service operations. This platform offers smart self-service assistance, comprehends employee inquiries, and persistently improves its responses to elevate the user experience. By leveraging its intelligent capabilities, businesses can provide outstanding support experiences, optimize their operations, and significantly enhance efficiency and productivity across the board. Ultimately, this advanced solution fosters a more responsive and effective work environment.

Transform your IT services with a Microsoft-focused solution. ServiceTeam ITSM, built on the Microsoft Power Platform and Dynamics 365, shares the same digital essence as the Microsoft ecosystem you rely on. Tailored for Microsoft Customers, Partners, and Managed Service Providers by a certified Microsoft Partner, this innovative service desk solution enhances the experience for agents through a streamlined, high-performance interface that prioritizes your key activities. With ServiceTeam ITSM, you can easily utilize Power BI for in-depth management reporting, set up intricate automated workflows, and make the most of your existing Microsoft expertise and investments. This platform not only enables you to deliver exceptional customer service but also fosters business growth by ensuring your clients are consistently satisfied and engaged. Embrace the future of IT service management with a tool designed to elevate your operational efficiency.

AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape.

ProActive Parallel Suite, which is part of the OW2 Open Source Community dedicated to acceleration and orchestration, integrates effortlessly with the management of high-performance Clouds, whether private or public with bursting capabilities. This suite provides advanced platforms for high-performance workflows, application parallelization, and robust enterprise Scheduling & Orchestration, along with the dynamic management of diverse Heterogeneous Grids and Clouds. Users now have the capability to oversee their Enterprise Cloud while also enhancing and orchestrating all their enterprise applications through the ProActive platform, making it an invaluable tool for modern enterprises. Additionally, the seamless integration allows for greater efficiency and flexibility in managing complex workflows across various cloud environments.

PowerPlug Pro serves as an advanced PC Power Management System and a patented solution for waking up PCs, tailored for medium to large enterprises. It empowers IT departments to establish diverse power policies for various PC groups, defining specific criteria for when PCs should enter energy-saving mode, ensuring minimal disruption to users' activities. The innovative Wake Up solution, which is currently patent pending, enables IT staff to conduct maintenance tasks outside of standard business hours, thereby enhancing the efficiency of software and patch deployments. Additionally, End Users can securely access their workstations through a dedicated Wake Up Portal, facilitating remote work opportunities while helping organizations reduce costs and conserve energy. This multifaceted approach not only streamlines IT operations but also fosters a more flexible work environment for employees.

NorthStar empowers organizations to seamlessly integrate threat intelligence and business insights, facilitating a risk-oriented strategy for their vulnerability management initiatives. The platform streamlines the gathering, standardization, unification, and analysis of data related to threats, assets, software, and vulnerabilities. By utilizing a clear scoring system, NorthStar eliminates the cumbersome and manual task of determining the priority for addressing vulnerabilities, thus enhancing overall efficiency. This innovative approach not only saves time but also ensures that resources are allocated effectively to mitigate risks.

Axonius empowers IT and security teams to effectively manage complexity by serving as a definitive repository for their entire digital infrastructure. By offering a detailed insight into all assets, such as devices, identities, software, SaaS applications, vulnerabilities, and security measures, clients can proactively address threats, assess risks, reduce response times to incidents, automate processes, and guide strategic business decisions, all while minimizing the burden of repetitive manual work. This capability not only streamlines operations but also enhances overall security posture.

Microsoft and Intel exclusively endorse PCmover® Enterprise as the optimal solution for PC migrations, highlighting its ability to significantly reduce IT time and expenditures during hardware and operating system updates, potentially saving over $300 per device based on industry insights. For large organizations and enterprises, utilizing PCmover® can lead to savings of up to 60% on both hard and soft costs, reinforcing its status as Microsoft's sole recommended migration tool, capable of handling any transfer scenario, whether it's for break/fix situations or regular computer and OS refreshes across various network sizes. In the realm of remote home office migrations, PCmover® Enterprise stands out against competitors like USMT and other tools, successfully addressing the needs of central IT departments. With key features such as automated PC migrations, support for multiple migration scenarios, straightforward implementation, enterprise-level assistance, and zero-touch computer migrations, it proves to be a comprehensive solution for remote PC migrations. This innovative tool not only streamlines the migration process but also enhances productivity for IT teams.

Enhance your team's capabilities for rapid application deployment by equipping them with advanced tools. Automate the entire lifecycle of third-party installers, including downloading, testing, repackaging, and publishing, all without manual input. Evaluate deployment options swiftly to maximize the use of supported vendor installers effectively. Strengthen quality assurance by proactively detecting and rectifying application issues prior to deployment. Establish a consistent and repeatable process for building, customizing, and testing application deliveries, ensuring reliability across the board. Reduce operational risks that can stem from compatibility issues and application conflicts by implementing best practices. Integrate seamlessly with existing package request workflows through a well-structured REST API or by leveraging PowerShell cmdlets for enhanced functionality. Analyze Java dependencies and pinpoint shared files among applications to focus your testing efforts where they are needed most. Simplify Windows Virtual Desktop (WVD) management by creating App Attach image files from MSIX packages, leading to a smoother operational workflow. This holistic strategy not only boosts efficiency but also cultivates a dependable deployment landscape, ultimately empowering teams to achieve their goals with confidence. Additionally, the streamlined processes allow for better resource allocation and a reduction in potential downtime during application rollouts.

More than 90% of targeted cyber attacks begin with spear phishing emails, underscoring the urgent requirement for enhanced mail server security. Unfortunately, many current security measures, such as the basic protections found in Microsoft® Exchange™ 2013 and 2016, rely on outdated pattern file updates that mainly detect traditional malware. These approaches often fall short in their ability to identify malicious URLs or document exploits, which are common in sophisticated attacks and advanced persistent threats (APTs). On the other hand, ScanMail™ Suite for Microsoft® Exchange™ takes a proactive stance against highly targeted email threats and spear phishing by utilizing advanced document exploit detection, a superior web reputation system, and sandboxing, all integral to a customized APT defense strategy that competitors do not offer. Additionally, ScanMail stands out by providing the capability to block conventional malware through its advanced email, file, and web reputation technologies, coupled with global threat intelligence gathered from the Trend Micro™ Smart Protection Network™ cloud-based security, thereby delivering extensive protection for your mail server. In this landscape of ever-evolving cyber threats, selecting the appropriate security solution becomes imperative for the safety of your organization, ensuring that it can withstand both current and future challenges effectively.

Manage all aspects of containers, virtual machines, networks, and storage through a single, cohesive platform. By incorporating ManageIQ with your existing management systems, it can automatically identify inventory, create relationship mappings, and keep track of any changes. This seamless integration leads to a detailed, up-to-date, and interconnected dataset that forms the foundation of our advanced management features. Resource bundles can be created and made accessible in a service catalog, enabling end users to easily submit requests. Once provisioned, you can oversee the entire lifecycle of the service, which includes ensuring policy compliance, conducting compliance checks, managing delegated operations, and handling chargeback/showback processes, right up to decommissioning. Moreover, the platform allows for content scans of virtual machines, hosts, and containers, which can be integrated with automatically discovered data to establish enhanced security and compliance measures. Importantly, this content scanning function operates agent-free, making it effective for external or non-cooperative virtual machines, thus reinforcing security protocols across all environments. This adaptability guarantees that comprehensive security strategies are consistently implemented, regardless of any complexities in the infrastructure.

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

Snow Commander functions as a comprehensive hybrid cloud management platform that leverages automation to improve business agility, governance, and operational efficiency. This cutting-edge solution empowers IT teams to eliminate cumbersome manual approval processes, allowing end users to swiftly access both public and private cloud resources, which is vital for the rapid pace required by agile development teams. By optimizing hybrid cloud management, organizations can significantly enhance their flexibility and productivity. Snow Commander ensures a smooth experience for users who need quick access to cloud resources while also providing IT with essential insights for tracking resource usage. The self-service portal, along with automated provisioning, guarantees that development teams can maintain their workflow without interruptions. Furthermore, its sophisticated workload engine facilitates change orchestration by integrating cost management, governance policies, and automation capabilities. With its versatile features, Snow Commander not only streamlines operational processes but also fosters a culture of innovation throughout the organization. Ultimately, this tool positions businesses to adapt swiftly to changing demands in the cloud landscape.

Create a strong and flexible cloud infrastructure that allows for effective governance and clear organizational hierarchies within your cloud environment. This can be achieved by forming separate organizations and defining the connections among users, tenants, and projects, all while efficiently controlling quotas and services. Leverage cloud and virtualization solutions like Red Hat Enterprise Virtualization, Amazon Web Services, and Microsoft Azure for resource provisioning, set timelines for resource decommissioning, and adjust your setup based on your unique requirements. By examining your existing operational landscape and conducting various hypothetical analyses, you can strategically plan resource allocation and gain continuous insights into usage trends, which will aid in the development of detailed chargeback systems, quota management, and policy frameworks. Additionally, enhance your grasp of performance metrics, capacity planning, and workload management through SmartState's historical data and trend analyses that yield vital information about various aspects of your cloud setup. Formulate an effective policy framework for your infrastructure and incorporate automated alerts and responses to quickly adjust to shifts in your cloud ecosystem, ensuring sustained optimization and responsiveness. This thorough strategy not only enhances resource oversight but also cultivates a proactive environment of continuous monitoring and adaptability within your organization, ultimately driving efficiency and innovation. By fostering a culture that embraces change and technology, your organization can stay ahead in the rapidly evolving cloud landscape.

Well-designed dashboards provide a clear view of vulnerability metrics, performance patterns, and compliance with service level agreements, aiding in the swift prioritization of issues. Enhanced workflows merge vulnerability scan outcomes with remediation tasks, leveraging tools such as Microsoft SCCM to boost overall productivity. Keeping an eye on potential blind spots will help you identify parts of your infrastructure that might remain unmonitored, potentially exposing you to risks. The capability to export data facilitates thorough analysis and customized reporting, which is essential for meeting audit requirements and fostering process improvements. Simplifying the often labor-intensive process of linking identified vulnerabilities with required remediations can greatly enhance operational effectiveness. Moreover, by monitoring the progress of ongoing tasks, teams can focus on unresolved vulnerabilities, eliminating the risk of redundant efforts and ensuring a more efficient response to potential threats. This holistic strategy not only reduces risks but also promotes a culture of ongoing enhancement within your security protocols, ultimately leading to a more resilient infrastructure. As organizations adapt to evolving threats, this comprehensive framework will serve as a foundational element for future security initiatives.

Panaseer's continuous control monitoring platform serves as a robust solution for overseeing every facet of your organization. It delivers reliable, automated insights regarding the organization's security and risk posture. By establishing a comprehensive inventory of all organizational elements—such as devices, applications, personnel, accounts, and databases—the platform pinpoints assets that may be absent from various sources and highlights potential security vulnerabilities. Furthermore, it offers valuable metrics and assessments to help you comprehend your compliance and security standing at all levels. The platform is capable of processing data from any source, whether it's cloud-based or on-premises, allowing for flexibility in data integration. Users can easily access this information across security, IT, and business domains through readily available data connectors. By employing entity resolution techniques, the platform effectively cleans, normalizes, aggregates, and de-duplicates the data, resulting in a continuous stream of insights regarding unified assets and controls across devices, applications, personnel, databases, and accounts. This ensures that organizations can maintain a proactive approach to their security and compliance needs.

The Operations Manager provides flexible and cost-effective infrastructure monitoring that ensures reliable performance and availability of critical applications, in addition to offering comprehensive management of both private and public cloud settings, along with data centers. This comprehensive solution is tailored to address the varied requirements of contemporary enterprises, enhancing their operational efficiency and resilience.

Gaining a clear understanding of a digital risk protection solution can greatly improve your preparedness by uncovering the identities of your adversaries, their goals, and the strategies they might employ to compromise your security. Google Digital Risk Protection delivers a thorough digital risk protection offering that includes both self-service SaaS products and a comprehensive managed service model. Each option empowers security professionals to extend their focus beyond their organization, identify critical attack vectors, and uncover malicious activities originating from the deep and dark web, along with ongoing attack campaigns on the surface web. Additionally, the Google Digital Risk Protection solution provides in-depth insights into the profiles of threat actors, including their strategies, techniques, and operational methods, which enriches your understanding of cyber threats. By effectively mapping out your attack surface and monitoring activities across the deep and dark web, you can obtain crucial visibility into risk factors that could threaten your entire enterprise and its supply chain. Such a proactive stance not only fortifies your organization but also builds greater resilience against emerging threats, ensuring you are better prepared for any future challenges. This comprehensive approach allows for ongoing adjustments and enhancements to your security posture, facilitating continuous improvement in risk management strategies.

The Veriti platform harnesses the power of AI to diligently monitor and resolve security vulnerabilities across the entire security architecture without disrupting business functions, beginning at the operating system level and progressing upwards. With complete transparency, users can swiftly neutralize threats before they have a chance to emerge. Veriti consolidates all configurations to establish a solid security foundation, correlating a variety of data sources, including telemetries, CAASM, BAS, vulnerability management tools, security logs, and intelligence feeds, to pinpoint misconfigurations that might result in security exposures. This automated approach facilitates a seamless assessment of all security settings. You will receive direct insights into your risk posture along with various remediation options, which may include compensating controls, Indicators of Compromise (IoCs), and essential patches. Consequently, your team is empowered to make informed security decisions. The most effective remediation happens before vulnerabilities are exploited, emphasizing the need for preemptive measures. By employing sophisticated machine learning techniques, Veriti not only anticipates the potential consequences of any remediation step but also assesses the possible implications, guaranteeing that your security strategies remain both proactive and thoughtfully devised. This comprehensive approach ensures that your organization can uphold a strong security stance amidst a constantly changing threat environment, further reinforcing the importance of continuous vigilance.

This hybrid cloud lifecycle management solution provides organizations with the tools necessary to effectively govern, provision, monitor, and oversee their cloud infrastructure. MyCloud combines data visualization and exploration into a user-friendly application, facilitating in-depth analysis and actionable insights for both IaaS and PaaS resources. Additionally, the product delivers data-driven suggestions and advisories, ensuring that enterprise cloud ecosystems are consistently optimized for utilization, efficiency, automation, and security, ultimately leading to better resource management and improved operational performance.

Eclypsium® offers protection for enterprise devices by focusing on the hardware and foundational firmware levels, ensuring their overall health and integrity, an area where conventional security measures fall short. By adding an essential layer of security, Eclypsium safeguards critical components such as servers, networking equipment, laptops, and desktop computers that are vital to an organization’s operations. Unlike traditional security, which primarily targets software vulnerabilities, Eclypsium emphasizes the security of hardware and firmware, identifying and mitigating low-level threats from the moment a device starts up and throughout its core programming. It provides a comprehensive view of all enterprise devices, facilitating the automatic detection of vulnerabilities and threats across each hardware and firmware element. Users can manage these devices both on-site and remotely, accommodating flexible work arrangements including remote work and BYOD practices, thereby enhancing overall enterprise security. Ultimately, Eclypsium ensures that organizations can confidently protect their infrastructure against evolving security challenges.

Axibase Enterprise Reporter (AER) is an all-encompassing IT reporting solution that facilitates performance evaluation and capacity planning through linked data and user-friendly access. Its pioneering linked data framework allows AER to provide reporting capabilities across multiple monitoring systems simultaneously, thereby avoiding data redundancy. AER integrates smoothly with a myriad of platforms, such as IBM Tivoli, Microsoft System Center Operations Manager, HP Openview and Performance Manager, BMC ProactiveNet, VMWare vCenter, Oracle Enterprise Manager, SAP HANA, NetApp OnCommand, WhatsUp, Dynatrace, and Entuity, among others. In addition, AER is equipped with a universal adapter that connects to any monitoring system or custom data source adhering to JDBC standards. By serving as a centralized repository for IT infrastructure metrics, AER enables systems administrators and application support teams to perform and automate performance monitoring and capacity planning tasks more effectively, resulting in considerable time savings. This efficient methodology not only improves operational productivity but also allows teams to respond to data insights with heightened flexibility, ultimately fostering a more responsive IT environment. With its robust capabilities, AER positions organizations to better navigate the complexities of IT performance management.

Oomnitza stands out as the most adaptable platform for Enterprise Technology Management available today. It streamlines essential IT business processes through automation. Our software-as-a-service offering includes agentless integrations, optimal workflow practices, and low-code options. By utilizing their current endpoints, applications, network infrastructure, and cloud systems, businesses can quickly attain efficiency in operations, security, and finances. We partner with renowned and forward-thinking companies to improve resource utilization, minimize cyber threats, accelerate audit processes, and enrich the digital experience for users. Discover more about our services at Oomnitza.com, where innovation meets operational excellence.

HCL iAutomate is a part of the HCLSoftware AI & Intelligent Operations suite, specifically within the Infrastructure Automation and Orchestration sector. This intelligent runbook automation solution merges artificial intelligence with automation to streamline and enhance the lifecycle of enterprise IT operations. By utilizing technologies such as machine learning and natural language processing, it effectively identifies problems, suggests solutions, and triggers automated fixes, enabling a seamless zero-touch automation experience. Moreover, it facilitates comprehensive incident resolution and task automation throughout the entire infrastructure and application landscape, leveraging an extensive library of over 3400 configurable and reusable runbooks. This innovation not only enhances operational efficiency but also significantly reduces the manual effort required for IT management tasks.