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What is MightyCall?

MightyCall offers a versatile and scalable cloud-based call center solution tailored for small and medium-sized enterprises. Join the MightyCall community and experience how our innovative Call Center system can transform the way your business communicates with clients. This unique approach to communication can significantly enhance your operational efficiency and customer satisfaction.

Pricing

Price Starts At:
$15 per month per user
Price Overview:
Core - $15 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access

Pro - $23 per month / user billed annually - Intelligent cloud call center:

All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting

Power - $30 user/mo, billed annually - Call center solution powered by auto dialer.

Everything in Pro, plus:
- Auto dialers
- Dedicated account manager

Enterprise - $ 50 user/mo, billed monthly 5-user minimum - Custom-fit plan with predictive dialer

Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, MightyCall provides an API

Screenshots and Video

Company Facts

Company Name:
MightyCall
Date Founded:
2013
Company Location:
United States
Company Website:
www.mightycall.com
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Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
Target Organization Types
Mid Size Business
Enterprise
Supported Languages
English

MightyCall Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

SIP Trunk Provider

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

More MightyCall Categories

  • Reviewer Name: Alex P.
    Position: Product manager ( PM)
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Looking for a VOIP solution with robust features? Consider MightyCall!

    Date: May 07 2023
    Summary

    MightyCall appears to be a robust VOIP solution with a range of useful features that can help businesses operate more efficiently. While it is dependent on a reliable internet connection, it offers a range of tools and integrations that can help streamline communication and collaboration. It's important to evaluate your specific business needs to determine whether MightyCall is the right solution for you, but based on user feedback and reviews, it appears to be a solid option for many businesses.

    Positive

    MightyCall has become an integral part of our business, and we absolutely love it! It is worth every penny and is essential to our business model. Without MightyCall, we would not be able to operate as smoothly and efficiently as we do.

    Negative

    The only downside to the service is that it is dependent on the internet, so if you are traveling in an area with bad cell reception, calls may drop.

    Read More...
  • Reviewer Name: Chaya M.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Service And system!

    Date: Mar 23 2022
    Summary

    Great experience!

    Positive

    They have a great set system, We also used their toll to record for us, it's very good! And we would recommend it.

    Negative

    Everything is good just that there is only available time to choose a number.

    Read More...
    Official MightyCall Response
    Date: Mar 29 2022
    Hi there! We are happy to know that you like our service :)
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent Services and support

    Date: Apr 02 2022
    Summary

    Excellent service from MightyCall. Their initial review system took around 3 days to get my account activated but after that everything is just like awesome. no problem at all.

    Positive

    I am using it from last 1 year and i am just loving it. Everything is fine. Call flow, Setup and easy to use. must use for business.

    Negative

    Voice studio should be free. Rest everything is fine. Sometimes calls quality is not that good, while calling to Australia, caller on the other hand can not hear properly.

    Read More...
    Official MightyCall Response
    Date: Apr 20 2022
    Hi there! Thank you for your feedback! We are always ready to help you with every issue you might have :)
  • Reviewer Name: Priya M.
    Position: Trainee
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Packed with features

    Date: Jul 17 2022
    Summary

    When we make a call people know it is a business call, it's cheaper than the other with the same features in the market. Easy to set up.

    Positive

    Great ability to auto record and configure call menus which is very helpful, plus the calls are easily identified. Perfect Quality.

    Negative

    No complaints just they offer voice-over service, but with a fee.

    Read More...
    Official MightyCall Response
    Date: Jul 27 2022
    Hi Priya, thank you for leaving such a nice review! It's great to know you're happy with MightyCall quality of service and pricing :)
  • Reviewer Name: A Verified Reviewer
    Position: Tech specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very easy to use

    Date: Mar 23 2022
    Summary

    I have had an amazing time using MightyCall and found to very easy to make needed changes. Nicely priced.

    Positive

    Very easy and fast to add numbers, set up team numbers and get new voicemails and add them to the call flow. Very reasonable price.

    Negative

    On the mobile app you don't have quite as much freedom as you do on a desktop/laptop. Call flow can be a little confusing when new to the system.

    Read More...
    Official MightyCall Response
    Date: Mar 29 2022
    Hi there! Thank you for your feedback :) With each update of our application, we try to make it even better, so stay tuned! You can always send us your wishes via email to support@mightycall.com
  • Reviewer Name: A Verified Reviewer
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Why aren't more people using MightyCall

    Date: Mar 23 2022
    Summary

    We have had the best experience with customization and tech support! We have used services like 8x8 and before that phone service provided by our internet service provider but MightyCall has been the best!

    Positive

    It is easily customizable to how you want your phones to work. The tech support is also great and always know how to resolve any issues if any issues come up.

    Negative

    if I had to really pick on something then I would just saying pricing could be a little better. Like a bigger discount for yearly payments.

    Read More...
    Official MightyCall Response
    Date: Mar 29 2022
    Thank you for your feedback! It's very important for us :)
  • Reviewer Name: EJ J.
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    GREAT PARTNERSHIP

    Date: Mar 23 2022
    Summary

    Overall, this is an affordable system that anyone can use for their business. Especially call center like mine.

    Positive

    Customer Service is always available to answer and questions my team and I might have about our account. Admin accounts are very user friendly and there are video available for those that needs them to be successful with the accounts.

    Negative

    I wish I could learn how to transfer calls from the app to my teammates. This seems to be the hardest part of my MightyCall Account.

    Read More...
    Official MightyCall Response
    Date: Mar 29 2022
    Hi there! We are happy to know that you like our service :) Please, write to our support email - support@mightycall.com. Our support specialists will help you to solve the issue with transferring calls.
  • Reviewer Name: A Verified Reviewer
    Position: President
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Functional and affordable

    Updated: Mar 24 2022
    Summary

    My overall impression of this VoIP Tool is amazing with easy to use settings and a straight forward process. 9/10 will be using for a long time to come.

    Positive

    Very affordable and works very well among my small team. It is very easy to explain to anyone who has never used mighty call before and is very easy to change and find needed settings.

    Negative

    Not as flexible with settings while using the mobile app. Sometimes does not properly alert notifications on mobile.

    Read More...
    Official MightyCall Response
    Updated: Apr 28 2022
    Hi there, and thank you for your feedback! We are trying to do our best :) Regarding notifications: please check your phone settings for the permission to send notifications specifically for our app. You can always reach out to our support team at support@mightycall.com or send your feedback right in the app, we'd be glad to assist you.
  • Reviewer Name: Rick M.
    Position: Director
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I’m absolutely pleased with MightyCall

    Date: Jun 10 2022
    Summary

    I’m absolutely pleased with MightyCall. Especially I like that I can call toll-free wherever I am. The system is fantastic and the app is very functional and simple to use. I can see the text transcription of the voice messages my phone got, it's very handy. I moved my phone number to the MightyCall system and it works precisely with all security measures. Highly recommend this platform!

    Positive

    - Simplicity in use
    - Affordability
    - Viability
    - Especially I like that I can call toll-free wherever I am.

    Negative

    Possibility to screen the call.
    Investment potential.
    It’s a perfect tool for business operations and daily conversations for a very good price.

    Read More...
    Official MightyCall Response
    Date: Jun 13 2022
    Hi Rick, thank you so much for your feedback and recommendations! Happy to know you're staying with us after the trial period. We'll do our best to continue providing top quality VoIP service for your business :)
  • Reviewer Name: A Verified Reviewer
    Position: IT & Research Specialist
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best Cloud voice calling option for small business

    Date: Aug 29 2020
    Summary

    We used MightyCall in the past. It helps us to solve our helpdesk limitation. Using MightyCall now can communicate and resolve customers' issues on voice calls. It's best for small businesses.

    Positive

    You can easily call using VOIP method. Simple and greatly integrated helpdesk solution. No complexity in setup this tool. It's a cloud-based calling platform. So it saves from hardware purchases.

    Negative

    It works best. It gave us great service. We migrated because it's supporting a small size business.

    Read More...
    Official MightyCall Response
    Date: Mar 29 2022
    Thank you for your kind words! We are doing our best for you :)
  • Reviewer Name: Sergey Z.
    Position: Administrator
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good service for a team of 5

    Date: Jul 17 2019
    Summary

    Positive overall. We noticed that the product is growing, new features added, The app is also really stable. We wish MightyCall all the best and become the number one in US and worldwide!

    Positive

    Pricing for a team of 5 is great! Actually, their pricing was our main reason for signing up. The initial set up was smooth and simple, and we didn’t have to wait too long to port over our numbers.

    Negative

    No particular complaints at the moment. Working stable.

    Read More...
    Official MightyCall Response
    Date: Mar 29 2022
    Thanks a lot! We are working for you :)
  • Reviewer Name: Nick H.
    Position: Enterpreneur
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use app

    Date: Jun 20 2019
    Summary

    MightyCall seems to work very well and staff is very helpful.

    Positive

    Easy to use, support helped me with settings. I've been using this software for about 3 months. So far so good.

    Negative

    It was hard to set voicemail greeting, had to call support.

    Read More...
    1 user found this review useful.
    Official MightyCall Response
    Date: Mar 30 2022
    Thank you for your feedback! All the best :)
  • Reviewer Name: John S.
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Recommended!

    Date: Jun 28 2019
    Summary

    Very effective system for the money. Easy to use.

    Positive

    Generally my experience has been really positive. MightyCall has a lot of great features. What I most like about MightyCall is that we can use it on our desk phones and without having to rent the phones themselves. The setup was pretty easy.

    Negative

    Only thing is that API integration with a basic CRM is missing.

    Read More...
    1 user found this review useful.
    Official MightyCall Response
    Date: Mar 29 2022
    Hi there! Thank you for your feedback! Please, contact our support service via email support@mightycall.com, we will help you with API integration :)
  • Reviewer Name: Lenny B.
    Position: General Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good affordable software

    Date: Jul 07 2019
    Summary

    Lots of features for a great price & easy to use. Fine with me.

    Positive

    We are a team of 3, but we are not billed per user. The connection is ok.

    Negative

    Wishing there was a desktop app or an extension to browser (Chrome preferably)

    Read More...
    Official MightyCall Response
    Date: Mar 29 2022
    Thank you for your feedback and for your idea too :) You can always send us your wishes by email: support@mightycall.com
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