What is Moment?

Moment, which was previously known as Moment House, offers a seamless platform that enables creators to design distinctive, ticketed events called Moments, which can connect them with fans worldwide. Since your audience is global, why not captivate them with a Moment? You can create immersive social experiences that transcend simple interactions, allowing your fans to engage on a deeper level through voice communications. Moreover, you can arrange memorable one-on-one video chats that create lasting connections. The option to sell merchandise during events adds another layer to the overall experience, making it even more enjoyable. With live modules integrated into your events, the excitement only grows. You have complete authority over your events, with tools to analyze, update, and export all relevant data at your disposal. Retain the entirety of your ticket sales while benefiting from a reasonable 10% service fee at checkout, enabling you to maximize your earnings. You can easily export email lists as CSV files, which helps in nurturing direct relationships with your supporters. Customize the appearance of your Moment with your unique artistic flair and receive help from our knowledgeable in-house experts for any technical issues you may encounter. In addition, you can track where your ticket sales are coming from and work alongside promoters, all while enjoying the capability to display sponsor or charity logos. This all-encompassing strategy ensures that every element of your event is fine-tuned for optimum success, paving the way for truly memorable experiences for both creators and fans. Ultimately, this makes it easier than ever to build and maintain valuable connections with your audience.

Integrations

No integrations listed.
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Screenshots and Video

Moment Screenshot 1
Moment Screenshot 1

Company Facts

Company Name:
Patreon
Company Location:
United States
Company Website:
www.moment.co

Product Details

Deployment
SaaS

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Moment Categories and Features

Virtual Event Platforms

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

More Moment Categories

Moment Customer Reviews

Write a Review
  • Reviewer Name: Todd C.
    Position: DJ / Software Engineer
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    HORRIBLE customer service, low quality production

    Date: Dec 03 2022
    Summary

    When I contacted Moment.co and told them this, they just said "I understand that you were looking forward to a better quality of the show and we're sorry if it did not reach your expectation. However, upon checking with our internal team there was no issue the same as what you have mentioned.I can assure you that our team is also monitoring the event to make sure it's gonna be successful." This is nonsense because first of all, the event was already over, so "our team is monitoring the event" makes no sense. Also, I've played in orchestras myself and every orchestra person who has heard this has unanimously agreed that this was an awful recording. So, Moment wouldn't give me a refund. I hope they're happy that I'm now going to tell this story to everyone I know and warn you folks over a laughable 17 dollars that they could have simply refunded.

    Never use this service, it's garbage.

    Positive

    The interface looks decent. The design of the website looks modern, and they make it very easy to hand over your money.

    Negative

    I watched a stream of an artist and the stream quality was very poor. It was NOT just the actual software/bitrate, the sound was mono instead of stereo, and it was an orchestra that sounded completely improperly mixed and as if it were recorded by a single microphone. At best, this "professional production" sounded like a high school orchestra. It's one of the worst things I've ever paid money to listen to.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Moment review

    Date: Sep 02 2022
    Summary

    Yikes on bikes.. I wouldn't participate in any of their "events" ever again.

    Positive

    Nothing that could justify paying $30 for a show and getting no response from MH or customer service when the show got cancelled.

    Negative

    Minimal interaction on Facebook.. site crashed right as a huge event was about to start.. no message from Moment or customer service. I wouldn't give them my money.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: User
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Negative stars

    Date: Sep 11 2022
    Summary

    Don't attend events on this platform, audio is terrible and you won't event get to see it. Their customer service is terrible and slow.

    Positive

    None, there are no pros, absolutely none other than maybe GME won't be on this platform next year for sure.

    Negative

    GME did not go off without a hitch and I still can't even view the replay. Beware if you give them your money, because no one responds.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: MSP Technical Support Representitive
    Has used product for: Less than 6 months
    Uses the product: Yearly
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Moment House Fails

    Date: Sep 02 2022
    Summary

    Ask any Good Mythical Morning fan who attempted to watch the livestream of "Good Mythical Evening 2". The only reason anybody knew any info was from Good Mythical crew themselves.

    Positive

    Nothing....... nice white screen for a live event's entire audience but thats no reward for paying customers.

    Negative

    Everything, they are a live event streaming host that fail to be able to provide the service they stated they would.

    Read More...
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