MyGlue Integrations

Datto RMM is a comprehensive cloud-based platform that empowers Managed Service Providers (MSPs) to effectively oversee and safeguard their clients' IT environments with modern and dependable solutions. Its design focuses on minimizing complexity, expenses, and potential risks, ensuring a seamless experience for users. The platform boasts robust automation and monitoring capabilities, including ransomware detection, patch management, and remote access, enabling MSPs to proactively address IT challenges, swiftly react to incidents, and enhance customer service. Additionally, it features an all-in-one cloud backup and disaster recovery system that is image-based, facilitating cloud-to-cloud backups and rapid recovery of vital data across Microsoft 365 and G Suite applications. With support for both Windows and Mac systems, users can quickly backup and restore files and folders, while secure file synchronization and sharing are streamlined through a centrally managed collaboration system. Furthermore, the solution allows for the prompt and reliable restoration of servers, demonstrating its effectiveness as a comprehensive business continuity and disaster recovery tool for organizations of all sizes. This multifaceted approach ensures that MSPs can maintain high levels of service and operational efficiency for their clients.

Eliminate the sharing of credentials, establish strong administrative permissions, enhance comprehensive login security for your clients, and meet insurance and compliance requirements with Evo Security. EPIC signifies a groundbreaking evolution for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), Network Operations Centers (NOCs), and Security Operations Centers (SOCs) looking to reduce the dangers associated with credential sharing while guaranteeing secure logins across endpoints, network devices, and web applications in a cohesive manner. A vital yet frequently neglected element of managed services is the requirement for MSP administrators to internally exchange customer passwords and multi-factor authentication (MFA) codes. Although Password Managers and various Password Rotation tools offer a degree of convenience and improvement, they ultimately sustain the same security issues. As cybercriminals increasingly target MSPs and regulatory pressures demand improved solutions, this undesirable practice has reached its breaking point. The Evo Privileged Access Manager facilitates effortless access management in situations where technicians and administrators must engage with the Evo platform, whether in a fully managed or co-managed customer setting. This adaptability guarantees that security protocols are upheld while still allowing for the necessary access to maintain operational efficiency. Ultimately, adopting such robust measures not only protects sensitive information but also enhances trust between service providers and their clients.

The ever-evolving nature of cyber threats drives organizations to establish a strong security infrastructure that can withstand sophisticated attacks, including zero-day vulnerabilities and supply chain incidents. To maintain essential cybersecurity measures, it is crucial to have an effective mix of skilled personnel, streamlined processes, and cutting-edge technology; in this context, Barracuda Managed XDR emerges as a key partner in strengthening your cybersecurity efforts. This open extended detection and response (XDR) platform integrates advanced technologies with a specialized team of security analysts who operate within our Security Operations Center (SOC). By analyzing billions of raw events each day from more than 40 connected data sources, the Barracuda Managed XDR solution, along with our extensive threat detection protocols aligned with the MITRE ATT&CK® framework, allows for quicker threat identification and significantly shorter response times. Investing in such a robust solution not only fortifies your security posture but also gives your organization the confidence to tackle the intricate challenges posed by contemporary cybersecurity threats. Ultimately, this proactive approach to cybersecurity is not just about defense; it is about building resilience in an increasingly hostile digital landscape.

Elevate the loyalty of both your customers and employees using our innovative one-click survey tool, which integrates effortlessly with your CRM or email signature for automatic deployment. This tool allows for immediate recognition of employees who provide exceptional service, with their accomplishments highlighted on a public newsfeed. By cultivating an environment where praise is shared among managers and peers alike, this platform is customized to align with your organization's culture and goals. All recognition displayed on the newsfeed encourages a spirit of appreciation throughout the workplace. You can also create goal-oriented competitions to effectively convey and synchronize your company's objectives with your team, ensuring that top performers receive the recognition they deserve. With Crewhu, you not only reduce employee turnover but also enhance customer loyalty, recurring revenue, and overall profitability. Specifically designed for Managed Service Providers, Crewhu simplifies the process of engaging and motivating your workforce, all while prioritizing customer satisfaction and accelerating business growth. Ultimately, nurturing a positive workplace culture leads to increased employee happiness, which translates into satisfied customers and a flourishing organization, reinforcing the synergy between employee engagement and customer success. This interconnected approach ensures that every team member feels valued and empowered, driving the company toward greater achievements.

Ensure the secure and dependable backup of Microsoft 365 and Google Workspace (previously known as G Suite) to safeguard essential business applications, emails, and documents from cyber threats and service interruptions. Datto SaaS Protection, an innovative cloud-to-cloud backup solution tailored specifically for MSPs, supports thousands of businesses with its robust features. This service delivers extensive backup, recovery, and overall cyber resilience for vital cloud data within Microsoft 365 and Google Workspace environments. With its one-click restore functionality, you can swiftly recover from incidents like ransomware attacks or user mistakes, thereby safeguarding your data against irreversible loss. The onboarding process is streamlined, enabling quick setup for new clients, while backup management is centralized, allowing for easy oversight from a single interface. Clients benefit from discounts on all licenses purchased, meaning increased sales lead to higher earnings for you. Furthermore, this solution helps you fulfill compliance, security, and business continuity obligations that extend beyond the capabilities of Microsoft 365 or Google Workspace. By implementing this solution, you not only enhance your service offerings but also build lasting relationships with your clients through added value.

CharGenie combines all the capabilities of ChatGPT while staying updated with the latest information and events. It is available 24/7, offers unlimited access, supports over 75 different languages, and features mobile applications for both Android and iOS devices. In addition to being a key component of Writecream, CharGenie is enhanced by a variety of AI-powered tools designed to create visuals and voiceovers, along with more than 45 ready-made templates to aid in the creation of diverse written content. Moreover, this extensive array of tools empowers users to elevate their creativity and productivity effortlessly, making the writing process more enjoyable and efficient. With its user-friendly interface and robust features, CharGenie stands out as a versatile solution for anyone looking to improve their creative output.

Maintain connectivity through premium routing features that include a built-in firewall, an intrusion detection system, and an effortless 4G LTE backup. The Datto Networking Appliance (DNA) and D200 Edge Routers from Datto Networking deliver a robust solution, blending efficient routing with essential firewall protection, web content filtering, and seamless 4G LTE Internet failover to meet the needs of small and medium-sized enterprises. Furthermore, the stateful firewall, combined with the DNA's sophisticated intrusion detection and prevention systems, greatly enhances the network's overall security framework. This powerful integration guarantees that businesses can sustain dependable and secure connections consistently. Ultimately, it empowers organizations to focus on their core operations without worrying about network vulnerabilities.

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

Improve the effectiveness of your board meeting preparations with Directors Desk, a versatile platform designed to streamline the creation of board books, manage document storage and distribution, and facilitate voting, surveys, and discussions. By centralizing these functions, Directors Desk enhances the sharing of critical information through an easy-to-use web interface or dedicated board meeting application, significantly increasing meeting productivity, no matter where participants are located. Specifically designed for corporate secretaries and administrators, this solution supports the smooth distribution of board materials and the efficient management of meetings. Administrators enjoy features that allow them to oversee user access, keep an audit trail, and maintain a centralized repository for documents. Available on PCs, tablets, and smartphones, Directors Desk enables users to log in to their accounts to access and download the latest board materials, make annotations, partake in votes and surveys, and connect with other board members, which promotes more engaging and collaborative discussions. By taking a holistic approach to board management, this platform not only saves valuable time but also ensures that all members are well-informed and actively involved in the decision-making process, thereby enhancing overall board effectiveness. With its user-friendly design and robust features, Directors Desk is an indispensable tool for modern governance.

We offer MSPs flexible, reliable, and cutting-edge cloud communication solutions designed to help them grow their operations with accuracy and intent. BVoIP was created as a direct response to the real difficulties and frustrations encountered by genuine MSPs in the field. Having spent 17 years as an MSP ourselves before branching out, we gained critical insights into the industry's ineffective communication methods, which often depended on a chaotic assortment of unreliable products and services. This lack of cohesion frequently led to inflated operational costs and excessive pressure on customer support teams. Acknowledging the demand for simple and scalable communication options, we have developed a revolutionary approach that leverages cloud technology to enhance business communication, eradicate back-office redundancies, and ensure that confusing phrases like "can you hear me now" are eliminated entirely. With our all-inclusive and standardized communications platform, we are now positioned to deliver the vital solutions MSPs have been searching for to excel in an increasingly competitive environment. Our overarching mission is to redefine how MSPs handle communication, enabling them to concentrate on their primary business goals while delivering exceptional service to their clients. By fostering a seamless communication experience, we aim to empower MSPs to reach their fullest potential.

Are you aiming to minimize long lines at your entrances while improving the experience for residents and their visitors? Explore QuickPass, an innovative visitor management system that excels in the current market! This remarkable access-control solution is specifically designed for high-end gated communities. Utilizing advanced RFID and license plate recognition technology, QuickPass ensures effortless entry for both residents and guests while eliminating the need for multiple databases, all without compromising security. The QuickBlue app seamlessly integrates with existing access control systems, requiring no changes to current equipment or infrastructure. Security staff and authorized administrators gain immediate access to accurate data and vital community information, all accessible from their vehicles. QuickPass is a top-tier web-based access control solution crafted to meet the unique needs of gated communities. Furthermore, security teams can efficiently manage traffic through handheld devices from various locations such as the gatehouse or even while on the go, along with real-time access to critical data. By choosing QuickPass, you are enhancing efficiency and security, ultimately providing a hassle-free entry experience for everyone involved while setting a new standard for community management.