What is MyQuality?

MyQuality is a cutting-edge software solution that utilizes your data to create detailed reports tailored to your specific requirements, revealing potential opportunities and offering an unbiased evaluation of results. With all vital information readily available, you can track the progress of teams and individuals in real-time. This platform manages the entire quality assurance process, which includes quality monitoring, coaching, calibration, and dispute resolution, while presenting your data in customizable formats designed to fit your organization's unique needs, allowing you to gain valuable, data-driven insights. You have the convenience of accessing real-time information from any internet-connected device at any time. Experience limitless reporting options that can be customized to align perfectly with your existing forms. MyQuality also facilitates the seamless integration of external data sources, such as customer satisfaction scores, CRM systems, staff rosters, and speech analytics, enhancing its functionality. Furthermore, the adaptable interface is designed to support every role within your organization, ensuring that all team members can leverage its capabilities effectively. By utilizing MyQuality, you can turn your data into practical strategies that enhance performance and yield better outcomes, ultimately fostering a culture of continuous improvement throughout your organization. Embrace this innovative tool to maximize the potential of your data and drive your business forward.

Integrations

No integrations listed.

Screenshots and Video

MyQuality Screenshot 1

Company Facts

Company Name:
JLodge
Company Location:
United States
Company Website:
jlodge.com/deeper-insights/my-quality/

Product Details

Deployment
SaaS
Training Options
Documentation Hub
On-Site Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

MyQuality Categories and Features

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording