What is Netigate?

Netigate offers a comprehensive online survey platform designed for both employee experience (EX) and customer experience (CX), enabling users to design surveys, target specific audiences for distribution, and track performance metrics effectively over time. Operating with servers located in the EU, Netigate ensures full compliance with GDPR regulations.

The platform empowers organizations to gain valuable insights from customers, employees, and stakeholders instantly, facilitating the quick creation of surveys using customizable templates and allowing distribution at multiple touchpoints.

Additionally, users can connect survey data to their own databases through an API interface, enabling immediate actions such as responses to negative feedback. Reports generated from surveys can be effortlessly shared throughout the organization, enhancing overall communication.

Focusing on feedback related to CX and EX, Netigate stands out as a robust solution tailored for companies aiming to improve their engagement and feedback systems.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

Netigate Screenshot 1

Company Facts

Company Name:
Netigate
Date Founded:
2005
Company Location:
Sweden
Company Website:
www.netigate.net
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
German
Norwegian
Swedish

Netigate Categories and Features

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Netigate Customer Reviews

Write a Review
  • Reviewer Name: Girish K.
    Position: Office Assistant
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent tool for market research

    Updated: May 27 2020
    Summary

    Using its library, audio-videos feature, I make attractive surveys and thereafter conduct those to derive my outcomes

    Positive

    Its custom survey URL and mobile surveys are the main features which I like the most. Its library has good collections too.

    Negative

    There is not a free version of Netigate and that is not heartening to hear.

    Read More...
  • Reviewer Name: Geetanjali C.
    Position: Engineer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent tool for market research!

    Date: Jun 26 2020
    Summary

    Using its library, audio-videos feature, I make attractive surveys and thereafter conduct those to derive my outcomes.

    Positive

    Its custom survey URL and mobile surveys are the main features which I like the most. It covers almost all topics for all age groups.

    Negative

    There is not a free version of Netigate and that is not heartening.

    Read More...
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