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What is Service Center?

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

Pricing

Price Starts At:
$0
Price Overview:
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

All Service Center Integrations

Screenshots and Video

Service Center Screenshot 1
Service Center Screenshot 1

Company Facts

Company Name:
Office Ally
Date Founded:
2000
Company Location:
United States
Company Website:
cms.officeally.com/lp/service-center
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Nonprofit
Government
Startup
Supported Languages
English

Service Center Categories and Features

Revenue Cycle Management Software

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Prior Authorization Software

Medical Practice Management Software

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Billing Software

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Insurance Claims Management Software

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Hospital Management Software

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Healthcare Claims Management Software

Healthcare Software

EDI Software

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Claims Processing Software

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Service Center Customer Reviews

Write a Review
  • Reviewer Name: Nancy B.
    Position: Psychotherapist
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy And Affordable

    Date: Dec 14 2023
    Summary

    This software helps ensure my private practice stays afloat and it makes billing vey seamless and easy.

    Positive

    Easy to use, affordable and I love having the choice to work with the newer or older version of this software, which comes in handy for someone that experiences difficulty w/ transitions/change.

    Negative

    There is minimal room for improvement as everything about this software is awesome!

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Biller
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    DISAPPOINTED

    Date: Nov 22 2023
    Summary

    Overall this has been a good clearinghouse up until they began charging $35 a month for non par claims. I am a small billing service and may only submit 10-15 claims a month. Having to pay $70 a month for two very small practices has totally changed how I feel about the company. I also learned that they will be charging $10 a month for the submission of 1-10 paper claims per month. I submit two paper claims per month. I am now in the process of looking for another clearinghouse to meet my needs.

    Positive

    Ease of use. Supportive customer service. Very user friendly. Easy to navigate throughout the system.

    Negative

    Pricing. I am being charged $35 a month for one, yes one, Non Par claim. This is totally disappointing.

    Read More...
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