Olo Integrations

Brink POS® emerges as a premier choice for an integrated point of sale system, catering to the needs of both large restaurant chains and independent establishments through a flexible monthly SaaS subscription. Its cloud-based infrastructure significantly boosts operational visibility and control for restaurant owners, operators, and franchisees, making it an essential tool for the industry. By selecting partners that complement your business objectives, you can set the stage for future expansion. Additionally, you have the opportunity to customize your menu to showcase your restaurant’s unique character while maintaining consistency across all platforms. With the ability to access extensive operational insights from anywhere, you can feel confident knowing that our remote technical support adds an extra layer of security for your business. This system not only enhances efficiency but also equips restaurant owners with real-time data, enabling them to make well-informed decisions that drive success. Ultimately, Brink POS® is designed to empower your restaurant’s journey towards growth and excellence.

Tattle is recognized as the leading platform for enhancing Customer Experience Improvement (CXI) specifically designed for managers in the restaurant and hospitality sectors to effectively collect and address guest feedback. In the current highly competitive market, conventional approaches like online reviews and mystery shoppers do not adequately fulfill the strategic requirements of contemporary restaurant management. A well-structured feedback system that uncovers significant opportunities through data-driven insights is crucial. This is where Tattle shines with its causation-based surveys, achieving an impressive 94% completion rate and yielding 20 times more data than alternative solutions. Moreover, Tattle utilizes advanced Machine Learning techniques to highlight the most significant opportunities that can boost guest satisfaction and increase revenue. Restaurant operators can set monthly goals tailored to the specific opportunities at each location, ensuring that their teams remain focused on actionable strategies while tracking their progress over time. In addition, Tattle provides extensive tracking of vital metrics, enabling operators to compare reports across different parameters such as time of day, ordering methods, top box scores, and incident rates, all geared towards enhancing performance. This comprehensive strategy not only empowers operators to make well-informed decisions but also fosters a culture of continuous improvement, ultimately leading to a superior guest experience and enhanced business success. By leveraging Tattle's innovative capabilities, establishments can adapt to the evolving demands of customers and maintain a competitive edge in the hospitality industry.

Increase your restaurant's income by introducing delivery, takeout, and catering options. Collaborating with Caviar for online ordering will connect you with a wide array of customers in your vicinity, from families looking for quick meal solutions to individuals wanting an easy pickup, as well as businesses planning team lunches. By establishing a presence on Caviar, your restaurant can benefit from our comprehensive management of delivery and pickup processes. We offer extensive delivery services in major U.S. cities, utilizing couriers who guarantee timely order arrivals, complete with real-time updates and GPS tracking. Customers will appreciate the ease of ordering and paying online, receiving notifications when their meals are ready for collection at your restaurant. The setup for your Caviar account is simple, allowing your establishment to start accepting delivery, takeout, and catering requests almost instantly, which will enhance your offerings and draw in more clients. This is an excellent chance to broaden your outreach and simplify your ordering system, so seize the moment to elevate your business today. Implementing these services can significantly boost your visibility and improve customer satisfaction as well.

Utilizing location technology can significantly enhance your mobile loyalty initiatives and customer relationship management strategies. Loyalty programs frequently suffer from a lack of clarity and consistency, particularly when comparing online engagement to in-person experiences. By leveraging geolocation, businesses can link customer profiles with their actual behaviors in the physical world, fostering a more integrated experience across various platforms. This approach not only simplifies the process for customers wishing to redeem rewards but also alleviates the manual effort required for participation. By automating reward systems based on customer locations—whether they are walking into a store, using a drive-thru, or navigating through a shopping area—both customers and employees benefit from a seamless interaction. Customers no longer have to struggle to recall their phone numbers or search for loyalty cards, while staff can avoid the hassle of verifying loyalty credentials for every individual. Moreover, geofencing technology enhances the likelihood of customers developing a strong affinity for your brand, making it a powerful tool for fostering loyalty. Ultimately, embracing these advancements can lead to a more satisfying experience for everyone involved.

A dynamic software solution designed to grow and retain customers with mathematical accuracy fosters substantial growth. By utilizing cutting-edge machine learning in conjunction with marketing automation, the predictive marketing system becomes smarter, streamlining operations while improving the overall customer experience both online and offline. BuyerGenomics surpasses traditional customer data platforms, outdated email marketing services, and typical customer relationship management systems, establishing itself as the premier Predictive Marketing Automation (PMA) tool for modern retail marketers. The effective collection and organization of customer data serves as just the beginning of its capabilities. Continuously updating its extensive, omnichannel customer profiles, BuyerGenomics customizes marketing messages and timing to create the most relevant and impactful experiences for consumers. In addition to converting insights from individual customers into actionable strategies that boost revenue, it also produces analytics that offer crucial insights for enhancing your broader marketing strategy. This ability to operate on both immediate customer engagement and long-term marketing effectiveness is a testament to its innovative approach, ensuring that businesses can adapt and thrive in a rapidly changing market landscape.

For businesses engaged in hourly billing, Cartwheel revolutionizes the entire billing process. It enables you to expand your business, collect payments with ease, and prequalify every invoice without hassle. The platform efficiently manages outgoing payroll, tracks client balances, and minimizes the time dedicated to recovering overdue payments. With Cartwheel, you can set up simple automation rules to streamline the creation and distribution of reports, making the administrative side of your business much more manageable. It integrates smoothly with popular platforms such as Veem, QuickBooks, FreshBooks, and Xero, facilitating the automatic generation and distribution of invoices. Furthermore, you can link to your clients' time tracking systems, which expedites the submission of time data to compatible applications, thus speeding up your payment cycles. By offering a detailed view of your business's performance, Cartwheel empowers you to establish specific payment rules for each client, ensuring timely transactions while also keeping an accurate record of employee hours. This allows you to devote your attention to business growth instead of spending time chasing down financial details. Ultimately, Cartwheel transforms the management of your billing and payroll into a seamless experience, granting you the freedom to concentrate on what truly drives your success. The result is a more efficient operation that supports both your financial health and long-term ambitions.

Kiosks provide a tailored ordering experience that boosts both the size of orders and customer satisfaction levels. These devices effectively support social distancing measures by reducing the number of required staff members and establishing multiple spaced-out ordering stations throughout the restaurant. In light of fluctuating customer traffic, kiosks enhance efficiency by offering a range of ordering options. Patrons can interact with fully branded self-service kiosks to place orders, manage loyalty rewards, and execute payments seamlessly. The orders are transmitted directly to the point of sale and kitchen display system, ensuring timely preparation. Once the food is ready, staff can efficiently announce the customer’s name for pickup, which minimizes direct interaction and promotes safety. This innovative approach not only streamlines restaurant operations but also significantly enriches the overall dining experience for patrons. Moreover, the convenience of this system encourages repeat visits, contributing to long-term customer loyalty.

Embrace a wide array of payment options that your customers favor to create an enticing experience that promotes loyalty and encourages repeat visits. By enabling smooth transactions—whether they occur at the checkout counter, via a mobile food truck, on your website, or even as deliveries to customers' homes—you enhance both accessibility and convenience. Providing choices such as swiping, dipping, or tapping allows customers to utilize credit cards, EMV chip cards, and debit cards effortlessly. Furthermore, integrating widely-used digital wallets like Apple Pay®, Google Pay™, and Samsung Pay® aligns your business with contemporary payment trends. Additionally, accepting Automated Clearing House payments directly from bank accounts can simplify transactions even further. It’s also beneficial to allow gift cards, while offering options for customers to activate, redeem, and reload personalized gift cards to enrich their shopping experience. This all-encompassing strategy ensures that you will never miss out on a sale due to a lack of payment alternatives, ultimately fostering greater customer satisfaction and loyalty. In a rapidly evolving payment landscape, staying adaptable and responsive to customer needs can significantly enhance your business's success.

Introducing Qu, the all-encompassing Enterprise Restaurant POS Solution that offers a cutting-edge and intuitive platform, effectively bringing together your omnichannel orders into a unified central hub, which enriches the experiences of both operators and customers through data-driven insights. This solution provides remarkable flexibility in menu management, allowing you to promptly adjust to evolving needs. Optimize your reporting and tracking across diverse brands to seize revenue opportunities while boosting both efficiency and profitability. By quickly recognizing product trends, you can make more strategic decisions. Furthermore, Qu delivers essential data insights that uphold the quality of your menu items, along with comprehensive item-level analytics. This platform empowers you to generate customized reports, ensuring that critical insights are readily available. Additionally, enhance your brand visibility and regain oversight with cohesive, visually appealing templates that maintain consistency across all platforms. Not only does this approach improve your operational effectiveness, but it also significantly elevates the overall experience for your customers. Ultimately, Qu represents a pivotal tool in transforming your restaurant's operational landscape and customer engagement strategies.

Supervise every aspect of your customers' experience—from the essence of your brand and how your services are provided, to their overall contentment—to meet your business objectives and reach even higher aspirations. Establish a user-friendly, mobile-accessible review mechanism that gathers real-time feedback on customer satisfaction across all online platforms. Connect immediate customer insights to business outcomes, facilitating informed changes that can be made either during a shift or on a broader scale. Obtain thorough, real-time evaluations of your brand's effectiveness across different channels, allowing you to assess its impact on Net Promoter Score (NPS) and overall customer satisfaction, which helps in implementing focused improvements where they are most needed for both experience management and financial growth. Collaborate with various departments, from Marketing to General Management, to assign responsibilities, tackle complaints, share critical visuals, and ensure every customer interaction is addressed successfully. Investigate deeply to uncover the root causes of customer satisfaction, exposing the rationale behind each feedback score and setting the stage for ongoing enhancement. By grasping these insights, companies can not only refine their strategies but also build more robust relationships with their customers, leading to long-term loyalty and success. Ultimately, a commitment to understanding and acting on customer feedback will empower businesses to adapt and thrive in an ever-changing market.