What is OneTrust Consent & Preferences?
OneTrust's Consent & Preferences solution enables organizations to establish trustworthy digital interactions by streamlining the process of managing consent and preferences, thereby enhancing transparency for consumers while complying with global privacy regulations. This innovative solution empowers businesses to assess their websites and applications for cookies and tracking technologies, implement governance over digital tracking practices, and provide customized consent experiences using adaptable templates. By giving users greater control over their consent and preferences, OneTrust not only improves personalized communication but also reinforces data privacy with every engagement, ultimately building a foundation of trust and loyalty between brands and their customers. Additionally, this strategy not only satisfies regulatory obligations but also nurtures a stronger connection between users and businesses, resulting in ongoing engagement and a more loyal customer base. Ultimately, companies that prioritize these aspects can expect to see long-term benefits in customer retention and satisfaction.
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OneTrust Consent & Preferences Customer Reviews
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Poor and outdated documentation and some advertised features not available
Updated: Jul 22 2020SummarySupport is abysmally slow and only available via email. While CookiePro does work, features are not as advertised and documentation is lacking and outdated in that it does not match the current software.
PositiveIt works and the basic setup was fairly straightforward. I was able to get a cookie consent solution working (without consent records - see "Cons" below) in about an hour.
NegativeRecords of consent is an advertised feature. After signup/paying for enterprise level plan, I expected to see all advertised features available in the admin panel. Apparently, the advertising/sales info and documentation is dated as you are not currently able to view a list of 'consents' or export them. I was informed that exporting records of consent will be available when a newer version is released in five days. I'm a little concerned that, when available, this feature will still not match up with what was advertised to me.
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