Oracle Hospitality Reporting and Analytics Integrations

Maintain round-the-clock accessibility in your communication with guests by incorporating a live chat feature on your hotel’s website, allowing for seamless message exchanges at any hour. With the use of automated messaging, you can ensure that guest inquiries are promptly addressed, whether it's during the day or late at night. Streamline all your messaging channels—such as SMS, Facebook Messenger, email, and WhatsApp—into a single cohesive inbox to enhance efficiency. This consolidation enables quick responses to guest questions, the delegation of tasks among team members, and effective tracking of all interactions. Offer essential, personalized information tailored to each guest’s stay while also utilizing this system as a powerful tool for cross-selling additional services. Effectively segment and manage guest profiles, scheduling customized messages and promotional offers based on criteria like arrival dates and group sizes, which guarantees that you connect with the right guest at the ideal moment. Harness the connectivity provided by your Property Management System (PMS) to deliver a personalized and focused messaging experience for your guests. With this integrated approach, you can easily engage with guests through their preferred messaging platforms instantly. Maintain open lines of communication, and you will likely see a significant increase in guest satisfaction as a result. Ultimately, a responsive and personalized communication strategy will turn guests into loyal patrons.

Revolutionize your expensive and repetitive hotel operations by transforming them into an efficient digital experience for guests in just five minutes! With Hotelbird, you can effectively and sustainably digitize the check-in and check-out process, streamlining your routine tasks. The platform integrates smoothly with your existing technology, providing both you and your guests with a modern hotel experience, including one-click room access via smartphones. Enjoy hassle-free automated check-ins that come with identity verification and a guest directory at no extra charge. This incredible offering is currently available in Hotelbird's complimentary package for all hotels. Numerous global hotel chains, as well as independent establishments, have already begun to experience the numerous advantages of the Hotelbird system. Thanks to its versatile application options, any hotel can initiate its journey towards digitization. Furthermore, our team of experts is ready to conduct a free, approximately 30-minute demonstration of our platform, focusing on the specific benefits it can provide for your hotel. This is a valuable chance for hotels to adopt cutting-edge technology and significantly elevate guest satisfaction. Don't miss out on the opportunity to modernize and improve your operations while delighting your guests!

Self-ordering systems in the hospitality industry present numerous benefits to your venue, such as expedited service for patrons and enhanced financial oversight. The primary aim is to elevate the guest experience; satisfied customers ultimately contribute positively to your establishment's reputation. We are committed to creating self-ordering software that not only meets your specific goals but also exceeds them. By collaborating with Jamezz, we establish enduring partnerships with our clients, delivering solutions that are flexible enough to meet evolving needs. Jamezz serves as a digital assistant, capable of transforming into a QR ordering app, tablet ordering interface, self-service kiosk, or a comprehensive platform for pickup and delivery, ensuring robust support for your business model. Each solution we offer is customized to fit your distinctive concept, empowering you to passionately cultivate your brand while we help pave the way toward a sustainable future filled with delighted customers. Our cutting-edge technology keeps you ahead of the competition, and Jamezz's QR code ordering system provides access to premier digital self-service options within the hospitality sector. By embracing the future of dining and service with assurance, you can trust that Jamezz will be with you every step of the way, ready to adapt and evolve alongside your business. Together, we can create an innovative approach that not only enhances service delivery but also fosters a loyal customer base.

The IDeaS G3 Revenue Management System (G3 RMS) offers data-driven pricing and inventory management decisions tailored to room types and rate codes, ensuring optimal revenue generation across various segments. Utilizing SAS® High Performance Analytics, G3 RMS streamlines pricing strategies, manages rate availability, and handles overbooking decisions, all designed to enhance RevPAR while allowing you to concentrate on key priorities. This innovative system not only aims to boost RevPAR but also optimizes your business mix and improves productivity. Step into the realm of the most sophisticated revenue management system, where revenue science, advanced analytics, and machine learning converge to deliver unparalleled automation. Prepare to experience the significant advantages of precise automation, with reliable accuracy and actionable decisions that can transform your financial outcomes. Alongside this cutting-edge solution, you will benefit from a premier client care model dedicated to ensuring your ongoing success and satisfaction.

IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.

This platform serves as a remarkable tool for increasing your revenue potential. By simply drawing in two visitors each day, you can realize a worthwhile return on your investment with this service. Choosing EasyWay stands out as the best choice I’ve ever made for my enterprise. It consistently goes above and beyond my expectations, greatly boosting our revenue, enhancing staff efficiency, and increasing guest satisfaction. EasyWay has proven its worth in our ongoing pursuit of providing a seamless experience for our patrons and delivering authentic hospitality. With a customizable web chat feature, you can engage with website visitors and enhance direct bookings effectively. Additionally, our analytics offer crucial insights into your operations and guest interactions, paving the way for continuous enhancement. This all-encompassing strategy not only yields positive outcomes but also cultivates a stronger bond with your customers. Embracing such an innovative approach can truly transform your business dynamics.

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Offers a concise summary of essential hotel metrics related to the current booking trends, including today's fluctuations and projections for the upcoming three years. With a single click, vital hotel KPIs like occupancy rates, Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and complementary graphs are instantly accessible, providing a more efficient and cost-effective solution compared to complicated spreadsheet methods. This streamlined approach allows for the rapid identification of discrepancies between budgeted figures and forecasts while aligning current strategies with the historical pickup rates. PickupTracking seamlessly connects with a wide range of interfaces from various Property Management Systems (PMS) and RateShoppers, and we are committed to continually expanding our integration options to enhance user experience. This ensures stakeholders can make informed decisions based on accurate and timely data.

Improve guest satisfaction by allowing them to place orders for food and drinks straight from their personal mobile devices. As online ordering services like Uber Eats and Deliveroo become increasingly popular, many prefer to enjoy their meals from home instead of depending on hotel room service. Our mission is to revolutionize that dining experience. Our cutting-edge digital food and beverage platform provides hotels and properties with an intuitive online ordering system, enabling guests to browse menus and place orders at their own pace from their devices. Whether relaxing by the pool or winding down after a long day, guests can conveniently order meals and drinks from almost any location. This added flexibility allows guests to make choices without feeling hurried, which often encourages them to delve deeper into the menu and potentially order more items. Our platform also supports menu exploration in multiple languages, further increasing accessibility. Studies show that digital ordering can elevate average check amounts by 8-23% compared to conventional phone orders, benefiting both guests and establishments. This transformation not only enhances the guest experience but also significantly boosts revenue for businesses, creating a more satisfying and profitable environment for all involved. In essence, the integration of this technology fosters a more enjoyable stay for guests while simultaneously optimizing operational success for properties.

Flexkeeping is a holistic platform that facilitates communication and housekeeping specifically tailored for the hospitality industry. It streamlines chaotic daily tasks into a system of efficient, clear, and automated collaboration, enabling you to manage every facet of hotel operations while cutting costs and improving guest feedback. This software unifies various departments, making it easier to oversee hotel-related activities. With its ability to organize and track all housekeeping operations, it enhances communication, boosts productivity, and grants quick access to critical information. Furthermore, the maintenance feature of Flexkeeping empowers maintenance staff to execute their responsibilities with greater efficiency and efficacy. By automating and digitizing housekeeper tasks, the platform allows for a focus on delivering high-quality service. It supports the automation, scheduling, and oversight of both preventive and corrective maintenance duties. Additionally, insightful data analytics help pinpoint significant issues, allowing you to eliminate obstacles and maintain a smooth workflow. Flexkeeping also plays a crucial role in maximizing minibar revenues, ensuring prompt room service, and consistently surpassing guest expectations, ultimately creating an exceptional hospitality experience. This comprehensive approach not only streamlines operations but also fosters a culture of excellence within your hotel.

Enhance the overall experience for your visitors while streamlining hotel operations through personalized communication that resonates with their unique preferences. Introducing the SABA Chatbot, a comprehensive communication solution crafted specifically for the hospitality sector. This state-of-the-art hotel chatbot employs artificial intelligence and machine learning to enrich the guest experience by efficiently addressing inquiries, fulfilling requests, offering recommendations, and aiding in the reservation of various hotel amenities. With its advanced natural language processing features, SABA understands the intent behind guest messages and delivers swift, brand-consistent replies. It excels at recognizing the subtleties of guest inquiries and assessing sentiment, guaranteeing a superior user experience with every interaction. By quickly resolving all questions and service demands, it boosts both guest engagement and service quality. Furthermore, it mitigates the challenges faced by guests in environments with potential language barriers, promoting a more welcoming atmosphere for everyone. In the end, the SABA Chatbot serves as an indispensable resource for contemporary hotels aiming to elevate guest satisfaction and enhance their operational effectiveness. Moreover, its seamless integration into hotel systems allows for a more cohesive approach to guest interactions, ensuring that every stay is memorable.

Elevate your guest interactions into remarkable experiences while effortlessly increasing your revenue! SABA Host serves as your virtual assistant, handling all guest inquiries, providing personalized recommendations, and offering assistance as needed. This allows you to relax, focus on work, or enjoy precious moments with family while SABA Host diligently caters to your guests’ requirements, ensuring they receive a five-star experience that prompts outstanding reviews. Guests appreciate the ease of not needing to download additional apps, which enhances their overall experience. By fostering contentment among guests, you can greatly reduce the chances of unfavorable reviews. Effortlessly offer supplementary services that align with your guests' desires, and utilize technology designed to create distinct and memorable stays. Adopting digital solutions for your property opens up a world of opportunities that traditional guidebooks and manuals cannot provide, granting guests seamless access to host recommendations for an unforgettable experience. This cutting-edge strategy not only enhances guest satisfaction but also streamlines your operations, ultimately paving the way for increased success. In this way, you can focus on what truly matters, while SABA Host takes care of the rest.

FairPlanner is a comprehensive software solution for Hospitality Financial Planning and Analysis, offering a complete view of revenue and profitability planning tailored for various hotel departments using specific P&L charts of accounts. This tool serves as an essential resource for hotels looking to streamline their budgeting and forecasting processes. It seamlessly integrates with major data systems such as PMS and ERP, providing an easy-to-use planning and control platform. Additionally, FairPlanner features a dashboard that presents key performance indicators, delivering 360° insights instantly for informed decision-making. With its user-friendly interface, it helps hotel operators to efficiently manage their financial strategies and enhance overall performance.

Ireckonu enhances the connections you make with your guests, guaranteeing that every engagement is seamless and memorable, from the initial moments before check-in to the time after they have checked out. This is why our intricately designed interconnected ecosystem is set up to manage your operations and systems while empowering your staff, allowing you to customize experiences that align with the unique preferences of each guest in every room. With tools that include guest profiling, analytics, and immediate support for hotel personnel, our ecosystem centers around the CORE, providing truly distinctive experiences tailored for your guests. The CORE middleware achieves a smooth integration of your systems as you embrace new technologies, fostering an environment that collaborates efficiently to not only meet but surpass your guests' expectations. By gaining profound insights into what motivates your guests, you can ensure they choose to return for future stays. Furthermore, our strong integration with Auth0 has enabled us to separate identity management from a guest’s profile, which allows hoteliers to incorporate single sign-on (SSO) and multi-factor authentication, thereby enhancing security while simplifying access for guests. Consequently, this leads to significant improvements in both the guest experience and operational productivity, making the overall hospitality process much more effective and enjoyable for everyone involved. Ultimately, we strive to create an environment where both guests and staff can thrive, ensuring that every stay is memorable.

Mitigate staff shortages by allowing guests to check in using their own smartphones, granting them greater freedom to explore and enjoy hotel amenities. Boost guest security and lower operational costs with Zaplox’s custom-branded app, which offers features like contactless check-in/check-out, mobile key access, and mobile payment options. By effectively partnering with a range of hotel systems vendors, Zaplox guarantees smooth integration with leading property management systems, BLE locks, payment solutions, and various hotel technologies. This collaboration empowers your hotel to realize both budgetary savings and a more efficient implementation process. Regardless of whether you operate a city hotel, a resort, or a casino, Zaplox provides a customized solution tailored to your specific requirements. Our contactless offerings, including mobile check-ins and keys, are designed to be scalable, making them ideal for both large hotel chains and independent operations. Guests can avoid front desk queues and effortlessly check in and print their key cards via the Zaplox self-service kiosk, which is available 24/7, ensuring a seamless experience. This forward-thinking strategy not only boosts guest satisfaction but also enhances hotel management by simplifying the check-in procedure. Ultimately, by adopting such technology, hotels can position themselves at the forefront of the industry, catering to the evolving expectations of modern travelers.

Improve your guest experience by minimizing wait times through the use of a Kiosk, which simplifies the check-in process. This system fosters a seamless arrival for guests, often resulting in increased satisfaction and enhanced reviews. With just a few clicks, guests can easily choose from a variety of additional products and services, making it simple to implement upselling and cross-selling strategies. We've designed a solution that allows any hotel to affordably add check-in kiosks to their services. The operation of the Check-in Kiosk only requires a tablet, and it is compatible with various PMS and hardware solutions. After downloading the Abitari application onto your tablet, you'll be able to start using the Kiosk right away. Our open API works harmoniously with most PMS and door lock systems, and we have successfully integrated with over 80 PMSs. Typically, the complete setup can be finalized in just a few minutes. If your PMS has not yet collaborated with Abitari, some additional time may be necessary for onboarding. Abitari introduces a modern and creative perspective on check-in solutions. By utilizing our technology, you can convert any tablet or computer into a multifunctional check-in and check-out kiosk, significantly enriching your guests' experience. This modern advancement not only boosts operational efficiency but also enhances the overall quality of hospitality services delivered, making it a worthwhile investment for any establishment. By embracing this innovative solution, hotels can stay competitive and meet the evolving expectations of their clientele.

Implementing a self-check-in kiosk will offer continuous automated reception, facilitated by its advanced digital access control system. Guests can complete the entire check-in process in under a minute without needing assistance, and the user-friendly interface supports multiple languages for convenience. With Roommatik's automated access control, waiting at the front desk becomes a thing of the past, effectively enabling the adherence to social distancing protocols. By digitizing access control through Roommatik's self-check-in options, your business can enhance its profitability by reducing operational costs. This innovative system allows for a 24/7 reception service while minimizing staffing expenses. Furthermore, Roommatik kiosks come with remote capabilities, enabling key issuance from afar. They integrate effortlessly with electronic locks and property management systems (PMS), which streamlines operational efficiency. Our extensive experience has led us to build strong partnerships with key industry players, ensuring that Roommatik self-service kiosks are compatible with top PMS solutions. This seamless integration not only simplifies the check-in experience but also significantly boosts guest satisfaction. Furthermore, embracing Roommatik’s solutions will strategically position your establishment for enhanced success in an increasingly competitive hospitality landscape. As such, investing in this technology is not just a choice; it’s a step towards future-proofing your operations.

Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.