What is Order Desk?

Order Desk is a versatile ecommerce order management solution boasting over 300 integrations, catering to businesses of varying sizes. It empowers merchants, artists, and dropshippers to effortlessly connect numerous shopping carts and fulfillment services, allowing you to focus on your priorities rather than the complexities of order management. With a range of built-in features, you can efficiently organize, split, report, and distribute your order data to meet your needs. Every aspect of Order Desk is designed with this principle in mind, influencing our choice of integrations, our pricing strategies, and our approach to customer support. We believe that ecommerce should be accessible to all, and Order Desk is dedicated to making that vision a reality. By streamlining the order management process, we enhance the overall efficiency of your business operations.

Pricing

Price Starts At:
$20.00/month
Price Overview:
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Order Desk
Date Founded:
2014
Company Location:
United States
Company Website:
www.orderdesk.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English

Order Desk Categories and Features

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Order Desk Customer Reviews

Write a Review
  • Reviewer Name: Ryan E.
    Position: Network Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    4PL logistics Integrations

    Date: Aug 19 2021
    Summary

    As the warehouse and fulfillment world changes, Order Desk has helped us connect to more selling channels and warehouses for our clients than we ever thought was going to be possible. Incredible software with a great support team behind it.

    Positive

    Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers.

    Negative

    The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future.

    Read More...
    Official Order Desk Response
    Date: Aug 23 2021
    Thanks for taking the time to share these kind and constructive words, Ryan! We've loved getting to work so closely with you and your business for all these years.
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Absolutely love this platform, don't be put off by the UI

    Date: Oct 10 2021
    Summary

    Overall a very great platform for print on demand and customizing your workflows. It took me a bit of sleuthing to even find this platform, I initially was going to dismiss it based on design, but when I peeled back the layers it is extremely robust, well thought out and very organized.

    Positive

    Even though the UI could be better, this is an extremely robust platform for any print on demand integrations and managing your store. I come from an API / fintech background, and their documentation is very good across all of their many integrations. Their support team is very good at helping out if you have questions or providing some of the relevant code.

    Negative

    Their design isn't great both of their site as well as their backend. That being said, it is an extremely robust platform. Their configurations and rule builders take a little time to understand, but once you get the hang of them they are fine. They also add in pricing per transaction on top of their base fees. I don't love that but can't fault them for wanting to grow with their partners growth given how robust the platform is. I'm ok with it to support their growth.

    Read More...
    Official Order Desk Response
    Date: Oct 12 2021
    Thanks for recommending Order Desk! Your kind words mean a lot, and we all really appreciate it. As for our design, we'd love to collect some feedback from you! Would you mind reaching out to our support team so we could learn more about what you'd like to see improved in our app and on our website? Thanks again!
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