What is Order Desk?

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows.

Whether you're managing one store or many, Order Desk simplifies and automates order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry.

Key Features

- Sales Channel Integrations: Connect platforms like Shopify, Amazon, WooCommerce, BigCommerce, and more to automatically import orders.
- Fulfillment Routing: Send orders to the right fulfillment service, warehouse, or print-on-demand provider and receive shipping information using customizable rules.
- Automation Rule Builder: Tag orders, split shipments, set shipping methods, and trigger emails or exports, all without writing code.
- Inventory Syncing: Keep stock levels and product data in sync across platforms to prevent overselling and fulfillment errors.
- Order Editing & Filtering: Find, manage, and update orders manually or in bulk with powerful filtering and batch tools.
- Importing & Exporting: Pull in orders from spreadsheets or APIs and send data to accounting, vendors, emails, or other softwares.
- Developer Tools: Developers have access to the Order Desk API to build even more advanced integrations directly within their existing systems.

Pricing

Price Starts At:
$20.00/month
Price Overview:
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Trial Offered?:
Yes

Integrations

All Order Desk Integrations
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Screenshots and Video

Play Video Order Desk order details page Order Desk dashboard

Company Facts

Company Name:
Order Desk
Date Founded:
2014
Company Location:
United States
Company Website:
www.orderdesk.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English

Order Desk Categories and Features

Order Management Software

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Order Desk Customer Reviews

Write a Review
  • Reviewer Name: Ed O.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not the easiest to use, but by far the best for the money

    Date: Jul 16 2025
    Summary

    If you are starting an online store, and are absolutely swamped with the backend management (order routing, inventory management), try Order Desk Pro. I had tried ATUM, but the fact that they take your inventory OUT of the main WP database causes all kinds of issues, and really awful import capabilities.

    That's not the case with ODP. While it will take you a while to learn, it can handle most imports easily, and has a ton of integrations. We're using the WooCommerce, Printify, and Stripe integrations. The rules are amazing, you really can automate just about anything.

    And while ODP stresses that it is an ORDER management platform first, for my dropship partners, this has worked wonderfully to keep inventory counts current. While imports can only happen every 12 hours, I've used the email function to email import files into ODP, which has allowed me to increase the number of syncs to four times a day (a bit of a workaround).

    The 14-day trial is more than enough time to figure it out, but give yourself a few days.

    Positive

    Potent capabilities for just $20 a month
    Highly customizable
    Friendly support
    Handles orders AND inventory

    Negative

    UI is a bit difficult to understand
    Learning curve

    Read More...
    Official Order Desk Response
    Date: Jul 16 2025
    Ed, thanks for taking the time to leave such a thorough, positive review. Hearing each unique use case is exactly what motivates us to continue to make Order Desk as flexible and useful as possible!
  • Reviewer Name: Ryan E.
    Position: Network Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    4PL logistics Integrations

    Date: Aug 19 2021
    Summary

    As the warehouse and fulfillment world changes, Order Desk has helped us connect to more selling channels and warehouses for our clients than we ever thought was going to be possible. Incredible software with a great support team behind it.

    Positive

    Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers.

    Negative

    The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future.

    Read More...
    Official Order Desk Response
    Date: Aug 23 2021
    Thanks for taking the time to share these kind and constructive words, Ryan! We've loved getting to work so closely with you and your business for all these years.
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Absolutely love this platform, don't be put off by the UI

    Date: Oct 10 2021
    Summary

    Overall a very great platform for print on demand and customizing your workflows. It took me a bit of sleuthing to even find this platform, I initially was going to dismiss it based on design, but when I peeled back the layers it is extremely robust, well thought out and very organized.

    Positive

    Even though the UI could be better, this is an extremely robust platform for any print on demand integrations and managing your store. I come from an API / fintech background, and their documentation is very good across all of their many integrations. Their support team is very good at helping out if you have questions or providing some of the relevant code.

    Negative

    Their design isn't great both of their site as well as their backend. That being said, it is an extremely robust platform. Their configurations and rule builders take a little time to understand, but once you get the hang of them they are fine. They also add in pricing per transaction on top of their base fees. I don't love that but can't fault them for wanting to grow with their partners growth given how robust the platform is. I'm ok with it to support their growth.

    Read More...
    Official Order Desk Response
    Date: Oct 12 2021
    Thanks for recommending Order Desk! Your kind words mean a lot, and we all really appreciate it. As for our design, we'd love to collect some feedback from you! Would you mind reaching out to our support team so we could learn more about what you'd like to see improved in our app and on our website? Thanks again!
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