Order.co Reviews

Order.co is an excellent choice for businesses seeking to optimize their supply chain management. Its centralized platform simplifies the ordering process, reducing administrative overhead and allowing staff to focus on core business activities. By offering access to multiple vendors and a broad product range, Order.co provides businesses with the flexibility to find the best deals and maintain a well-stocked inventory. The platform’s responsive customer support ensures any issues are quickly resolved, minimizing disruptions to business operations.

Order.co has significantly streamlined our supply ordering process. The platform's user-friendly interface allows for easy navigation and quick placement of orders. One of the most beneficial features is the consolidated invoicing, which simplifies our accounts payable by reducing the number of invoices we have to process. Additionally, Order.co offers a wide range of products from various vendors, giving us the flexibility to choose the best options for our needs. Their customer support is responsive and helpful, addressing any issues promptly.

While Order.co offers many advantages, there are a few areas for improvement. Occasionally, there are discrepancies between the expected delivery dates and the actual arrival of orders, which can be inconvenient. The initial setup process can be somewhat time-consuming, requiring detailed input of preferred suppliers and product specifications. Some users might find the customization options limited when compared to other platforms.

Since the pandemic, many of us rely on alcohol and vinegar as basic germ killers over what turns out to be bottles of water with a tad of active ingredients sold at a higher price. Boric acid is great for bug control and much less toxic than some products.

My company uses Order so I can find branded products we need and also generic cleaners and supplies.

There are no basic supplies like vinegar and alcohol.

Overall it has been a great experience. I was hesitant at first as I thought this was just adding a middle man to our ordering process but it has been super smooth. I love having a one stop shop for ordering. Made keeping up with inventory very easy.

The team is very helpful with any questions that come up. Always willing to meet. Xavier and Sarah are awesome!! Super easy to add new products and link vendors.

Just the process of loading all the products and vendors. But once that is complete, ordering is very easy.

I think its a great site. Easy to use. Easy to navigate. Good aesthetics. Orders saved so I can reuse.

Ease of use.
Able to manually add products.
Convenient.
Good design of screens, not too crowded.
I like that I can save my products once manually added.

Takes a minute for a new product to upload and add to cart, so may take a while to place the order.

I have never had a problem with ordering so quick and easy! Will continue to use it so fast so that I can use products in my classroom.

Fast easy and wonderful customer service!

Our orders get to us quickly and have never had a problem when we order!! Love that it is so easy order manually or through the website is the best!!

There is nothing I don’t like! There is never any issues ever.

Any time I have needed to utilize Order Support they are more than helpful!! Especially Jasmine - she always goes above and beyond to help me even if it takes a couple of times to come to a solution.

I love that when a product is out of stock, they find the replacement for you! It makes shopping for the large scale that we use it that much easier on me as the superuser!

Replacement items chosen by Order could be better - they do not always match what was typed in as substitution details, especially knowing we use these products with children

I like using Order.co because it keeps my orders on track and with constant updates about my orders.

It's easy to use and so organized. I like how it suggests items that are constantly, and it gives you the option to add to your cart.

Sometimes I order things for two different sites, and it would be helpful if I could multiply the items on the same cart and add the different destination.

I think Order.co is a very functional product and streamlines our bulk inventory ordering process. Also very user friendly.

I like the accessibility of the platform. It is super easy and convenient to use and my orders are processed so quickly.

Not having all the inventory supplies available to order that I need. This is no fault to this platform but getting the appropriate approval from my company to upload and customize our repository.

I am satisfied with the program and the ability to search P.O. numbers, etc.

It is very user friendly!

I like the ease of using this program. That it shows all items ordered (and where they are coming from) under a particular P.O. number.

I don't care for the split orders, that don't allow you to receive materials if you're still waiting on vendor approval for a portion of the order.

I love Order.co and I’ve used it at two businesses I’ve worked for. One of which had close to 500 employees and now a much smaller organization.

I love being able to set schedules and have items that we use regularly come to the store automatically. The bonus of being able to see what others within the organization are getting helps us generate great ideas.

Some ordering minimums and canceled items can have an exceedingly long delay in arriving.

Overall a 8.5/10

However, their customer service team is wonderful.
That tells me they're going to continue to improve and develop as time goes on, looking forward to a 10/10 in the near future.

I love how it cumulates multiple sites into one program, this allows for the easiest commercial inventory ordering process I've ever experienced.

It's also great they have order history factored into automatic ordering processes.

I only wish they use more vendors, that way, there could be a broader range of items.

This website makes ordering easy, fast and efficient in a busy work office. Items are grouped per category yet there is still a search menu for products. One of my favorite features is the substitute option when your items are in cart. When an item you shop is not available you can substitute it for a similar item, as well as one with savings. a win win. Overall shopping experience on the app is fun and easy.

Up-to- date communication for delivery.
Fast delivery.
All items ordered received in perfect condition.

"status unknown" of an item on web page usually not updated in over a week.

It been a wonderful experience so far ! It’s super easy to create new orders as well as track them after they been placed.

Having all the store we make purchases from under one program make it much easier. No collection multiple receipts. No more adding up all the receipts. If something is out of stock the customer service agents reach out to you to help.

I haven’t found any at the moment. If I do encounter any later on ill be use to mention them.

Super! Would definitely recommend this platform to any companies that order from multiple stores/companies as this is way more user friendly and very easy to navigate.

Easy to navigate, very user friendly, many options available from various storefronts, fully comprehensive platform.

Would like to be alerted when product swaps occur ahead of time and for approval rather than a product being pre-selected for us. Removed potential error or need for returns.

Overall it's nice to have quick access to our spending. Having a system like this allows all levels of the company to make critical decisions on purchases and cost savings.

Order makes it easy to approve orders. When the team wants to make purchases, I get an email, can check the items and approve all in one step.

The item we need is not always there and there are many steps to have items added.

Order has been a life saver for me. I work in the billing department at our Law Firm and ended up having the Supply ordering tacked onto my already heavy workload. This program has made ordering a breeze. Any issues I have, I send the team a message and they get right back to me with a fix. All of the specialty items we order are in my list and I can simply add them to my cart and checkout in less than a minute.

I can easily order and reorder Law Firm specialty products. Order handles ALL of the issues associated with ordering supplies for me, returns and all. I can add any item and if the item is out of stock at the store I selected, Order will automatically have a team member search for the same product elsewhere and for the best deal so we don't have to miss out on important items. Order has even found better and cheaper versions of the items we normally purchase that I have now used exclusively since.

The only trouble I have is with the layout, I think for a new user it can be a little confusing to find what you're looking for.

This platform is an excellent solution for organizations to purchase supplies and monitor spending across multiple websites easily and efficiently. I highly recommend it.

Easy to buy items from any website and return items from any website; excellent customer service and quick responses to questions and inquiries.

Navigating the user interface takes some time to get used to. Additionally, I wish to be able to move items directly from my cart to my Product Lists" save for a later date.